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Crowne Plaza Lombard Downers Grove

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Crowne Plaza Lombard Downers Grove
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264 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Lombard Downers Grove
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Showing 261: English reviews
Lowell, North Carolina
Reviewed 23 May 2015

As I travel more, my concern while staying at any place is the WiFi networks and speed. I have plenty to keep up with while on the road and this is a crucial point in my review. The Crowne Plaza's connection is slow. It was unbearably slow for my laptop and I just gave up doing any work. The staff...

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Helpful?
Thank Ratboy859
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you for staying with us and for your review. We value every guest and every comment as it is our goal to get better every day. We appreciate your business and hope we can serve you again.

wisconsin
Reviewed 28 April 2015

Have stayed here a number of times over the years and its been very good. This last trip they seem to have fallen down on a few things. First, my reservation, in which I had confirmation of in writing from the corporate site in detail was messed up on their end. Wrong room, wrong rate, wrong date. They were able...

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1Thank stravler
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for your review. I apologize we did not exceed your expectations. We have been an award winning IHG property the last two years. We will go over all your comments with the staff today. We do have bottled water at the desk for our guests. On every floor we also have water machines. Thanks again and...

Chicago
Reviewed 18 April 2015 via mobile

After a miss with another local hotel I ended up at the Crowne Plaza. The location is a lot more convenient than it looks, the room was clean and tidy, the staff was friendly and helpful. Overall I was very happy with this find. I will stay here again! The restaurant was a very nice option with "green" and/ or...

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1Thank AussiesMum
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for taking the time to review our hotel! I am so glad you enjoyed you stay, we do feel we are a hidden gem! Have a great weekend!

Reviewed 7 April 2015

The staff was super friendly, very clean hotel with little noise. We travel with three small children and you couldn't hear a lot of hallway noise or noises from other rooms. The pool area and the restaurant were very nice as well. We have stayed there a few times and will go back.

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1Thank 1978snow
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you for your time and input. We really appreciate your business and your in put. I hope you can be back in the near future.

Reviewed 31 March 2015

I stayed at this hotel with a couple of colleagues. We are instructors, here presenting a week long conference. Everything about our stay was fabulous. The rooms are great, the restaurant is a hidden gem, the accommodations for our meeting rooms were stellar (a shout out & thanks to Joyce), and the hotel's service is top notch. We can't wait...

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2Thank Victoria A J
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for taking the time to share your experience. I am glad you enjoyed your stay and i will share your feedback with our staff! have a great weekend.

Roanoke, Virginia
Reviewed 15 March 2015 via mobile

I frequently stay at this hotel when I come in to town for both work and family visits - usually 2 to 3 times a year. Around the holidays, it is not uncommon for me to see people ( and dogs) who were also there the year before. Unless there is a brand new employee, the staff greet me and...

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Thank LifeIsBetterWithADog
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for reviewing our hotel. I will pass your comments along to the entire staff. We really value your business, time and input. Have a great week!

Reviewed 6 February 2015

I was pleasantly surprised at the quality of both the staff and the food in the in house restaurant. There is a complimentary shuttle driving within a 7 mile radius of the hotel that was flexible and on time everyday, so convenient for a big group. Kathy the driver was extremely helpful and adjusted to our schedules when meetings went...

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1Thank Alenka K
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you very much for staying with us and reviewing our property. We really appreciate your kind words as we always try to be a great value! Have a great weekend!

Chicago, Illinois
Reviewed 2 February 2015

Wonderful hotel, restaurant and staff. Highly recommend. The restaurant food was very good, nice menu selection. Full bar service. Close proximity to neighborhood shops and restaurants. Excellent service.

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1Thank Lindastravels76
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for reviewing our Hotel. I am so glad you enjoyed our restaurant and lounge. I will pass your comments along to our staff. We hope to have you back real soon!

Sumner, Washington, United States
Reviewed 30 January 2015 via mobile

To start our groups shuttle driver Kathy was very professional, punchual, and very personable. We will return because your entire staff were amazing. I enjoyed the pool area.,water was a bit cold. But still felt great an hour swim before bed. A breakfast voucher helped start the day right. Thank you

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Thank Bill333_13
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you very much for your kind review and your patronage! We hope you can return to our hotel in the near future. have a great weekend!

Vienna, Austria
Reviewed 26 January 2015

Hotel is very convinient when you have to return a rental car to Chicago Airport and don't want go go in one of the Motels there. Room was very nice + spacious - very compfy bed (one hard pillow would be nice!) it would be great if the hotel would offer breakfast included in the not so cheap roomrate -...

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Helpful?
1Thank Isabel S
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you for reviewing our Hotel. We really appreciate your patronage and your input. We will review your comments with the staff today!We hope you can visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Lombard Downers Grove is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel in Glen Ellyn is the Place to Meet. Just minutes from our Glen Ellyn hotel's location you'll find corporate headquarters, including McDonald's corporate offices, just three miles away. Sara Lee, Accenture and Aramark are each within five miles of our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles. While lodging in our Glen Ellyn hotel leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32' LCD TVs, Roomlinx Entertainment and high-speed Internet access. Our Glen Ellyn hotel has made a commitment to the environment with recycling programs and low E glass windows. Our restaurant, Glen Prairie Fine Food & Drink, also supports sustainable farming practices by using natural ingredients. From the natural colors and textures to our environmentally friendly programs, the newly renovated Crowne Plaza Lombard Downers Grove hotel offers guests great accommodations with a commitment to living green. ... more   less 

Additional Information about Crowne Plaza Lombard Downers Grove

Address: 1250 Roosevelt Rd, Glen Ellyn, IL 60137-6006
Region: United States > Illinois > DuPage County > Glen Ellyn
Price Range: RM419 - RM669 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Lombard Downers Grove 3.5*
Number of rooms: 119
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Also Known As:
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lombard Downers Grove staff and other travellers.
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Questions? Get answers from Crowne Plaza Lombard Downers Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's located at a busy intersection, best to get a back room”
 of 5 bubbles KevinC750, 27 Oct 2016 | Read review
“Try to stay away from the elevators for a quiet stay”
 of 5 bubbles pwrwmn, 6 Sep 2016 | Read review
“The Best place”
  • granite SUPER hot showers
  • granite SUPER hot showers very nice big bathroom
  • granite SUPER hot showers
  • granite SUPER hot showers
  • granite SUPER hot showers
 of 5 bubbles jenniferkristopherw, 18 Jul 2016 | Read review
“Stay away from rooms near vending machine”
 of 5 bubbles TheSusilos, 10 Jul 2016 | Read review
“I was in the front of the hotel fronting on Roosevelt but had no noise issues.”
 of 5 bubbles 197jillc, 20 Apr 2016 | Read review
5 of 5