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The Westin Chicago Northwest

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Traveller (127)
Room & Suite (64)
Dining (14)
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Overview
  • Excellent28%
  • Very good34%
  • Average22%
  • Poor9%
  • Terrible7%
Travellers talk about
“corner suite”(10 reviews)
“heavenly bed”(12 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago Northwest
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (568)
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548 results
Traveller rating
153
168
126
56
45
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Time of year
LanguageEnglish
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153
168
126
56
45
Show reviews that mention
All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionlobby barbar foodgift shopstarbucks coffeemini fridgebusiness tripthis past weekendo'hare airportwoodfield mallchicagospgconference
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1 - 5 of 548 reviews
Reviewed 3 days ago

We were beat after a day of driving upon arrival. It was so nice to remember that Westin smell. Ahhh. It smells comfortable. We were beat so just ate in a lobby restaurant, which was excellent. Good venue, great service, excellent food as well. The...More

Thank jwredlabel
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded today

Thank you for your five stars! Your comments will be celebrated with the staff! Be Well!

Hotel's Favourite
Reviewed 5 March 2018

I attended the Midwest Rotary President-Elect Training (PETS), March 2-4, 2018 held at the Westin Hotel Northwest. I was very impressed with the hotel staff and accommodations. All staff members were well informed, friendly and very efficient. The room was spacious, very clean, modern and...More

Thank Janet K
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 6 March 2018

Thank you for your five star review! We are glad you enjoyed your convention and look forward to welcoming you back in 2019!

Reviewed 5 days ago via mobile

The acoustic in the hotel is horrible. The bar is open late and little is done to manage the drunken conventioneers shouting at their top of lungs at midnight. First and only time staying at this run down location.More

Thank Ian A
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded today

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 3 weeks ago via mobile

So the rooms are large and clean, fitness room well stocked and largish. 2 free bottles of water per day, so all good... But the design of the hotel is like a big brown box so the sound from the bar area funnels up the...More

1  Thank sonicrich
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 weeks ago

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 12 April 2018 via mobile

I travel over 150 days per year, and this is my favorite SPG property. Great restaurant on site (Seared) and the staff is amazing. So many people go above and beyond! Special call-out to Anne at the front desk!

Thank George K
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 3 weeks ago

Thank you for your five star review! Your comments will be celebrated with staff. We look forward to welcoming you back!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$98 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$98 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (127)
Room & Suite (64)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nineth S
15 May 2018|
AnswerShow all 2 answers
Response from Clinton S | Reviewed this property |
yes, lots of it out front
0
Votes
Nancy C
7 November 2016|
AnswerShow all 3 answers
Response from Katie B | Reviewed this property |
We took an Uber into the city! was about $20!
0
Votes
FresnoCouple2014
18 August 2016|
AnswerShow all 5 answers
Response from Rvanthof | Reviewed this property |
Your can easily take the train. A cab is probably 50 bucks
0
Votes
Room Tips
"Higher floors are quieter"
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"Nice views from all sides, quiet, comfortable and friendly hotel"
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"I stayed at high floor, which was nice view and quiet."
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"if you can get a city skyline view on a high floor, I recommend it1"
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