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Hampton Inn St. Louis/Fairview Heights

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Hampton Inn St. Louis\/Fairview Heights
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295 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Spearfish, South Dakota
Reviewed 3 days ago NEW

I stay at Hampton Inn hotels frequently. The front dest staff at this Hampton is exceptional! They were totally welcoming and helpful in every aspect from local information to restaurant recommendation. All this plus welcome gifts of beverages and snacks!

Review collected in partnership with Hampton
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Helpful?
Thank David C
00gC, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for being loyal towards our brand and for the wonderful review of Hampton Inn St. Louis/Fairview Heights! We are delighted to read how much you enjoyed your stay, and especially how our staff provided you with excellent service. They love hearing their efforts are noticed, as this inspires and motivates them to deliver exceptional customer service. It was...

Washington DC, District of Columbia
Reviewed 2 weeks ago

My stay at your Hampton Inn was very disappointing half way through and upon departure. I've never stayed in a Hilton brand hotel where you can literally hear every step the guest in the room directly above made. I was awaken by the constant stomping/running and vacuum cleaning performed by housekeeping. However my most disappointing moment was upon departure. At...

Review collected in partnership with Hampton
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Helpful?
Thank Tekay_J81
ManagerX1, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Dear Takethia, thank you for choosing to stay with us while visiting family and for sharing your concerns. We are so very sorry we did not properly handle the billing error and for leaving you with the impression your situation was not important or deserved a prompt resolution. We endeavor not only to meet, but to exceed our guest's expectations,...

Kansas City, United States
Reviewed 15 December 2016

They had what I needed when I needed it. Everything was convenient, the staff was nice, the pool was comfortable, the food was filling and the parking was convenient. The staff even gave me an idea of how long it would take me to get to my meeting in the morning which allowed me to plan ahead.

Review collected in partnership with Hampton
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Helpful?
Thank B9625RCmarkw
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us at Hampton Inn St. Louis/Fairview Heights and for your very kind review. We work hard to provide excellent service in every area of our facility, and it is always nice to receive compliments from satisfied guests! It is also great to read that you were impressed with our pool area, the food we serve,...

Bluffs, United States
Reviewed 7 December 2016

Very nice hotel, good location to local shopping venues and restuarants. My husband and I Christmas shop in this area every year, this hotel was in an ideal location to the mall and other stores as well as many good quality restuarants. We will definitely be back!

Review collected in partnership with Hampton
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Helpful?
Thank brendabN3910TQ
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us at the Hampton Inn St. Louis/Fairview Heights on your recent shopping trip. We are happy to know our location was perfect for everything you planned to do in the St. Louis area and that your trip was a success. We appreciate you sharing your experience online so future guests can see what makes our...

Plainfield, Illinois
Reviewed 6 December 2016 via mobile

Spent two nights here, the first planned, and the second unplanned due to weather. The hotel is two minutes from the I-64 / IL hwy 129 interchange, a typical Hampton Inn, fairly recently updated. Breakfast on Sunday was very good, featuring scrambled eggs and maple sausage. Monday morning's choices of pre-made omelettes and bacon were less desirable to me, but...

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Helpful?
Thank V_B_Z
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for taking the time to review your stay at the Hampton Inn St. Louise/Fairview Heights. We are thrilled that you enjoyed the variety of hot and cold items on our complimentary breakfast buffet. We make every effort to go the extra mile for our guests, and I am pleased you were impressed with your clean and comfortable room along with...

Hampton,Georgia, United States
Reviewed 1 December 2016

I am from the St. Louis but I now live in Atlanta. Was home visiting for my moms birthday. The hotel staff was excellent. I always stay at Hampton because the rooms are clean I have never had a bad experience at a Hampton Inn. This hotels staff was super friendly and extra courteous. Highly recommended!!!!

Review collected in partnership with Hampton
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Helpful?
Thank Stephen L
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Stephen, it’s always a pleasure welcoming you back, and we are so delighted you had an excellent stay again. Our team will be pleased to know they had a role in making your stay with us a memorable one. Thanks again from all of us at Hampton Inn St. Louise/Fairview Heights. We hope to see you again soon! Yours in...

Greenfield, United States
Reviewed 29 November 2016

Close to the interstate; wide range of restaurants and stores nearby including OfficeMax for business travelers; St. Louis attractions less then 30 minute drive from this location; Friendly and accommodating staff members.

Review collected in partnership with Hampton
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Helpful?
Thank Michelle M
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Our thanks for evaluating your recent stay at the Hampton Inn St. Louis/Fairview Heights. We are delighted that you enjoyed your business trip to the St. Louis/Fairview Heights area which was convenient for your needs and the hospitality of our associates. Thanks for being our guest, and please come back and see us again soon! Yours in Hospitality, Nick Elven...

Salt Lake City, United States
Reviewed 20 November 2016 via mobile

As always I chose to stay in a Hampton Inn. I am brand loyal to this chain because they are easy to find and they are always staffed with the most friendly people I've had the opportunity to meet. I've stayed at many Hampton Inns and this wonderful location in Fairview Heights was an outstanding experience.

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Helpful?
Thank Sam C
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for your gracious feedback! I loved reading about the exceptional service you have always received from our brand and how pleased you were with our exceptional service here as well. We are happy to note that you enjoyed everything we have to offer and got a good night's sleep as well. We value our loyal guests and thank...

Greeneville, Tennessee
Reviewed 19 November 2016

The young lady never acknowledged I was there and never looked at me even when I spoke to her. I'm a Hilton Honors member and was treated like I was bothering her cause I wanted to check in. Sad because otherwise the property was nice as was the cleaning lady.

Review collected in partnership with Hampton
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Helpful?
Thank 781raye
ManagerX1, Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for being a Hilton Honors member. Our number one priority is making sure you receive outstanding service, and we are so sorry for difficulties with one of our front desk associates. I assure you that is not typical of our service levels but regardless it should not have happened. I am working with my desk staff to make...

Reviewed 15 November 2016

I booked two rooms for my daughter's 10th birthday party with a reservation that we would require adjoining rooms or at least rooms next door to each other. When we arrived at check-in the rooms were not done and we were told that all of the adjoining rooms had people stay overnight (which means they sold our reservation) and they...

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Helpful?
Thank Jesi L
ManagerX1, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for staying with us and for taking the time to write a review. We are so sorry we were not able to honor the room type requests since we were sold out. We endeavor not only to meet, but to exceed our guest's expectations, and we apologize for falling short in this instance. However, I am happy to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the Hampton Inn and Suites St. Louis/Fairview Heights, which is located in suburban Southwestern Illinois, twelve miles from downtown St. Louis, Missouri. It is also located next to St. Clair Square Mall. Take advantage of all the amenities we have to offer including free hot breakfast, free WiFi, an indoor pool, and 24-hr business center. ... more   less 

Additional Information about Hampton Inn St. Louis/Fairview Heights

Address: 150 Ludwig Drive, Fairview Heights, IL 62208
Region: United States > Illinois > Fairview Heights
Price Range: RM464 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn St. Louis/Fairview Heights 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn St. Louis/Fairview Heights Hotel Fairview Heights
Hampton Inn Fairview Heights
Fairview Heights Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn St. Louis/Fairview Heights staff and other travellers.
1 question
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11 months ago

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Questions? Get answers from Hampton Inn St. Louis/Fairview Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms adjacent to the highway do not have triple-paned windows.”
 of 5 bubbles Jeane141, 25 Sep 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles lrgor, 26 Jul 2016 | Read review
“Request a room on the opposite side of the interstate”
 of 5 bubbles , 25 Jul 2016 | Read review
“Ask for rooms on the opposite end of hotel from highway”
 of 5 bubbles Clareinsguy, 7 Jun 2016 | Read review
“Our room was on the side closest to the interstate so you will hear some noice but not bad.”
 of 5 bubbles ndt0907, 1 Feb 2016 | Read review
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