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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,888 Reviews from our TripAdvisor Community

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Showing 1,887: English reviews
Grand Rapids, Michigan
Reviewed 26 August 2016

Great accommodations, the condo was super clean. The free shuttles around the resort was easy and convenient. The location for the wedding we attended was and the food was great. We'll definitely be back.

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Thank Jennifer S
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon Jennifer and thank you for taking the time to write a review about your stay with us. We truly appreciate all the reviews we receive and we share them with our staff weekly. By booking your home directly through Eagle Ridge Resort as you did, you automatically receive the Eagle Ridge Advantage. This is a program designed for...

Woodridge, Illinois
Reviewed 26 August 2016

We had a awesome time. Make sure to take advantage of the Stonedrift Spa. The shuttle service was great. It is scary driving there at night by having the shuttle on the property eased our concerns unless we needed to leave the property after dark we didn't worry about having to drive ourselves. My only complaint was that we should...

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Thank crawtr
Elkader, Iowa
Reviewed 26 August 2016

This is an exceptional place for a family vacation. The value for the quality of facilities and recreational opportunities on site was excellent. And all of this just 6 miles from one of the coolest little towns in the US, Galena, IL.

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Thank marky232
Barrington, Illinois
Reviewed 26 August 2016

We thoroughly enjoyed our golfing and spa experiences. The food selections were quite ample and very tasty. Our room had a very nice view of the lake and nice size sleeping/resting area, but the bathroom was very tiny. The room also had a bit of a musty smell in it.

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Thank mgmdjm
Wilmette, Illinois
Reviewed 26 August 2016

Great except the bed in my bedroom, which was the biggest bedroom in the house was way to soft and sagged in the middle. Otherwise, everything in the house was magnificent and easy to relax. I was in house 17 off of Cinnamon Road.

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Thank larrywG9206ZF
South Bend, Indiana
Reviewed 26 August 2016

The villa we stayed in was perfect for 3 couples. We all had our own bathroom. Very comfortable and inviting. Loved the location and the grounds. We had a blast in town of Galena and loved having a cocktail at the General over looking the beautiful golf course. Plan on golfing the next trip.

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Thank 738jules
Verona, Wisconsin
Reviewed 26 August 2016

Tucked away in the woods overlooking a lake it was so well done peaceful and a great getaway with friends. I can always count on a fantastic Sunday brunch at the lodge with excellent accommodating staff. Perfect weather August 19th I've been there in October too cold some mornings to golf and not freeze but this trip was fantastic. Grants...

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Thank Amy Z
Elk Grove Village, Illinois
Reviewed 24 August 2016

It's a great location. There is lots to do at the resort or in town. Chestnut mountain has great adventure for your family to enjoy. I suggest a better cleaning service. Bring towels for the pool. Food at resort was outstanding.

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Thank hamilton1210
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. We value each and every one of our reviews and we share them with our staff and when it warrants, our home owners as well. Our goal is to exceed our guest’s expectations from the time they make their reservation to...

Schererville
Reviewed 23 August 2016 via mobile

I recently stayed there for a wedding, and it was way overpriced for what you get. My tub had to be cleaned again because of pubic hair stuck in the jets and all they could do was comp me for 1 of 2 nights and of course clean it. For $200+ a night, you get same stuff you'd get out...

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Thank Keith J
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. I understand that you and our front desk manager had a good discussion regarding the cleanliness of your room. While we don’t pretend to be perfect there is no excuse for anyone to check into a room that does not meet...

Savage, Minnesota
Reviewed 23 August 2016

Eagle Ridge does an excellent job in presenting a fabulous website - unfortunately, the actual resort is less than ideal. Villa carpeting was exceedingly dirty / worn / burn holes by fireplace and the insulation must be quite thin since being woken at 2am by the loud, boisterous and drunk neighbors out joking on the next deck. Bed mattress was...

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2Thank USVeteranRet
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon Ret and thank you for taking the time to write a review about your stay at our resort. We truly appreciate all the reviews we receive and share them with our staff and when warranted as in this case our home owners. We did discuss the carpet issues with the home owners and the burn issues by the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: RM1,006 - RM1,455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Eagle Ridge Resort And Spa
Eagle Ridge Hotel Galena
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the guest rooms a little more quiet”
 of 5 bubbles ottowd, 22 Jan 2017 | Read review
“If you rent a home do it early”
 of 5 bubbles 44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
 of 5 bubbles Jay_R_888, 20 Nov 2016 | Read review
“none but river probably good”
 of 5 bubbles dont334, 25 Oct 2016 | Read review
“We rented a house so not sure about the lodge rooms.”
 of 5 bubbles TishNak, 10 Oct 2016 | Read review
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