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Holiday Inn Express Hotel & Suites Chicago Airport West

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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible6%
Travellers talk about
“super target”(11 reviews)
“panda express”(7 reviews)
“shuttle service”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Chicago Airport West
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Offers from Holiday Inn Express Hotel & Suites Chicago Airport West
Special Offer: Book Direct and Save
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Reviews (241)
There are newer reviews for Holiday Inn Express Hotel & Suites Chicago Airport West
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77
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16
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99
77
27
12
16
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All reviewssuper targetpanda expressshuttle serviceeisenhower expresswayfront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationnice breakfastthe hotel is cleangreat place to staybusiness tripblue line
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21 - 25 of 231 reviews
Reviewed 7 June 2017

Overall our stay was somewhat ok, The hotel location was not near the airport as was advertised but near some big stores and some good restaurants. Then the rooms conditions was much below expectations, the AC unit was not working, and the safe functioning properly,...More

Thank Faisal A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 23 June 2017

Hello Faisal A, Thank you so much for staying with us and taking the time to leave us your feedback. I am delighted to hear about your satisfactory stay at the hotel and appreciate your compliments regarding our excellent staff and good location. We are...More

Reviewed 4 June 2017

First, the airport shuttle was 30 minutes late and passed by even when flagged down. Then our reserved two-queen room was changed to a king room for 3 adults. They said they would send a rollaway bed. After waiting two hours and making two phone...More

1  Thank 4 Joyful Travel
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 18 June 2017

Hello 4 Joyful Travel, Thank you for staying with us and for sharing your experience. It is unfortunate that you were not able to fully enjoy your stay with us due to the room allocation, the breakfast and the level of service you received. I...More

Reviewed 27 May 2017

Stayed two nights on business mid May. Reception was friendly and the manager introduced herself to our party of 3 checking in. We got a great suggestion for a local steak restaurant from them as well. The onsite breakfast was convenient as was the coffee...More

Thank Jennifer L
Reviewed 23 May 2017 via mobile

Great Customer Service & Satisfaction from Mrs. Q will stay again. Enjoyed the pool & hot tub also good breakfast. Nice clean room comfortable beds, all the staff was very friendly. Close to expressway restaurants nearby walking distance.

1  Thank Vincent M
Reviewed 22 May 2017

very nice place to visit will definitely return back , met a young lady that goes by the name of Ms Q that works the front desk/ we arrived much earlier than expected and when I called ahead to let the hotel know we was...More

Thank kathy b
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Heated pool
Details
Price range
US$106 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (39)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Timothy M
18 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
11 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
26 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
Vote
Google Translation
Room Tips
"Request parking lot side"
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"Quiet, accomodating, clean, great location close to shopping and restaurants"
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"Ask for a nice room!"
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"Stay somewhere else!"
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