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Hampton Inn St. Louis/Fairview Heights

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Hampton Inn St. Louis\/Fairview Heights
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291 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Plainfield, Illinois
Reviewed yesterday NEWvia mobile

Spent two nights here, the first planned, and the second unplanned due to weather. The hotel is two minutes from the I-64 / IL hwy 129 interchange, a typical Hampton Inn, fairly recently updated. Breakfast on Sunday was very good, featuring scrambled eggs and maple sausage. Monday morning's choices of pre-made omelettes and bacon were less desirable to me, but...

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Helpful?
Thank V_B_Z
Hampton,Georgia, United States
Reviewed 5 days ago NEW

I am from the St. Louis but I now live in Atlanta. Was home visiting for my moms birthday. The hotel staff was excellent. I always stay at Hampton because the rooms are clean I have never had a bad experience at a Hampton Inn. This hotels staff was super friendly and extra courteous. Highly recommended!!!!

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Helpful?
Thank Stephen L
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Stephen, it’s always a pleasure welcoming you back, and we are so delighted you had an excellent stay again. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks again from all of us at Hampton Inn Santa Barbara/Goleta. We hope to see you again soon! Yours in Hospitality,...

Greenfield, United States
Reviewed 1 week ago

Close to the interstate; wide range of restaurants and stores nearby including OfficeMax for business travelers; St. Louis attractions less then 30 minute drive from this location; Friendly and accommodating staff members.

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Helpful?
Thank Michelle M
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Our thanks for evaluating your recent stay at the Hampton Inn St. Louis/Fairview Heights. We are delighted that you enjoyed your business trip to the St. Louis/Fairview Heights area which was convenient for your needs and the hospitality of our associates. Thanks for being our guest, and please come back and see us again soon! Yours in Hospitality, Nick Elven...

Salt Lake City, United States
Reviewed 2 weeks ago via mobile

As always I chose to stay in a Hampton Inn. I am brand loyal to this chain because they are easy to find and they are always staffed with the most friendly people I've had the opportunity to meet. I've stayed at many Hampton Inns and this wonderful location in Fairview Heights was an outstanding experience.

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Helpful?
Thank Sam C
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for your gracious feedback! I loved reading about the exceptional service you have always received from our brand and how pleased you were with our exceptional service here as well. We are happy to note that you enjoyed everything we have to offer and got a good night's sleep as well. We value our loyal guests and thank...

Greeneville, Tennessee
Reviewed 2 weeks ago

The young lady never acknowledged I was there and never looked at me even when I spoke to her. I'm a Hilton Honors member and was treated like I was bothering her cause I wanted to check in. Sad because otherwise the property was nice as was the cleaning lady.

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Helpful?
Thank 781raye
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for being a Hilton Honors member. Our number one priority is making sure you receive outstanding service, and we are so sorry for difficulties with one of our front desk associates. I assure you that is not typical of our service levels but regardless it should not have happened. I am working with my desk staff to make...

Reviewed 3 weeks ago

I booked two rooms for my daughter's 10th birthday party with a reservation that we would require adjoining rooms or at least rooms next door to each other. When we arrived at check-in the rooms were not done and we were told that all of the adjoining rooms had people stay overnight (which means they sold our reservation) and they...

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Helpful?
Thank Jesi L
ManagerX1, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us and for taking the time to write a review. We are so sorry we were not able to honor the room type requests since we were sold out. We endeavor not only to meet, but to exceed our guest's expectations, and we apologize for falling short in this instance. However, I am happy to...

Raleigh, North Carolina
Reviewed 3 weeks ago

I was totally shocked at this hotel. I am not sure if I missed the reviews or just ignored them, but this hotel is very dingy and and in need of remodeling. The room was clean and I have no complaints about that but I stay at Hamptons all the time and this one does not come close to meeting...

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Helpful?
Thank Josh R
ManagerX1, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for reviewing your recent stay with us. We value your comments and apologize that our hotel did not meet your expectations. Although our rooms continue to receive high marks in maintenance and cleanliness, we acknowledge some rooms may be showing wear. Your comments have been shared with the appropriate individuals as we are always measuring and evaluating guest...

Champaign, Illinois
Reviewed 22 October 2016

Lovely Staff, Here on Business each week and the staff are consistently friendly. I'm welcomed by name and offered water or snacks. If I have questions they are answered in a courteous way with a smile. It a great place to be away from home. I'm confident in the cleanliness and enjoy the breakfast a lot. There are little snack...

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Helpful?
Thank Diane G
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for making the Hampton Inn St. Louis/Fairview Heights your home away from home. We are delighted to read how much you enjoyed your stay, and especially how our staff provided you with excellent service. It is also great to read that you were impressed with your clean room and with the breakfast we serve. Thanks again for being...

Dallas, Texas
Reviewed 19 October 2016

Great service and facilities. Appreciated quick check in. My family and I were very impressed by the professionalism and cleanliness. We will definitely stay here in the future. and highly recommend the hotel.

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Helpful?
Thank brianmichaelc2016
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

We are delighted to know you and your family thoroughly enjoyed your stay at Hampton Inn St. Louis/Fairview Heights! Your comments about our hygienic property, abundant facilities and efficient services by our staff, made our day! Thank you for the recommendation and we look forward to your next visit whenever your travels bring you back to the St. Louis area....

Pittsburg, KS
Reviewed 18 October 2016

I enjoyed my stay at this hotel. It also had easy access to a good restaurant. The bed was just right. My room was a bit noisy because it faced the Interstate, but the fan overcame that. Friendly staff and a good breakfast. I wish it had been easier to connect to the Internet.

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Helpful?
Thank RoverPittsburg_KS
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

We are delighted to know you had a pleasant stay at Hampton Inn St. Louis/Fairview Heights! Your comments about your comfortable Hampton bed, our location’s easy access and our staff’s services, makes our day! I am sorry if you experienced any inconvenience during your visit. It was our pleasure having you as our guest, and we hope you will stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the Hampton Inn and Suites St. Louis/Fairview Heights, which is located in suburban Southwestern Illinois, twelve miles from downtown St. Louis, Missouri. It is also located next to St. Clair Square Mall. Take advantage of all the amenities we have to offer including free hot breakfast, free WiFi, an indoor pool, and 24-hr business center. ... more   less 

Additional Information about Hampton Inn St. Louis/Fairview Heights

Address: 150 Ludwig Dr, Fairview Heights, IL 62208-1333
Region: United States > Illinois > Fairview Heights
Price Range: RM458 - RM609 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn St. Louis/Fairview Heights 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn St. Louis/Fairview Heights Hotel Fairview Heights
Hampton Inn Fairview Heights
Fairview Heights Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn St. Louis/Fairview Heights staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from Hampton Inn St. Louis/Fairview Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms adjacent to the highway do not have triple-paned windows.”
 of 5 bubbles Jeane141, 25 Sep 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles lrgor, 26 Jul 2016 | Read review
“Request a room on the opposite side of the interstate”
 of 5 bubbles , 25 Jul 2016 | Read review
“Ask for rooms on the opposite end of hotel from highway”
 of 5 bubbles Clareinsguy, 7 Jun 2016 | Read review
“Our room was on the side closest to the interstate so you will hear some noice but not bad.”
 of 5 bubbles ndt0907, 1 Feb 2016 | Read review
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