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Eaglewood Resort & Spa

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Eaglewood Resort & Spa
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577 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Pocasset, Massachusetts
Reviewed 19 February 2015

I joined Trip Advisor strictly so I could write this review. The hotel was nice. The staff was friendly and efficient. They even have a bowling alley to keep you occupied in case you're stranded there for two days due to weather, like I was. So I went to the bar for a Dewars (scotch) one the rocks. It came...

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Helpful?
3Thank Rick H
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at our bar. We appreciate your insight and would like to apologize for any inconveniences you experienced. It is regrettable to learn that you left our property not totally happy with your stay and we hope you will someday allow us another chance to win you over during a...

Arlington Heights, Illinois
Reviewed 17 February 2015

Once again Eaglewood provided a wonderful experience. Went for the Valentines weekend, great friendly staff, great view from the room, great bartender Eddie makes the best cocktails, love the steam room and the spa was just an added benfit. Was just flatout impressed with everything. If you get a chance, just a great, relaxing place to stay....make sure you visit...

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Helpful?
1Thank Martin S
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are honored that you chose to spend your Valentine's Day weekend with us and we are thrilled that you were so impressed with everything our resort has to offer! We truly appreciate your kind words and loyalty to Eaglewood Resort & Spa. We will certainly let our bartender know just how much you enjoyed his service. Please think of...

Houston, United States
Reviewed 17 February 2015

Visited hotel for a conference last week an unfortunately fell ill day 1. The staff took great care when delivering ginger ale and crackers, collecting ice, and arranging last minute transportation for me to return home. Their kindness and professionalism won't be forgotten. The picture is from my room (458).

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Helpful?
Thank Lisa E
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Although we deeply regret that you weren't feeling well during your visit with us, we are glad that you felt so well taken care of by our staff members. Thank you for sharing the great customer service that you received while staying with us at Eaglewood Resort & Spa. We will certainly pass your kind words along to our staff!

Splendora, Texas
Reviewed 17 February 2015

Although I was there for business and did not have the oppertunity to utilize all the amenities I did look around and check them out. During my 2 night stay there I met and observed an AWESOME and attentive service TEAM. Every single individual that worked there from the Lady at the recption desk to the floor cleaners had on...

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Helpful?
Thank Michael C
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are flattered by your compliments! We are truly grateful that you've taken the time to share your positive comments, as our team will be happy to know that they helped make your stay so memorable. We are very proud of our staff and the exceptional service they provide and we hope you'll choose to visit Eaglewood Resort & Spa...

Santo Domingo, Dominican Republic
Reviewed 14 February 2015 via mobile

I was very impressed with this hotel. It was beautiful. I went there for United Cargo's Worldwide Cargo Meeting 2015. All the crew was very helpful and nice all the time, have to mention especially Jimmy, really good fella. Unfortunately, my flight got delayed and I was late, I arrived after the scheduled breakfast, but the crew was so nice...

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Helpful?
Thank Rendell87
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for the kind compliments you've shared for Jimmy and our team, as we are delighted we could assist in making your stay so enjoyable! Your wonderful review will be shared with our staff so they know that they made such a positive impact on your stay. The next time you are in our area, we hope you'll return...

Reviewed 8 February 2015

When looking for a romantic weekend getaway from home I have to say Eaglewood Resort & Spa was not our first choice! When we arrived I was very impressed by everything! Great service! I loved our room & the staff was so very helpful! Dinner was excellent! Victor .C was our waiter & he was absolutely wonderful! It has been...

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Helpful?
3Thank Veeortiz
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Learning that your recent stay has inspired a return visit is like music to our ears! Thank you for spending your romantic weekend getaway with us at Eaglewood Resort & Spa. We are delighted that we were able to pleasantly surprise you with everything our resort has to offer including our on-site dining and exceptional customer service. I will be...

Reviewed 3 February 2015 via mobile

Have visited Eaglewood over the past few years with friends always enjoying the spa and staying overnight. We gifted our 4 kids with massages and we all stayed overnight. Snow storm hit so we stayed in for dinner. Had so much fun meeting up after massages in hottub and at the bar all in the same building. Then went back...

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Helpful?
Thank Dawn H
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for reaching out and sharing your experience with us, as we always appreciate to know if we are meeting or exceeding our guests' expectations. It seems like you truly made the most out of your stay and were able to take advantage of the many services and amenities that we have available at our resort. We feel honored...

Illinois
Reviewed 2 February 2015

I had my 41st Carnival Birthday Celebration in the Penthouse Suite. The front desk staff were so inviting and friendly. Whatever we needed they responded immediately. The rooms were clean and very inviting. All of my guests stated that they would definitely be back. This was a great experience!

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Helpful?
Thank Iris L
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Many thanks for your review and for the wonderful compliments that you've shared for our staff members. We are grateful that you chose to celebrate your birthday with us at Eaglewood Resort & Spa and we are pleased to learn that we have exceeded you and your guests' expectations. It would be a pleasure to welcome you back again.

Chicago, Illinois
Reviewed 27 January 2015

The location is a clean and inviting property. The gathering that my company provides at this venue is always good food and drink along with entertainment from the hotel lobby bar to the bar downstairs of the location and the spa. Room with king size bed comfortable and many pillows. If just visiting the area I would recommend the Eaglewood...

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Helpful?
Thank BeachFoodie_12
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We loved having your group here and we appreciate that you’ve taken the time to share your positive experience with us. It's always rewarding to learn that we have succeeded in providing our guests with great service and comfortable accommodations. No matter the occasion, we hope to have the privilege of welcoming you back to Eaglewood Resort & Spa.

Chicago, IL
Reviewed 20 January 2015

A girlfriend of mine and I decided to take a spa weekend to "get away" from the nasty Chicago winter. She'd been to Eaglewood Resort once prior, so I wanted to check it out. We found a deal on their website for a "Lover's Getaway" package, which included the room, free breakfast for each of us, a basket of champagne,...

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Helpful?
1Thank ChicBurbs
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are very happy to learn that your entire experience at Eaglewood Resort & Spa was so enjoyable. Thank you for the level of detail that you've provided for our future guests. We are delighted that you enjoyed everything our Retreat to Romance hotel deal has to offer, especially our spa services. It seems like you really made the most...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and wellness spa. Newly renovations spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 

Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Rd, Itasca, IL 60143-2499
Region: United States > Illinois > DuPage County > Itasca
Price Range: RM735 - RM1,100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
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Also Known As:
Eaglewood Resort And Spa Chicago
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il
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Questions & Answers

Here's what travellers have asked, with answers from Eaglewood Resort & Spa staff and other travellers.
6 questions
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Questions? Get answers from Eaglewood Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend asking for a high floor, golf view room because they'll give you a ground floor parking lot room despite your upgrade otherwise.”
634tanyaa, 5 Apr 2017 | Read review
“A room with a golf view is a must, high floor, not by the elevator”
MsTracy1, 28 Mar 2017 | Read review
“If you can't do a lot of walking ask to be located close to the lobby...the north and south tower are a distance from the lobby.”
SophiaRose13, 4 Jan 2017 | Read review
“This was my first time here, so I can't compare rooms, but everyone from my conference was pleased with their accommodations.”
lksjones, 2 Nov 2016 | Read review
“You'll do a lot of walking no matter which room you're in - esp. rooms in the North Tower”
DuffyB174, 20 Sep 2016 | Read review
5 of 5