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Hyatt Place Chicago/Hoffman Estates

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Hyatt Place Chicago\/Hoffman Estates
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257 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Chicago/Hoffman Estates
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Showing 250: English reviews
Toronto, Canada
Reviewed 2 weeks ago

It was really good to stay at Hyatt Hoffman. This Hotel was close to our event and at a very good location close to highway and all amenities. Breakfast is also good and fresh. There could be more hot food choices though. I am overall very satisfied with the service.

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Helpful?
Thank Sadaf A
Montreal, Canada
Reviewed 2 weeks ago

They keep asking for feedback, and I provide it, but then they ignore it. Their internet is not business friendly, dying at midnight every day. I brought this up on every survey for 6 months, but nothing has been done. I cannot work there into the late evenings. Their Points program has recently changed for the worse. I've stayed their...

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Thank Paul R
Reviewed 3 weeks ago

Poor hotel is very old!, it needs serious modern upgrade. The staff did the very best under normal circumstances, Hyatt must invest in upgrading this place immediately. I'm very disappointed. Location is perfect, but this place displays corporate greed by neglecting long over due upgrade. Can you imagine the room that I stayed had very old alarm clock!

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Thank Olu O
HOFFMAN ESTATES, United States
Reviewed 3 weeks ago

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Thank 278rajivk
Northville, Michigan
Reviewed 3 weeks ago via mobile

We stayed here 1 night with a bus load of teens on a filed trip into Chicago. They did a great job! Had all 30 rooms ready upon arrival. The place was very clean, spacious & quiet. The hot breakfast was fine. They knew they would be busy with us there, so they opened a couple of meeting rooms with...

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Thank Andrea F
aurora, United States
Reviewed 3 weeks ago

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Thank 243kelseya
Monique C, General Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

New York City, New York
Reviewed 4 weeks ago

If you are in Hoffman Estates, this is the best hotel. Why are you in Hoffman Estates you should probably be wondering, but that another question for another time nonetheless... Big rooms and everything was fine.

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Thank Mark B
Monique C, General Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Hello Mark! Thank you for the compliment. We sincerely do our best to care for our guests. We hope to see you again in the near future.

Reviewed 4 weeks ago

This hotel is not a family friendly hotel. Starting from the parking lot almost ever car had people smoking weed in it . Lobby and hallway was clean but smelled like weed . Dazed out teenagers and adults walking the hallway being loud and stinking up the place . I didn't felt comfortable nor was I feeling safe with y...

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Thank Ibrar H
Monique C, General Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Hello Ibar, I would first like to start off with an apology as the description above is not the type of experience we strive to provide. I will say this unfortunately was one of our "weaker" weekends and do to the amount of events happening with the hotel, there were definitely some oversights which should not have occurred and we...

Dallas, Texas
Reviewed 4 weeks ago

Had a very pleasant stay at the Hyatt Place in Hoffman Estates. Staff were friendly and professional. No complaints it was a great stay. I was a little worried after some of the other TA reviews but that was not my experience.

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Thank L8499AFdanw
Monique C, General Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Hello, Thank you for taking the time to let us know how we are doing. I am glad you enjoyed your stay. It is a little disappointing to hear the hesitance as a result of the other reviews. While we do our best there is always room for improvement, please know we are working to improve as quickly and efficiently...

Plano, Illinois
Reviewed 18 March 2017

We enjoyed our last minute reservation choice, to stay at this location, thoroughly. The room had a nice and functional, comfortable feel. We also appreciated the 12:00 check-out time, as our stay coincided with our attendance of a wedding.

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Thank E5267RNjeremyl
Monique C, General Manager at Hyatt Place Chicago/Hoffman Estates, responded to this review

Hello Jeremy, I am so glade you decided to stay with us here at the Hyatt Place Hoffman Estates. We do our best to care for each and every guest at our best. I hope you decide to come and stay with us again some time in the near future.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hyatt Place Chicago/Hoffman Estates

Address: 2750 Greenspoint Pkwy, Hoffman Estates, IL 60169-7206 (Formerly AmeriSuites Chicago Hoffman Estates)
Region: United States > Illinois > Hoffman Estates
Price Range: RM414 - RM630 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Chicago/Hoffman Estates 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Expedia, Orbitz, Priceline, Travelocity, Hyatt Hotels Corporation, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hyatt Place Chicago/Hoffman Estates reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Hoffman Estates Hotel Hoffman Estates
Hyatt Hoffman Estates
Hotel Style:
#3 Family Hotel in Hoffman Estates
#4 Business Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Chicago/Hoffman Estates staff and other travellers.
3 questions
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Gurgaob
2 months ago
over a year ago

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Questions? Get answers from Hyatt Place Chicago/Hoffman Estates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't book one here”
  • molding shower tracks, wet floor from ceiling
  • leaking ceiling
RippTrish, 15 Apr 2017 | Read review
“go higher on floors if possible”
Stevieggp, 25 Oct 2016 | Read review
“Nothing to suggest.”
rkpuri, 10 Oct 2016 | Read review
“Only one ice machine. Ask for room on that floor to avoid many trips.”
tbo41fan, 18 Jun 2016 | Read review
“Pick a room on a high floor and on the south side of the hotel for a nice view of the forest preserve”
dottieanne1013, 25 Apr 2016 | Read review
5 of 5