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Comfort Inn

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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Morris
Reviewed 21 October 2016 via mobile

Room is worn down. It has a very unpleasant smell of smoke covered by a strong, bad perfume. I stayed here for points on my Choice card, but desk clerk refused because of corporate rate. Holiday Inn, as well as most other Comfort Inns honor my card, but then again, they are cleaner and better kept up. This will be...

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Thank David A
Warren, Arkansas
Reviewed 2 September 2016

first of all id like to say when u work front desk at evenings & i called to tell them we were arriving @3 am you MUST tell your next shift! night auditor put us in as a no show! almost didnt let us stay but then understood & gave us a 2pm check out....... the room was amazingly updated,clean,fresh...

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Thank Janell-GM
Hampton, Virginia
Reviewed 11 August 2016

I came here using points and while I got an upgrade, there was nothing else. The upgrade, OTOH, was substantial with a jacuzzi tub which worked just fine. While not what I would call a suite, despite the name on the door, it did have a kitchen sink and work space as well as the jacuzzi and more than adequate...

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Thank GrandpaGene
Reviewed 2 August 2016

Nice double queen room. Front desk staff very helpful and friendly in his own way, but overworked. Room had some recent updates. Breakfast was fine, eggs were overcooked and rubbery (typical comfort inn experience), biscuits and gravy were mediocre. Staff remade waffle mix after I mentioned it didn't cook right, very grateful for their consideration. Enjoy Choice Hotels' summer bonus...

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Thank John K
Smithville, Missouri
Reviewed 3 June 2016

My wife and I have stayed here before as it's a good stopping point when traveling. The room was clean. The spout on the tub/shower was broken, no soap in the bathroom, and no coffee pot in the room. Breakfast was okay but nothing to rave about. We'll likely stay here again in the future due to location and a...

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1Thank Ken S
Peoria, IL
Reviewed 30 May 2016 via mobile

My family of 5 stayed here over the past weekend for a local baseball tournament. We were assigned this hotel by the tournament company, so not a lot of choice. We have avoided staying at Comfort Inn hotels over the past few years as many are in need of renovation and this one is no different. Prices were inflated for...

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1Thank luvof3
Effingham, IL
Reviewed 10 May 2016

My first opinion was this is an older hotel that has been updated, but lacks good help because the general feeling is "dirty". The young guy working the desk had zero customer service skills. His appearance and demeanor was more fitting of someone you would find working the midnight shift at a gas station. Walking up the stairs to my...

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1Thank Terry H
Marion, Iowa
Reviewed 21 April 2016 via mobile

This place is a dump. Dont let any other reviews fool you. There were probably 4 broken doors that i saw. One of the rooms had a hole in the ceiling. We had a travel baseball team stay there last weekend and nobody was happy so the sample size is large. They obviously don't take care of general maintenance issues....

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Thank Mpkennedy1971
Paris, Illinois
Reviewed 6 April 2016

I don't feel I am a very picky person but this was one of the worst hotel experiences I have encountered in all my 63 years of traveling. The room was clean and newly renovated. The room had a sign that said if you smoked in the room there was $150 fine. When we returned to the room in the...

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Thank Alice P
Reviewed 1 April 2016 via mobile

Place was nice and clean. Rooms were spacious except bathroom was very small. Pool was very cold and they had multiple space heaters plugged and sitting in the same spot to keep the room warm. Only reason we stayed here was the pool so we were disappointed.

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Thank Craig H

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 200 Comfort Dr, Jacksonville, IL 62650-9305
Region: United States > Illinois > Jacksonville
Price Range: RM342 - RM453 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Jacksonville
Jacksonville Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Questions? Get answers from Comfort Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any since an elevator is accessible”
 of 5 bubbles Janell-GM, 1 Sep 2016 | Read review
“the jacuzzi suites are great! (but I got an upgrade - not sure what the normal price is!)”
 of 5 bubbles GrandpaGene, 10 Aug 2016 | Read review
“Ice machine near elevator on first floor. Recommend going down hall for quieter rooms.”
 of 5 bubbles N1214KRjohnk, 2 Aug 2016 | Read review
“They have an elevator, so accessibility works on all floors.”
 of 5 bubbles 52scotte, 19 Mar 2016 | Read review
“Book with confidence; the check in service in this hotel is excellent.”
 of 5 bubbles vintrest, 22 Sep 2015 | Read review
5 of 5
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