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Eagle Ridge Resort & Spa

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#5 of 11 Hotels in Galena
Certificate of Excellence
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Eagle Ridge Resort & Spa
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1,844 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
Grayslake, Illinois
1 review
Reviewed 6 August 2016

This was for my brothers wedding. It was beautiful and memorable to say the least. The gardens and grounds are beautiful and peaceful. Wish we could have stayed longer. Will for sure come back to eagle ridge.

Review collected in partnership with this hotel

Helpful?
Thank beehyg
A TripAdvisor Member
Reviewed 6 August 2016

Booked a lake view room at the resort so my boys could have easy access to the water for fishing. Gorgeous setting and views, and they had a great time.The early morning pontoon trip was a highlight. My only dissatisfaction with the room was it had the smallest hotel bathroom I have ever seen, but we would still go back.

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
Chicago, Illinois
1 review
Reviewed 6 August 2016

Beautiful area. Scenic and picturesque. Villas outdated. Need screen doors to keep bugs out. Bed was extremely uncomfortable. Not a queen as listed but a double. Brought this to manager's attention but she denied the fact bed was a double. It definitely was. Offered no discount. Offered another villa but same situation existed. Staff was friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank mcc608
Johnston, Iowa
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2016

We had a group of friends that rented unit 614 at the resort. The home was a 5 bedroom with plenty of space for our large group and we enjoyed all of the conveniences that a home offers instead of a hotel. I would have liked to ride my motorcycle, but there was no garage...and it ended up raining upon... More 

Helpful?
Thank Dave C
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. We value each and every one of our reviews and we share them with our staff and when it warrants our home owners as well. Our goal is to exceed our guest’s expectations from the time they make their reservation to... More 

Chicago, Illinois
2 reviews
Reviewed 2 August 2016

For the 3rd year, our family has gathered at Eagle Ridge for our annual summer get-away. We were in the town houses the first year, and 2 rental houses the 2nd and 3rd years. We have learned over the past years the kitchens are very minimally furnished so we have learned that we need to bring lots of extra supplies.

Review collected in partnership with this hotel

Helpful?
Thank sumarie2015
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. And thank you for your continued loyalty with Eagle Ridge. We know there are many places to spend family time in the Midwest so we truly appreciate it that you have stayed with us the last three years. Our goal is... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2016 via mobile

This place is known to be a nice place. But where we stayed at a 5 Bedroom house needed some work on. Also none of the TV worked and we all tried to get them working. This would be a nice place if was updated. Maintenance did come right away and got two of the TV working.

Helpful?
Thank Dale G
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. It is important that we receive these reviews not only so we know what we are doing right but also what we can improve on. For those of you who may be reading our response to this review there is an... More 

Rosemount, Minnesota
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 August 2016

This was our sixth trip to Eagle Ridge, going back to1988. We stayed in the Longbay Condos, a one bedroom villa. Big cavet - make sure you view the Villas online. Some are incredibly dated and kind of sad. We stayed in a villa with an updated decor, some urban and cottage touches. Screened in porch, newer whirlpool bathtub, newish... More 

Helpful?
Thank Ram8381
Chicago, IL
Level Contributor
110 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
Reviewed 2 August 2016

Stayed here for a weekend (2 nights) in July as an anniversary getaway with my wife in July. Stayed in a main hotel room (200's level). Very nice resort, only a few small critiques. Details... THE GOOD: --Room (208 - one with a jetted tub) was plenty big, nice furnishings, good condition, with a fireplace (but didn't use that) --The... More 

Helpful?
2 Thank Migizi
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon Migizi and thank you for taking the time to write a review about your stay at our resort. Also Happy Anniversary! We truly appreciate the fact that you choose Eagle Ridge as the place to celebrate your special weekend. We also want to thank you for mentioning many of the activities we have at our resort. You don’t... More 

Naperville, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2016

All the courses on the facility are get challenges and fun to play. But the golf carts are a major minus to this facility. In this day and age you cannot have a 'GOLF RESORT' without a GPS on the cart, club and ball cleaners on the cart and no pin sheets at the club house. Come on Eagle Ridge,... More 

Helpful?
1 Thank ssanth2
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. Our goal is to exceed our guest’s expectations and the reviews we receive help us identify where we need to improve and those areas where we need to continue to do the right things. I have to admit this is the... More 

Chicago, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2016

I stayed with friends in Townhouse 118. We cooked all our meals there and had all the dishes, pans, etc that we needed. The beds were comfortable and the townhouse was clean. It was a quiet area and great for a reunion of friends! Highly recommend this unit!

Review collected in partnership with this hotel

Helpful?
Thank footlooseanfancyfree
Colin S, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon and thank you for taking the time to write a review about your stay at our resort. It is important that we receive these reviews not only so we know what we are doing right but also what we can improve on. Thank you for mentioning our condos. If you are reading this review and have never been... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 

Additional Information about Eagle Ridge Resort & Spa

Address: 444 Eagle Ridge Drive, Galena, IL 61036
Region: United States > Illinois > Galena
Price Range: RM836 - RM1,143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Eagle Ridge Hotel Galena
Eagle Ridge Resort And Spa
Eagle Ridge Resort Galena
Hotel Style:
#1 Business Hotel in Galena
#4 Family Hotel in Galena
#5 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Eagle Ridge Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Eagle Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you rent a home do it early”
 of 5 bubbles 44thomasr, 27 Nov 2016 | Read review
“Very spread out - know where you are staying if not in the main building”
 of 5 bubbles Jay_R_888, 20 Nov 2016 | Read review
“none but river probably good”
 of 5 bubbles dont334, 25 Oct 2016 | Read review
“We rented a house so not sure about the lodge rooms.”
 of 5 bubbles TishNak, 10 Oct 2016 | Read review
“Some rooms have a view of the lake”
 of 5 bubbles elizabetha122, 23 Sep 2016 | Read review
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