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Hilton Garden Inn Hoffman Estates

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Hilton Garden Inn Hoffman Estates
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651 Reviews from our TripAdvisor Community

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Showing 643: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

We want to recognize John who works in the restaurant at breakfast time. We stayed at the hotel for 4 days and ate breakfast every morning. John always greeted us with a smile. After the first morning he knew our drink orders and brought us our drinks before we even asked. He kept my wife's coffee refilled, which is always...

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Helpful?
Thank lvcoffee49
san jose
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

The staff made this visit wonderful. Maurice and Kevin at the front desk were helpful and delightful. Breakfast buffet was good, and servers always gave us coffee to go. The rooms had a mini fridge and micro wave. There were at least 3 electrical outlets at the bedside which was helpful for charging devices.

Review collected in partnership with Hilton Garden Inn
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Thank fishnerd
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Thank you for your kind remarks regarding your recent stay! We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back again!

North Fort Myers, FL
Reviewed 3 days ago NEW

Highly recommend Hilton Garden Inn in Hoffman Estates. Stayed there three nights on business. Can't say enough positive things about the staff: Beverly and Kevin at the front desk; Freddy and Pete with the shuttle; and the breakfast staff. I took a taxi from O'Hare so I did not have transportation while there. Absolutely no problem since they have complimentary...

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Thank WordyWormReading
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

WordyWormReading, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review. I will be sure to pass along your positive feedback to the team! Thanks for sharing that you were pleased with your clean and comfortable room accommodations...

Reviewed 4 days ago NEW

All the staff continuously offer friendly, efficient and professional assistance. John in the breakfast room is a HUGE standout. All the participants in my group notice and greatly appreciate his outstanding service.

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Helpful?
Thank Ken C
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Ken, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let John & the team know that their hard work and efforts did not go unnoticed. Thank you again for...

Reviewed 6 days ago NEW

Clean hotel, friendly staff, and very good , but expensive breakfast. Nice clean rooms, but nothing exceptional. Lobby is big and clean and comfortable. Definitely a nice hotel and lodging option. Would recommend staying here.

Review collected in partnership with Hilton Garden Inn
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Thank philipt164
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Thank you so much for reviewing your recent experience at the Hilton Garden Inn Hoffman Estates! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. We hope to see...

Reviewed 1 week ago via mobile

I was pleasantly surprised by the service received during our breakfast. John made us feel very welcomed and ensured we had a truly great experience. French toasts cooked to order were delicious. The hotel is very nice and rooms confortable and clean. Recommended! :)

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Thank JennZap
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

JennZap, Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. We take great pride in our hotel service, and I will be sure to share your review with John and the rest of the team. Please come visit us again!

Austin, United States
Reviewed 1 week ago

Staff and Hotel facilities were professional and friendly. The location was perfect for our activities planned in our Chicago trip. It was easy to arrive to from the airport and the quality of the breakfasts were good and consistent.

Review collected in partnership with Hilton Garden Inn
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Thank fernandolopezv
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Hello fernandolopezv, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we look forward to your return.

Reviewed 1 week ago

Hector and Traci at the bar always provide great service! They are very attentive with great personalities. The drinks were made well and quickly. I stay at this location several times per year while on business with always great service from Traci and Hector.

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Thank Paul B
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Paul, Thank you for the great review of our hotel! It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them. We appreciate your business and look forward to...

neptune, United States
Reviewed 1 week ago

Kevin at the front desk was totally awesome. He made me feel very welcomed as a Hilton Honors member. He is friendly, courteous and so helpful recommending several awesome restaurants. I would never have found these great restaurants. Kevin was so nice and made my visit even better than expected.

Review collected in partnership with Hilton Garden Inn
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Thank 347suzier
General M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

347suzier, Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here, and I appreciate you taking the time to thank Kevin for the level of service he provided you. I'm so glad to read you enjoyed your stay with us and welcome you back soon!

Mosinee, Wisconsin
Reviewed 1 week ago

We went there to attend a family wedding. The wedding party had reserved rooms at a discounted price, but we were able to get a cheaper price by going on line. Even though we us used the wedding party's name when registering, we were not give the free coupons for the morning breakfast, because we did not use the parties...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Hoffman Estates

Address: 2425 Barrington Rd, Hoffman Estates, IL 60192-2065
Region: United States > Illinois > Hoffman Estates
Price Range: RM421 - RM686 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hoffman Estates staff and other travellers.
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Crystal Lake, Illinois
Boca Raton, Florida
4 months ago

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Questions? Get answers from Hilton Garden Inn Hoffman Estates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The noise levels in the hallway are loud late at night, especially on the lobby level. Rooms on the upper levels are quieter.”
 of 5 bubbles O9266BUkenc, 22 Mar 2017 | Read review
“Upper level is better”
 of 5 bubbles ShettyK, 4 Mar 2017 | Read review
“I don't recommend the king-size beds - they are Sleep Number, and I do not find them comfortable, no matter how they are adjusted.”
 of 5 bubbles eplankell, 23 Feb 2017 | Read review
“I was on the 7th floor and had no noise issues at all.”
 of 5 bubbles lesliewhitesel, 21 Feb 2017 | Read review
“Great Ambiance”
 of 5 bubbles cd1853, 5 Jan 2017 | Read review
5 of 5