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Country Inn & Suites By Carlson, Gurnee

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Country Inn & Suites By Carlson, Gurnee
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Iron Mountain
Reviewed yesterday NEW

Called the morning of our stay to let them know that we would be a late check-in due to our plane landing in Chicago at 9 PM. They made a note and when we arrived check-in was very fast! Also very easy to get to and close to restaurants and the Mall. We also were upgraded to a junior king...

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Thank Zaneta S
Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 29 October 2016

We arrived late in the evening, and the night manager was very helpful and accommodating. This property has recently been renovated and redecorated; the decor is subdued and classy. The first room we were assigned had a dead bolt that wouldn't "throw" all the way into the lock, which we reported. The night manager assigned us to another room right...

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Thank islandgirlWisconsin
About Hotel's Favourite Review
Montrose, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank christophersY5966IU
Kal P, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Decent place, undergoing renovations. Showers are terrible. Water temps fluctuates without no notice. Water pressure isn't any better. On a positive note, the breakfast was very good. Wide variety of options.

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Kal P, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Dear Guest, I sincerely apologize for the terrible shower issue. We were having trouble with both hot water and water pressure. However we were able to correct both issues Saturday afternoon. On a happier note, glad to hear you enjoyed the breakfast and the vast selection. We hope that you will give us another opportunity to exceed your expectations.

Reviewed 18 March 2017 via mobile

Hotel was nice and so were the staff. Rooms were clean, the pool was good, and was pleasantly surprised with the breakfast. Free wifi is always a plus when you got kids. Another nice addition is the fridge in the room.

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Thank Josh T
Kal P, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Josh, Thrilled to read that you enjoyed your stay with us. I appreciate you taking the time in creating this review for us. Our staff works very hard to create a consistent, clean and comfortable feeling for all guest as they are away from home. I'm also glad that to hear that you were pleasantly surprised by our breakfast! We...

plainfield, United States
Reviewed 7 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank G1943ZPkellyp
Kal P, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Cadillac, Michigan
Reviewed 27 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Brian P
Kal P, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Visalia, California
Reviewed 23 January 2017 via mobile

We came for my sister graduation and we really enjoyed the hotel and the service provided was also amazing, Luis in the front desk did an amazing job by helping my family to find transportation from and to the base, so over all my experience was wonderful! If ever in Gurnee! This place will be our go to!!!

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Thank MONTYHADES
Sunem C, Front Office Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for taking the time for the positive feedback. We are very excited to know that you had such a positive experience for your sisters graduation from Great Lakes Naval Base. I know Luis will be excited to hear what you had to say about him as well. We thank you for you visit but more importantly we thank...

Springfield, United States
Reviewed 26 December 2016

I enjoyed the comforts and amenities of this hotel. I appreciated the staff even more, always made me feel at home. When I encountered a heater problem, the staff was urgent in resolving my issue, and moved me to another room.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank S7580FKjohnk
Sunem C, Front Office Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

John, Thank you for the review both on Tripadvisor and our own internal survey. We are pleased to know that we were your home away from home! We look forward to your next visit with us.

Martinsburg, Pennsylvania
Reviewed 11 December 2016

We went for my son's Navy graduation and this hotel was close enough to the base, but far enough that we could relax. It is close to a mall and a huge variety of restaurants. Location is everything. Coffee was great also!

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Thank ladyelgin4
Sunem C, Front Office Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for taking the time to write this review. We are thrilled to hear that you had a fantastic visit with us, especially our proximity to the Navy base. Glad that you enjoyed the coffee. I would say that its some of the best hotel coffee that I have personally had as well. Please thank your son for his...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Be near the top attractions and businesses of Lake County when you book your stay at the Country Inn & Suites Gurnee. Our hotel's location opposite Six Flags Great America means fun for everyone, and we're also just one block from I-94 so you can easily travel between Milwaukee and Chicago. Our hotel is within a few miles of Gurnee Mills Mall, Waukegan Sports Park and Field House, Waukegan Regional Airport, Great Lakes Naval Base, Lake Michigan and corporations in the area such as WMS, Medline, NyproMold, Sterigenics, Domino Amjet and Watson Pharma. During your stay at our Gurnee hotel, you'll enjoy comfortable accommodations and convenient services, including free Wi-Fi access, the complimentary Be Our Guest breakfast and business services. Book your stay online at the Country Inn & Suites, and discover what sets us apart from other hotels in Gurnee, Illinois. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Gurnee

Address: 5420 Grand Ave, Gurnee, IL 60031-1735
Region: United States > Illinois > Lake County > Gurnee
Price Range: RM359 - RM718 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Gurnee 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Gurnee
Country Inn & Suites By Carlson, Gurnee Hotel Gurnee
Country Inn Gurnee
Gurnee Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Gurnee staff and other travellers.
1 question
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Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Gurnee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“All rooms were great!”
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“no complaints”
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