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Holiday Inn Express Hotel & Suites Chicago Airport West

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Holiday Inn Express Hotel & Suites Chicago Airport West
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205 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

Left in the cold, literally, waiting to be picked up by shuttle at L station. According to the driver, the desk person forgot to tell him to pick us up until after I'd called to find out when the van would arrive. Waited for over 20 minutes in the cold waiting for a ride. Nice perk if it works. Disappointed!!

Helpful?
Thank Dennis T
Harrietta, Michigan
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

As Holiday Express properties go, this one is run of the mill: bland, unremarkable, in need of an update. The location is terrific, though (right off I-290, the Eisenhower Expressway, and close to O'Hare), and there is a shopping plaza immediately behind the hotel. Rooms are spacious, clean, and comfortable, and the staff is amazing -- very helpful when you're... More 

Helpful?
Thank Tammy H
Elida, Ohio
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

this motel was very nice, clean and people were very courteous. it is nicely located just off of I-294 and about 30 minutes to downtown. the free breakfast was really good with a large selection of food.

Helpful?
Thank 12rick
Whitehall, Pennsylvania
Level Contributor
219 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 October 2016

we stayed at this property 3 nights while touring Chicago. the staff was helpful and the shuttle drivers were great. very convenient to have the shuttle to take you to the blue line (reserve your times in advance). the breakfast was very good. bathroom was clean and spacious and the room was also nice. we were on the 4th floor... More 

Helpful?
Thank ipbchlvr
Illinois
2 reviews
Reviewed 15 October 2016

I travel weekly to different states and stay at an IHG hotel 50% of the time..... this is probably the worst hotel/ Holiday Inn Express that I've stayed in. I called the front desk 4 times requesting for an email copy of my receipt and never got it. I drove back 45 minutes to pick it up instead since they... More 

Helpful?
Thank bpal107
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We sincerely apologize you did not receive your receipt each time we sent it to you. Our system is equipped to email receipts directly from the computer. We did not intend for this to cause such distress. Thank you for your feedback and we will investigate if our system is not working properly. More 

Wauseon, OH
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 October 2016 via mobile

Stayed here for one night on business. Outside of hotel and lobby have been updated. Check in was quick and efficient. Nothing offered for gold elite IHG membership. Rooms have been very superficially updated. Sheets felt old and overused. Air conditioning was very loud and fan would not blow continuously. Toilet seat had seen better days. I stay at over... More 

Helpful?
1 Thank potterjessica
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear potterjessica, Thank you for choosing to stay with us on your most recent business trip. I appreciate your candid feedback, and I'm happy to hear you had a pleasant check-in experience. On the other hand, I'm very sorry the room condition, and noise from the AC prevented you from fully enjoying your stay. As a valued IHG Rewards Club... More 

West Plains, Missouri
Level Contributor
274 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 September 2016

I stayed here back in the summer of 2013 and it has been updated and the only Holiday Inn Express that I know of that is 9 stories. The staff is great and the shuttle drivers are super. The morning buffet is better than most I have been to in this chain. Close to the expressways so the place to... More 

Helpful?
1 Thank Louis K
Level Contributor
5 reviews
4 hotel reviews
Reviewed 7 September 2016

This was a great stay!! The room was spacious. The bathroom was a little smaller than what I expected but it worked. Pillows could have been better but was other wise ok. Fitness room was great. Breakfast items was ok.

Helpful?
Thank Carmen T
Somerset, New Jersey
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 July 2016

What I hope to get when I make a reservation at any hotel in this category is: 1) a clean room with everything in good, working order 2) a relaxing, restful stay 3) an updated bathroom & shower facility w/quality towels 4) good HD TV with enough channels from which to choose 5) nothing great, but something to go along... More 

Helpful?
1 Thank SignorPicky
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for your feedback. We are happy you enjoyed your stay with us. We hope to see you again soon. More 

Louisville, Kentucky
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 July 2016

Great location, right off the highway. It's in the same parking lot at a small mini mall area. the Target has has a grocery store in it if your forget anything. This location serves fresh popcorn daily. not used to a Holiday Inn, offering this service. When Checking in the staffers told me that if I would participate in the... More 

Helpful?
1 Thank Breneyaw
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are pleased you enjoyed your stay. We try our best to ensure your stay meets your expectations. We hope to see you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 S Mannheim Rd, Hillside, IL 60162-1825
Region: United States > Illinois > Hillside
Price Range: RM411 - RM607 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in the back of hotel and higher up if street noise bothers you”
 of 5 bubbles ipbchlvr, 23 Oct 2016 | Read review
“Ask for a room opposite of Mannheim Road”
 of 5 bubbles cpjlaj, 23 Jun 2016 | Read review
“If you are a light sleeper ask for the parking lot side. Empty gravel trucks run the road and there must be a bump in the road.”
 of 5 bubbles CSLebanon, 12 Jun 2016 | Read review
“Odd numbered rooms are away from the road.”
 of 5 bubbles RosieK360, 13 May 2016 | Read review
“Rooms on the parking lot side have less traffic noise.”
 of 5 bubbles pennysh2014, 10 Mar 2016 | Read review
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