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Eagle Ridge Resort & Spa

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Traveller (162)
Room & Suite (46)
Dining (7)
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Overview
  • Excellent51%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“the main lodge”(78 reviews)
“great golf”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,127)
There are newer reviews for Eagle Ridge Resort & Spa
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2,126 results
Traveller rating
1,054
578
295
133
66
Traveller type
Time of year
LanguageEnglish
1,054
578
295
133
66
Show reviews that mention
All reviewsthe main lodgewoodlands restaurantgreat golfbedroom villagolf tripgolf courses areplay golfgeneral storeget awaybeautiful scenerybreakfast buffetbeautiful areain great shapewalking trailsfrom chicagorolling hillshot tub
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21 - 25 of 2,126 reviews
Reviewed 21 February 2018 via mobile

My fiance and I had an excellent and relaxing trip to Eagle Ridge Resort and Spa. Our house was perfect including a romantic fireplace and jet tub. The resorts shuttle takes you anywhere you need to go 24 hours a day! Now that's service! Our...More

Thank Lyle G
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 23 February 2018

Good afternoon Lyle and thank you for taking the time out of your busy day to write about your stay at our resort, and thank for being such a great ambassador, we really appreciate it. We have spent a lot of time training our employees...More

Reviewed 19 February 2018

Definitely very disappointed with our stay. For a being remodeled king room was not impressed at all. Not what you would expect from Eagle Ridge. The bathroom was very small, didn't have a bath tub, vent didn't work and the door wouldn't lock. This was...More

1  Thank Hjspms
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 22 February 2018

Good afternoon and thank you for taking the time to write about your stay at our resort. Regardless of the kind of reviews we receive, we truly appreciate them and we do share them with our staff so we can work on the areas that...More

Reviewed 30 January 2018

The resort was beautiful and the house was amazing it had everything we needed. The house keeping was there every morning with fresh towels and coffee. We are planning another visit for the summer and we are excited.More

Review collected in partnership with this hotel
Thank VERONICA W
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 23 February 2018

Good morning Veronica, thank you for sharing you experience with our readers about your stay at Eagle Ridge. Our goal is to exceed our guest’s expectations and it sounds like we did that with you. I also want to thank you for mentioning the home...More

Reviewed 28 January 2018

We can always count on quality and excellent staff when we stay at Eagle Ridge. We love the new updated rooms. We love the condo's but stayed at the Inn with beautiful Lakeview this time. It is so peaceful and pleasant to stay at Eagle...More

Review collected in partnership with this hotel
Thank Mary B
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 29 January 2018

Good morning Mary Thank you so much for the wonderful review of our resort and for being such a loyal guest. Next time you visit please stop by and say hello, I would love to meet you. And a big thank you for the comments...More

Reviewed 28 January 2018

Our stay had a Beautiful Scenery, Relaxing Cozy Rooms , Excellent Food & Service from all staff. Our room faced the Lake and it was fun watching people Ice Fishing! Hope we can return and join in on some of the fun activities they have...More

Review collected in partnership with this hotel
Thank Korina S
Response from Colin S, Director of Sales at Eagle Ridge Resort & SpaResponded 29 January 2018

Good afternoon Korina, Thank you very much for such a great review about your room and the staff. We have worked hard on our guest service since taking over management of the resort back in June of 2013 and we are glad to hear all...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Concierge
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf Course
Heated pool
Indoor pool
Details
Price range
US$180 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$180 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (162)
Room & Suite (46)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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Milly00255
29 March 2018|
AnswerShow all 4 answers
Response from mariwoorey | Reviewed this property |
You have to walk outside to get to the main lodge from the Courtyard rooms, but it isn't very far at all (and we stayed there when the temps were below zero in January). There are large lockers in the restrooms by the pool.
0
Votes
mariwoorey
21 October 2017|
AnswerShow all 4 answers
Response from Colin S | Property representative |
Good afternoon We do not have snow making machines at the Resort. Before you come i would make the phone call to the front desk or reservation department and ask about the snow conditions. Keep in mind that just because you... More
0
Votes
crazevida
1 October 2017|
AnswerShow all 4 answers
Response from Colin S | Property representative |
Good afternoon I apologize for the late reply but yes we have rooms that do not allow for pets. I would suggest when making your reservation whether you staying at the Main Lodge or a home to please let the reservationist... More
0
Votes
Room Tips
"Definitely check out the options for renting a whole house if you have a big group coming. The shuttle..."
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"4 BR home #WV07 was just what we were looking for!"
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"Ask for a room with a lake view"
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"Lake view was beautiful."
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