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Comfort Inn Gurnee

227 reviews
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Traveller (36)
Room & Suite (7)
Dining (4)
Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“gurnee mills”(26 reviews)
“manager jay”(4 reviews)
“steak n shake”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Gurnee
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (227)Write a Review
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70
26
10
7
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110
70
26
10
7
Show reviews that mention
All reviewsgurnee millsmanager jaysteak n shakesix flagsgreat americapool and hot tubkids enjoyed the poolbass pro shopnext morninga great stayparking lotbreakfast was includedstaff was friendlyroom was cleanbiscuits and gravyright next doorwould definitely stay here again
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1 - 5 of 223 reviews
Reviewed 1 week ago

On one hand, this hotel is within walking distance of Gurnee Mills, has a pool and whirlpool, has a decent breakfast. So, there are reasons to stay here. On the other hand, the WIFI seemed to be so slow that it did not work. I...More

Thank Buick1_36758
Response from jay p, Manager at Comfort Inn GurneeResponded 1 week ago

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation that can be improved to ensure that guests like you...More

Hotel's Favourite
Reviewed 19 December 2017

At first, I was a little hesitant about staying in another comfort inn, because most of my experiences with these hotels have not been good. But, once I got there, first impression of the place was nice. Then viewing the rooms, outstanding. The front desk...More

Thank Charla P
Response from jay p, Manager at Comfort Inn GurneeResponded 4 weeks ago

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation and standards that can be improved to ensure that guests...More

Reviewed 2 weeks ago

I always lock my door and use the security latch, because during my 1 night stay, I had two security issues. First, I was assigned a room that was already occupied and I walked into a family that almost had a heart attack thinking I...More

Thank ORD-TGU
Response from jay p, Manager at Comfort Inn GurneeResponded 2 weeks ago

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation that can be improved to ensure that guests like you...More

Reviewed 5 weeks ago

We stayed at the hotel on a weekend shopping trip to Gurnee Mills. We were happy that the hotel was right across from the mall and close to restaurants. Staff was very friendly throughout our stay and room was very comfortable. Liked the refrigerator and...More

Thank PlantManager530
Response from jay p, Manager at Comfort Inn GurneeResponded 4 weeks ago

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation and standards that can be improved to ensure that guests...More

Reviewed 27 November 2017 via mobile

Front desk staff were really friendly. Check-in & Check-out were fast. Beds were comfortable. Breakfast was basic, but good. The only thing that my family & I didn't like, were the missing towel racks. This is the first hotel that I've seen without any! Where...More

Thank Lan1978
Response from jay p, General Manager at Comfort Inn GurneeResponded 29 November 2017

Thank you for taking time out of your day to complete our online survey in regards to your recent stay at our hotel. We use all feedback we receive to pinpoint anything about our operation and standards that can be improved to ensure that guests...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$54 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$54 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (36)
Room & Suite (7)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (38)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Ronald G
8 April 2017|
AnswerShow all 9 answers
Response from jay p | Property representative |
no out side sitting
0
Votes
KathyPem
2 January 2017|
AnswerShow all 5 answers
Response from Richard M | Property representative |
6am until 11pm
0
Votes
Mary H
3 September 2016|
AnswerShow all 4 answers
Response from jay p | Property representative |
No, we are about 10 mile from train station
1
Vote
Room Tips
"Do not get a single Queen unless you are ok with a small room."
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"Always use the security latch on your door."
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"good location, shops, restaurants"
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"get a room on 3rd floor.."
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