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The Rooms were up to date, the beds were comfortable, and the bathrooms were clean. We arrived very late and the staff was accommodating and had no problem holding our room until we arrived. The pool was great for kids.
I recently stayed at the Fairfield Inn Chicago Gurnee. I was a late arrival (almost midnight) and the night auditor was very friendly at check-in. I was even offered a late check-out, which was greatly helpful as I was such a late check-in.
I was expecting more from this place than it budget priced neighbor but was very disappointed.
Check-in went quick, Laverne was efficient and cheerful, despite the late hour. No problem there.
Elevator. The first issue was the elevator. There was a musty smell like the...More
I was here only for a night, but it provided everything I needed- reasonably priced, safe and clean. I arrived early and they were able to accommodate me. Check in was smooth and easy, the front desk staff were helpful.
My room was comfortable and...More
Response from Amanda D, General Manager at Fairfield Inn Chicago GurneeResponded 17 November 2017
Thank you for sharing your experience at the Fairfield Inn Chicago Gurnee through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...More
I have stayed in hotels before, But I must say this Fairfield Inn was a great stay coming 5 hours away from home to looks at houses to relocate. I met a staff name Dee she was a breath of fresh air very caring and...More
Thank Tao T
Response from Amanda D, General Manager at Fairfield Inn Chicago GurneeResponded 4 November 2017
Dear Guest, Thank you for sharing your experience at the Fairfield Inn Chicago Gurnee through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$81 - US$180 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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