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BEST WESTERN Designer Inn & Suites

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#7 of 11 Hotels in Galena
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Designer Inn & Suites
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565 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Designer Inn & Suites
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Showing 562: English reviews
Reviewed 2 weeks ago via mobile

My husband and I stayed in the crystal caves suite here and it was amazing. Beautifully hand decorated, lights above the bed making you feel like your looking at the stars, sauna, jacuzzi, and the shower is beyond words. Has a massaging shower with jets that can target specific points of your body with a push of a button and...

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Thank Carrielynne83
Reviewed 2 weeks ago via mobile

Came for a weekend getaway. Easy to find. Just up the road from Galena. Josh at the front desk was awesome and friendly and helpful. Room was clean and was better than one we stayed in(different hotel).

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Thank wolflady22
Reviewed 4 weeks ago

We stayed in the crystal cave room and it was beautiful and relaxing. The staff was friendly and helpful. They are in the midst of remodeling the hotel so the outer appearance wasn't much but our room was wonderful.

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Thank Joane K
Plainfield, Illinois
Reviewed 4 weeks ago via mobile

We stayed at the Best Western in town. Overall the visit went well. Clean and neat. Breakfast in the morning provided by the hotel was very good! The only disappointing thing was that the Hot Tub was not working properly. Was told the the water was still hot but the jets were just not working correctly. They had put tape...

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1Thank jtspack
Iowa
Reviewed 4 weeks ago via mobile

I looked up this hotel on trip advisor before we canceled our reservation at the Desoto house. It worked out great. When you drive up to the property be aware that it is not the most esthetically pleasing, run down and dirty. The inside which matters is very very nice! Back to the outside. I have traveled many places and...

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1Thank lao82
Waterloo, IA
Reviewed 23 March 2017

We booked a last minute trip to Galena for 1 night over spring break. We chose to book an inexpensive room since it was just for 1 night, and the Best Western seemed to have all of the amenities we were looking for. It was also nice and close to downtown. We booked a room with 2 queen beds. The...

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Thank AudHack
Reviewed 18 March 2017 via mobile

Had a super refreshing getaway with my baby at the Best Western in Galena. The Crystal Cave was really really cool. There was an awesome hot tub with colored changing lights and like champagne bubbles from the bottom and jets. There was a sauna, a fireplace, and a totally snazzed out shower with rain and multiple jets. The only thing...

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Thank Kitty A
Oak Lawn, Illinois
Reviewed 18 March 2017

the room was amazingly designed as expected, and the hot tub was working nice, my wife just thought it needed a lil bit of cleaning just the hot tub, the rest of the room was perfect, and everything else was great, place is quite, and no shady people.;) would do it again.

Review collected in partnership with Best Western
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Thank M903IMahmds
Cerro Gordo
Reviewed 14 March 2017

Ok I was a little worried when we booked a Best Western. We are usually 4-5 star hotel travelers. We booked a king bed room with fireplace and whirlpool bath We were pleasantly surprised by the room. It wasn't the largest room we ever had nor the prettiest, but it was very cozy and relaxing. By far the best room...

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Thank eckak
Sparta, Wisconsin
Reviewed 7 March 2017

We loved the log décor, spacious room with balcony. It appears there has been a full renovation with new bathroom fixtures. The breakfast was healthy and well presented. The check in guys looked a bit scruffy.

Review collected in partnership with Best Western
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Thank Donna J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Highway 20, Galena, IL 61036-9187
Region: United States > Illinois > Galena
Price Range: RM309 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travellers.
4 questions
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over a year ago
1 month ago
Freeport

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Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side overlook beautiful wooded ravine.”
69TN70, 19 Apr 2017 | Read review
“Rooms on east have good view.”
jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
124tomm124, 10 Jan 2017 | Read review
“any of the designer rooms would be a great choice”
E9459EBjoef, 10 Jan 2017 | Read review
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