This hotel was absolutely amazing. We stayed the weekend and the staff was very accommodating and friendly. The rooms were clean and bed linens were fresh. Bathrooms/shower/towels were clean and fresh too.
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We were in Chicago to visit many relatives (in various areas) and see the city. This hotel was the best deal to be found for 4 adults sharing the room. When using my AAA card, I was not charged for the extra adults online. The...More
We arrived at the hotel and the gentleman that checked us in (James I think) was such a sweetheart, he was so polite. We got to the room and the cleanliness could have definitely been better. The bedskirt had blotches of stains on it and...More
Hi RarePoster17, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the services provided by our check in staff. However, I was concerned to see that you were not impressed...More
Marcus welcomed us really late at night and was super helpful. We had been traveling all day and Marcus was nice enough to give us an upgrade to a suite. The room was clean and well appointed and the breakfast A step above your typical...More
The refrigerator & microwave in room were very nice. Rooms were comfortable. breakfast was good. The place was definitely very clean. Neutrogena toiletries. Pool was wierdly cloudy and hot tub bubbles didn't work on our second day. James was great as front-desk clerk. The afternoon...More
Hi Julie B, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your kind regards toward the hotel room's level of comfort and amenities including our location serving its purpose for your travel needs, it...More