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Four Points by Sheraton Fairview Heights

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285 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Arlington, Virginia
Reviewed 20 January 2017

I wasn't expecting much from this hotel but was pleased with the staff who recognized my Gold SPG status and offered free breakfast, free beer tasting at the bar, and bonus SPG points. Small workout center, small pool, huge rooms. It was far better service here than the Sheraton Clayton Plaza! Darlene was a great first impression at the front...

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Thank diveferfun1
Tim V, General Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for taking the time to write a review of our property. We pride ourselves on outstanding guest service & I'll be happy to share your kind words with the team. We hope you had a great stay and look forward to seeing you again soon. Have safe & happy travels!

Mount Vernon, Illinois
Reviewed 19 December 2016

I wanted to give a shout out to the bartender, Doug. The roads were shut down, so they were extremely busy. He stayed open until we wanted to leave. This was about 2 am. He suppose to close at 11pm. Doug was top notch in service. Also, Darlene the lady at the front desk. It was crazy busy from stranded...

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1Thank Lawanna K
San Francisco, California
Reviewed 16 November 2016

Hotel is located 10 miles away from St Louis downtown in a pretty rural area. Rooms are in line with Four point's average, nothing special: clean and bed is firm as Sheraton signature. they got a small bar but with a very nice selection of beers and spirits with friendly bartenders

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Helpful?
Thank Angelo P
Tim V, General Manager at Four Points by Sheraton Fairview Heights, responded to this review

Thank you for your review. I'm glad you were able to enjoy our bar. I'm happy to pass along your compliments to the staff. We hope to see you again soon. Thanks again & happy travels!

Tulsa, Oklahoma
Reviewed 24 October 2016

Four Points by Sheraton is a very nice hotel just off the highway in Fairview Heights. Entering the hotel at the main entrance you find the reception desk just to your left. The staff at reception are very professional and will do what ever it takes to make your stay pleasant. Just beyond the reception area is a small bar...

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Thank RoyalCrownCola
Reviewed 12 October 2016 via mobile

Stayed at hotel for several nights. The staff were friendly and accommodating. The hotel common areas was clean and the rooms were average clean. General room maintenance could be kept up better as many items were showing their age. The pool is small. The workout room is small and was too hot to even want to use. The biggest issue...

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Thank BLE2451
Maryville, Illinois
Reviewed 10 October 2016

Stayed here for two nights on as we had a family event in the area. Hotel was very clean and comfortable. Have to give a special thanks to Rene who was very helpful with information about the area for things to do in the area. Hotel was very near many things to do and a mall across the street. I...

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Thank JD H
Reviewed 5 September 2016 via mobile

My husband, daughter, and I were overwhelmed by the outstanding hospitality provided by the following individuals: Sheri - Server in restaurant Cindy - Chef Ariel - Bartender. We've been fortunate to have travelled, a great deal,for pleasure. Between the three of us we've seen a great deal of the United States and Canada, Northern Italy and the South of France,(extensively),...

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Thank RoadRunner1444
Paragould, Arkansas
Reviewed 9 August 2016

Confession...my wife and I are big SPG fans. While we certainly enjoy the occasional St. Regis or Westin stay, our budget often leads us to the lower price segment of the great SPG lineup of hotels. Our favorite affordable hotel is FOUR POINTS and the one in Fairview Heights is a great one. Mr. Timothy Vogt (General Manager) and Joaquin...

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Thank ArkansasMinister
Joaquin R, Front Office Manager at Four Points by Sheraton Fairview Heights, responded to this review

I want to say thank you for you honest feedback about your previous stay with us here at the Four Points by Sheraton St. Louis/Fairview Heights. We were delighted to have you and your wife stay here with us, and also have the two of you celebrate over 30 years of marriage was an absolute honor. I want to thank...

Manhattan, Kansas
Reviewed 6 August 2016

Stayed at this hotel on a quick stay in St. Louis. Doug the bartender was really busy but still very attentive and made sure to ask every person in the restaurant what they were there for. He anticipated needs like making sure a split meal came out on two plates or offering to check on altering the drink promotion to...

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Thank Mollie B
Southern California
Reviewed 2 August 2016

We booked a King Suite for two nights. Although the size of the room was acceptable, the sleeping area was not private and the bathroom was small. WIFI was strong, but not password protected. The breakfast buffet was disappointing and the eating area was understaffed (ran short of food items and coffee, tables not cleaned, food on the floor). We...

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Helpful?
Thank Happy0nes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Shopping, dining, entertainment and more are at your fingertips when you stay at the Four Points by Sheraton St. Louis – Fairview Heights. All guest rooms feature contemporary furniture, complimentary High Speed Internet access, and much more. Enjoy room service or breakfast, lunch, and dinner in our Fountains Cafe. Situated off Interstate 64 (Exit 12) and Highway 159, we are convenient to all of St. Louis' finest attractions. St. Clair Square - southern Illinois' largest shopping mall - is just across the highway. Scott Air Force Base is only a few miles away and downtown St. Louis is a mere 10 minutes away. Come and experience why business and leisure travelers alike make Four Points by Sheraton St. Louis – Fairview Heights their first choice when visiting St. Louis ... more   less 

Additional Information about Four Points by Sheraton Fairview Heights

Address: 319 Fountains Pkwy, Fairview Heights, IL 62208-2044
Region: United States > Illinois > Fairview Heights
Price Range: RM455 - RM664 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Fairview Heights 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
4 Points By Sheraton Fairview Heights
Four Points By Sheraton Fairview Heights Hotel Fairview Heights
Sheraton Fairview Heights
Four Points Fairview Heights
Fairview Heights Four Points
Fairview Heights Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Fairview Heights staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Fairview Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Microwave and refrigerator on request however standard in suites”
 of 5 bubbles trishoneo, 7 Jul 2016 | Read review
“request top floor”
 of 5 bubbles mrs1122, 4 Jun 2016 | Read review
“Ask for a room at the end of the hall to minimize the noise from the hallways disturbing you.”
 of 5 bubbles pbewing, 23 May 2016 | Read review
“Not sure we were stuck with what we had even after requesting something else”
 of 5 bubbles amberjo2000, 19 Apr 2016 | Read review
“The accessibility rooms are excellent with extra rails throughout the bathroom. Roll-away beds are available. Room 338 is wonderful!”
 of 5 bubbles cyberdiva1908, 11 Apr 2016 | Read review
5 of 5