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BEST WESTERN PLUS Chicago Hillside

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BEST WESTERN PLUS Chicago Hillside
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375 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chicago Hillside
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Showing 342: English reviews
Grand Rapids, Minnesota
Reviewed 4 March 2016

Nice enough place to get some much needed rest. Very nice buffet breakfast in attached restaurant. Staff was pleasant and the rooms were clean and tidy. I would recommend this place for a family or for business.

Review collected in partnership with Best Western
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Helpful?
Thank rabbitlady2015
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We should sleep in the hotel, as we don't at home! We're glad you enjoyed your stay. Families should note that our location is at the gateway to Chicago's Loop and Grant Park and all the spring and summer festivals, not to mention Lake Michigan and world class museums. Come stay with us again!

Lavaca, Arkansas
Reviewed 29 February 2016

We were in town on business. The room was good and we had everything we needed. The second night we were there the power went out. This however was the fault of the 70 mile an hour wind and not the hotel. They did everything they could to help. It came back on in about 5 hours so we were...

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Helpful?
Thank Jane Z
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Yes, that wind was just short of being a tornado. Thanks for being such a good sport about it. We're glad you enjoyed your stay. We look forward to seeing you again.

Hillside, IL:, United States
Reviewed 25 February 2016

Not my most favorite travel location but the price is right for what this location offers, including an excellent breakfast buffet. Other options nearby are far more pricey and really don't offer much more. I'd love to see the old bedspreads get replaced - this would be a big image boost for this Hotel. Front desk and restaurant staff are...

Review collected in partnership with Best Western
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Helpful?
Thank Ken K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We have shared your suggestions with management. Old isn't necessarily bad, but old bedspreads . . . your point is taken. A lot of guests like our breakfast buffet as did you. Chicagoland is an expensive place to live and to visit. As you point out, our price is a great alternative to downtown hotels....

Hornell, New York
Reviewed 19 February 2016

The overall quality of the hotel was good and the rooms were adequate. The beds were excellent. The only downsided was that the refrigerator in the room was extremely noisy. I don't think the housekeeping staff are honest; I left behind items that I llater call for and was told they were not there. Anyone working the front desk should...

Review collected in partnership with Best Western
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Helpful?
Thank Elma C
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. This is the first time a guest has speculated that our house staff took some personal items. We shared your concern with management. In general, our guests rave about our staff. We apologize re the refrigerator. Please come again.

Reviewed 12 February 2016

Nothing spectacular just clean and quiet,very relaxing , fresh smelling pillows,carpet looked clean non smoking room was great didn't have to smell smoke,heat was great...overall will try again..great job staff.

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Helpful?
Thank mikepup65
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Fresh smelling pillows are our specialty (kidding). We shared your kind comments with our staff. A reminder to future guests: The hotel is a short el or car ride to one of the great cities of the world, not to mention our proximity to Loyola Medical Center, theaters and music venues. Come for the adventure,...

Hillside, IL:, United States
Reviewed 21 January 2016

Overall, a good value for the money. Breakfast buffet is excellent. Restaurant offerings are good. Desk personnel are nice but the bar staff is not very attentive or friendly which drags down the overall appreciation of this location. Rooms are generally clean but those old bedspreads? Gotta wonder about them! I take them off the bed immediately withy as little...

Review collected in partnership with Best Western
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Helpful?
Thank Ken K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Your assessment was fair. We're glad to hear about the services you enjoyed and have taken note of your other comments. We mostly hear positive feedback re the bar and staff; perhaps you caught them on a bad night--no consolation to you. We hope you'll give us another try.

lake city, fl, United States
Reviewed 17 January 2016

The room was very clean and nice., I had a problem with internet connection. Restaurant was Delicious!! The Best Western signature pizza was the most delicious I've ever had. Enjoy your stay in chicago, 30 minutes south of o'hare airport.

Review collected in partnership with Best Western
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Thank Sue M
Reviewed 9 January 2016 via mobile

Nothing fancy about the rooms but the restaurant is nice. The staff was very accommodating and cleaning staff did a great job. The hotel was easy to get in and out of with easy access to the highway. The workout room was not good. The treadmills were terrible. With every step the treadmill would stop and the weight equipment was...

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Helpful?
Thank Kyle B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We've gotten other complaints about the workout room, and we're working on that issue. We're glad you enjoyed your stay and would consider staying with us again. We look forward to it!

Bogotá, Colombia
Reviewed 7 January 2016

The hotel was perfect for our trip. The rooms and the bathrooms are very clean. The beds are comfortable. The area is safe. The customer service was awesome, the staff was very kind. It has free parking (unlike most hotels in Chicago) and you can find a lot of empty spots. The wi-fi is free and works perfect. The breakfast...

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Helpful?
Thank OmAnCiGa
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you 100% for writing your review. We have passed on your kind comments to our staff and management. You got to Chicago in 20 minutes, but try it in morning rush hour. Our shuttle does take guests to the local el stop, from where anywhere in the city may be accessed. We look forward to serving you again .

florida, United States
Reviewed 5 January 2016

great staff, great restaurant and lounge. internet easily accessibly. fitness room. outdoor pool for the summer months offers a variety of rooms. including smoking. my only negative is there needs to be more snack machines.

Review collected in partnership with Best Western
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Helpful?
Thank Janine P
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You are the first guest in our memory to ask for more snack machines! (If only you had requested specific snacks.) We passed on that comment to management. We're glad you enjoyed your stay. Please come stay with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: RM348 - RM686 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
 of 5 bubbles mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
 of 5 bubbles xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
 of 5 bubbles 146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
 of 5 bubbles sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
 of 5 bubbles JaneZ_13, 28 Feb 2016 | Read review
5 of 5