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TownePlace Suites Joliet South

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#3 of 22 Hotels in Joliet
Certificate of Excellence
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TownePlace Suites Joliet South
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251 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Reviewed 28 December 2016 via mobile

We checked in to the Towne place suites around November 28th. We are in the area for work. From day one being here "ALL" the staff is EXCELLENT . This is the first hotel on the road which actually cares about the visitors. They will do whatever to make you feel like you're at home. Housekeeping is Great, maintenance is...

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Helpful?
Thank Vkitch3
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Vkitch3, Wow, thanks for such a great review. We certainly appreciate not only your business but also your kind words. You are correct, we all love what we do and it is wonderful to hear that this message is conveyed to our guests by our actions. Your review will be shared with everyone on our staff...it will make their...

A TripAdvisor Member
1 review
Reviewed 28 December 2016 via mobile

Kids had a fantastic time swimming. Little disappointed that the Hot tub was down for maintenance. Cherrell is the best! She makes you feel so welcome and helps with anything she can! Will come back!!

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Thank A TripAdvisor Member
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Thank you for your great review. I'm happy to hear that you enjoyed your stay with us and that you and your kids were able to have fun in our pool. Also glad to hear that Cherrell made your stay ~ I have to agree, she is amazing. We look forward to seeing you again next time. Until then, hope...

Reviewed 7 December 2016

I've been travelling to Joliet weekly for over 2-1/2 years now, and after my first month of staying elsewhere, I tried TownePlace Suites out and haven't gone anywhere else. I book my visits 2 months in advance to ensure I have a room available to stay in. The front desk staff is very friendly, always going out of their way...

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Helpful?
Thank Joshua S
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Hi Josh, Wow, thanks so much for sharing such a great review! All of us at the TownePlace Suites are so happy to have you as part of our TownePlace Family! It's great to hear that you feel like we are your "home away from home". Its hard to believe that we have had the pleasure of you being part...

A TripAdvisor Member
Level Contributor
10 reviews
8 hotel reviews
1 helpful vote
Reviewed 6 December 2016 via mobile

The front desk staff was very friendly when making the reservation on the phone and in person. They welcomed our 2 big dogs with open arms and for a small extra charge. Lobby and rooms very clean and the in room kitchenette was nice for traveling. Thanks for making our cross country move a little more enjoyable!

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Helpful?
Thank A TripAdvisor Member
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Thank you so much for your kind review of our hotel. We always love hearing from our guests. I'm so glad that we could make your entire family ~ two legged and four legged :) comfortable on your cross country move. I tend to agree...having the extra space in your room, along with not having to find separate accommodations for...

Reviewed 2 December 2016

We stayed here over the Thanksgiving holiday, along with our dog. I can honestly say that the entire staff, from the front desk to the maids, were the most friendly hotel staff I've ever encountered. Very welcoming and helpful. In addition, the rooms were immaculate- I've paid a lot more money for a lot less cleanliness elsewhere. Having all the...

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Thank Michael B
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Michael B, All of us at the TownePlace appreciate your kind words. So glad that we were able to have you all, ( and your dog :) as our guests. We love it when we get to host the entire family!!! Glad to hear that you enjoyed your stay with us and appreciated our high cleanliness standards. Being a...

Chicago
Reviewed 2 December 2016 via mobile

This hotel by far is the only place I choose to stay when I looking for a hotel in the area! The first class service and genuine care and concern the staff gives every single guest is ONE OF A KIND. The cleanliness of rooms and facility is impeccable. The warm cookies and fresh fruit offered are a great touch...

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Helpful?
Thank tkollint
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear tkollint, Thank you so much for your wonderful review. We love hearing that we will be your only place to stay when traveling to Joliet :) Our teammates try very hard to make sure that each of our guests feels welcomed and cared for...thanks so much for appreciating their efforts and sharing your experience with others. We look forward...

San Jose, California
Reviewed 29 November 2016

It was new fresh and clean. Our suite had a big comfortable bed, good bathroom and kitchen with everything you could want for a few days stay. They even gave a good breakfast included in the rate each morning. We will definitely stay here again.

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Thank Rusby1
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Rusby1, All of us at the TownePlace Suites are happy to hear that you found your suite to be clean and comfortable. Our housekeeping staff works very hard to keep our rooms impeccably clean and its great to hear that you appreciate their efforts. I have to agree with you, having the additional space in your room, along with...

Phoenix, Arizona
Reviewed 28 November 2016 via mobile

I had to travel to the area last minute for a family members funeral. I had considered a less expensive property and after reading the reviews & checking out the photos, decided to stay at TownePlace Suites. I am so glad I did. From the moment I checked in, the staff made me feel like I was a special guest....

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Thank revdrbdtm
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear revdrbdtm, Thank you for sharing such kind words about your time at our hotel. We appreciate your thorough review. It saddens me to hear that the reason for your visit was due to the loss of a family member. During such a difficult time for you, I am happy that we were able to make your stay just as...

Greenville, South Carolina
Reviewed 12 October 2016 via mobile

Loved having a suite and it is nice that you can have a full size kitchen. Nice, comfortable room and beds. It was also nice and quiet. Staff is very nice and aims to please. Grills outside if you wish to cookout!

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Thank Sherri B
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear Sherri B, Thank you for sharing your feedback from your recent stay. We appreciate your comments. Glad to hear that you found your room to be quiet and comfortable. Also glad to hear that you were able to enjoy our outdoor barbeque area. With fall right around the corner, the barbeque and the fire pit are a couple of...

Reviewed 15 September 2016 via mobile

Great room, very nice staff!! Busy weekend for the hotel as they had guests from two different weddings staying, staff did a great job accommodating all guests. We were part of one of the two weddings and enjoyed our stay very much! Nice, clean, comfortable! We enjoyed our suite!!

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Helpful?
Thank USCG-Family1
Sales_Manager_0, Manager at TownePlace Suites Joliet South, responded to this review

Dear USCG-Family1, Thanks so much for your great review! All of us at the TownePlace are excited to hear that you and your family enjoyed our stay with us. We appreciate your nice words about our hotel and our staff. Your review will be shared amongst our teammates. It will make their day :) Thank you again for sharing ~...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about TownePlace Suites Joliet South

Address: 1515 Riverboat Center Dr, Joliet, IL 60431-9341 (Formerly TownePlace Suites Marriott Joliet)
Region: United States > Illinois > Joliet
Price Range: RM532 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Joliet South 2.5*
Number of rooms: 112
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Also Known As:
Towneplace Suites Marriott Joliet Hotel Joliet
Hotel Style:
#3 Business Hotel in Joliet
#3 Family Hotel in Joliet
#4 Romantic Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Joliet South staff and other travellers.
4 questions
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Santa Fe, New Mexico
over a year ago

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Questions? Get answers from TownePlace Suites Joliet South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Staff, clean, quiet comfortable hotel”
amyybeth801, 27 Apr 2017 | Read review
“One of the best places to stay”
115darlenec, 19 Mar 2017 | Read review
“rooms towards the highway can be noisy but not enough to bother you all the time.”
laidsilverado, 2 Mar 2017 | Read review
“We were by the stairs, which was great since we had a dog to let out often.”
wendyno17, 2 Mar 2017 | Read review
“I got a handicapped room, but it was awesome. Lots of room to move around. The other rooms are great as well.”
JLibby8511, 17 Feb 2017 | Read review
5 of 5