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Westin Chicago Northwest

Booking.comUS$134*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$134*
US$134*
US$134*
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Westin Chicago Northwest
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508 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Atlanta, Georgia
Reviewed yesterday NEWvia mobile

I want to take this time to express my sincerest appreciation for Ms. Anne on the front desk overnight team at Westin Chicago Northwest. Before even making my first trip out to Chicago from Atlanta, Ms. Anne put all my worries aside by helping me become familiar with the best ways to navigate the city, how its location in Itasca...

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Helpful?
Thank esmithiii
Fond du Lac, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

We were at the WESTIN CHICAGO NORTHWEST this past weekend because it was the host hotel for the pageant that she was a participant in. We LOVED our JUNIOR SUITE on the 10th floor. Tucked away and VERY QUIET even with all of the weddings going on. I just wish in our suite that there was less foyer and more...

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Helpful?
Thank 920susanp2015
About Hotel's Favourite Review
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! Your comments will be celebrated with the management and staff

Jonesboro, Louisiana
Reviewed 1 week ago NEW

The Trinity United Church of Christ in Chicago held their 2017 Women's Conference at this hotel. It was large enough to house 700 women very nicely. We liked the fact that we did not have to walk alot to get from one event to the other. The Staff was super friendly and helpful. We had extra guest from our overflow...

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Helpful?
Thank 889mariettag
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for sharing your feedback! Your comments will be celebrated with the staff!We enjoyed having your group with us and look forward to next year! Thank you

North Richland Hills, United States
Reviewed 1 week ago via mobile

Corporate Headquarters is across the street so I stay here quite a bit. I find the staff helpful, it is a bit noisy and you can hear all the activity downstairs from your room, but it has some wonderful features like the pond to walk around and the staff is always helpful

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Helpful?
Thank R1018ELcindyh
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your four star review! Guest feedback is important to us and we are our staff there for you! We look forward to seeing you again the next time you are in town!

Reviewed 1 week ago

booked a room and realized I booked the wrong date so called them to change but they tell me it is a non refundable room I booked! I am picking my son up at Ohare early in the morning since I have not seen him in a year as he is in the Air Force! Thanks Westin for trying to...

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Helpful?
Thank Angie F
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for sharing your comments regarding your recent stay. Guest feedback is important to us and your comments will be shared with our management staff for follow up. We do hope to have the opportunity to welcome you back for a future visit. Thank you

Detroit
Reviewed 1 week ago via mobile

My daughter had her reception at the Westin. Friends and family all over the US came for the reception. Amanda co ordinated the reception and did a great job for my daughter. Check In was fine for most but there was times when only one host was at the check In desk. Wedding room prices were very good. Hotel close...

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Helpful?
Thank HaggisDetroit
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your feedback! A wedding is one of the most important days in ones lifetime and we are thrilled Amanda assisted to make yours a special one. We wish you much love in the future and hope to see again for a one year anniversary celebration!

West Lafayette, Indiana
Reviewed 1 week ago

I have always had a good experience at Westin hotels. So I choose to take my mother to the Westin iin Itasca for a Mother's Day weekend of shopping. The hotel was clean and nicely appointed. My only complaint would be that the ice machine on our floor was broken. It was also extremely inconvenient to get outside to walk...

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Helpful?
Thank boilerbetty
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your four star review. Guest feedback is important to you and we appreciate yours! We hope to welcome you back soon!

Georgetown, Kentucky
Reviewed 2 weeks ago via mobile

Clean fancy hotel. We got a great deal because this hotel was a "hot deal" on Hotwire. You have to pay a nightly rate for wifi (not happy about that). They are pet friendly. Their Mother's Day brunch was way over priced.

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Helpful?
Thank bankerbrit
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We are glad your stay was an enjoyable one and we hope to welcome you back soon!

Lansing, Illinois
Reviewed 3 weeks ago

Kind of expected more of this hotel. Quite loud, rooms are okay except for the draftiness and some rain coming in from the outside into the room. The food in the restaurants is hit or miss. Lots of parking and it is free. The property was very clean.

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Helpful?
Thank unknowndiner
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Guest feedback is important to us and we appreciate yours. We have shared your comments regarding the restaurants with the culinary team and we hope we have the opportunity to welcome you back.

Reviewed 4 weeks ago via mobile

Westin has always been my favorite hotel to stay at in the Chicago suburb area, they recently have renovated and it is even more beautiful now. It is so high end looking, I did not want to go home. Everyone that works there is always so friendly and accommodating. Pool, hot tub and gym area is gorgeous, and rooms are...

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Helpful?
Thank Brandi P
GM-Itasca, General Manager at Westin Chicago Northwest, responded to this review

Thank you for your five star review! We are glad you are enjoying our newly renovated hotel. We look forward to welcoming you back soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Region: United States > Illinois > DuPage County > Itasca
Price Range: RM423 - RM1,119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Chicago Northwest staff and other travellers.
3 questions
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Fresno, California
9 months ago
Redlands, California
10 months ago

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Questions? Get answers from Westin Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are on the Lake Hamilton side of the building.”
889mariettag, 23 May 2017 | Read review
“High floor - away from elevator - away from couches on each floor”
JTMartinMN, 30 Apr 2017 | Read review
“get a corner suite facing the lake if you can”
905LisaF, 15 Apr 2017 | Read review
“We loved our Junior Suite on the 10th floor!!! Very Quiet and tucked away!!!”
920susanp2015, 10 Apr 2017 | Read review
“This hotel is located in an Industrial district but is convenient to many areas, including the airport.”
  • King Room
G8722KRangelas, 5 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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