We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Fairfield Inn Joliet South

Expedia.comUS$125*
View Deal
#9 of 23 Hotels in Joliet
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Fairfield Inn Joliet South
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

105 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 105: English reviews
Start your review of Fairfield Inn Joliet South
 Click to rate
Reviewed 5 days ago NEW

Our most recent experience on Friday, May 12, 2017, at the Fairfield Inn and Suites, Old Station Road in Joliet, Illinois was substandard. We elect to stay at Marriott properties because we have always though we could rely on a quality experience, both in terms of accommodation and service. Our first hint that this property had been long neglected was...

 Report
Helpful?
Thank Stephen McQuide M
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Stephen, Thank you for taking the time to review the Fairfield Inn South Joliet. I appreciate all of your feedback. I would like to sincerely apologize for the issues you experienced. I am also very sorry that our current appearance was not what you had anticipated. As you have noticed we are in need of a renovation. We always strive to maintain...

Rock Hill, South Carolina
Reviewed 3 weeks ago via mobile

Although the service was good, my room was in disrepair. At just under $200/night it's not close to being worth the price when compared to the scores of other Marriott hotels I've stayed in. I would opt for the Hampton Inn next door which is newer. You can see the cracked bathroom tile with crusty grout in my attached pic.

 Report
Helpful?
Thank Aaron G
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Aaron G., Thank you for taking the time to share your experience at the Fairfield Inn South Joliet. I am glad to hear that the service was good. I would like to sincerely apologize that our property has not been renovated and we appreciate you mentioning this in your review. Your feedback is very important to us and I am truly sorry we did...

Reviewed 12 April 2017 via mobile

Even if the rate was half the price, not sure I would stay here again. I usually stay next door at the Town Suites by Marriott. Big mistake not spending the extra money this trip. They need to clean this place up!

 Report
Helpful?
Thank Bill04nj
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Bill04nj, I am so very sorry to hear that your experience at the Fairfield Inn South Joliet did not meet your expectations during your time with us. Our team works very hard to ensure that each of our guests get the greatest hotel experience possible during their stay. I am truly sorry we fell short of this. Thank you...

Iowa City, Iowa
Reviewed 30 March 2017

This was a nice property and was located in a perfect spot for my business needs. Easy access to I-80 and yet I didn't hear the Interstate from my room. Nice workout facility and pool. The breakfast was better than I expected with many cold and hot choices. Friendly staff and clean room. I would stay again when traveling in...

Review collected in partnership with this hotel
 Report
Helpful?
Thank jjeckman
Katrina T, Guest Service Represenative at Fairfield Inn Joliet South, responded to this review

Dear Jjeckman, Thank you so much for your kind words about our hotel. It is wonderful knowing that our hotel and staff made such an impression on you! We hope to have the opportunity to see you again the next time that you are in the area! Warm regards, Winter Fry

Saint Louis, Missouri
Reviewed 15 March 2017

I arrived at 09:30 pm, hotel parking lot was well lit, I like the fact at night the front entrance is locked and the front desk buzzes you in. (Safe place) hotel staff was friendly and helpful, lobby was very clean, complementary bottle of water at check in. My room was very clean, comfortable bed, nice thick towels, after a...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mpcutu
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Mpcutu, Thank you so much for a great review. It is wonderful to hear you enjoyed your stay here at the Joliet South Fairfield Inn. Safety and security is a top priority for all of our guests. We appreciate the fantastic feedback about our hotel and staff. We look forward to seeing you next time your travels bring you...

Troy
Reviewed 4 March 2017

Great customer service.!! Minimum characters make no sense if what you have to say can be typed in fewer characters. Don't try to force wordy reviews. What's the point? (Rhetorical question). A favorable review is whatever a person has to say, not wasted characters.

Review collected in partnership with this hotel
 Report
Helpful?
Thank James V
Katrina T, Front Desk Representative at Fairfield Inn Joliet South, responded to this review

Dear JV, Thank you for the wonderful comment about our customer service! From the time our guest check in, to the time our guest check out, it is our number one priority to ensure that they will have a stress free, comfortable stay. Thank you so much for taking the time to review our hotel. Sincerely, Winter

Coffeyville, Kansas
Reviewed 1 March 2017

I stay here often for business travel and have always found it to be a comfortable place to call home for a few days. The staff has always been friendly and accomodating in every way possible and I will stay here again in the future.

Review collected in partnership with this hotel
 Report
Helpful?
Thank williamfM8992RH
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello williamfm8992RH, Thank you for such a wonderful review about our hotel and staff. We are so happy to hear that we are your home away from home. We understand how hard being away from home can be and really try our hardest to make sure our guests are as comfortable and have a stress free experience. Thank you again...

Joliet, Illinois
Reviewed 18 February 2017

Hotel staff was very helpful and friendly. I used there office facilities to print a report. The staff helped and let me use anything from the front desk that I needed. Again always friendly and eager to help.

Review collected in partnership with this hotel
 Report
Helpful?
Thank dseidl
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear dseidl, Thank you so much for staying with us here at the Fairfield Inn South Joliet. We appreciate you taking the time to share your feedback on our hotel. It thrills us to hear you found our staff to be friendly and accommodating. It was our pleasure to have you and hope to see you again. Sincerely, Katrina

Crystal City, Missouri
Reviewed 2 February 2017

Staff is friendly, hotel is very nice. Would recommend to everyone. Loved the pool and hot rub. Wonderful breakfast and food throughout the day. Just overall a fantastic experience. Love staying staying there every time I am there.

Review collected in partnership with this hotel
 Report
Helpful?
Thank jeremy_dennis32
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Jeremy_Dennis32, Thank you for letting us and fellow travelers know about your fantastic experience at the Fairfield Inn South Joliet. We are happy to provide you with a great place to stay during your time away from home. We appreciate all of your kind feedback about our hotel and staff. Thank you so much for being a valued and...

Evanston, United States
Reviewed 27 January 2017

They have been remodeling which is nice and somewhat needed, only complaint is they need to redo the tile in the bathrooms, hot tub and pool seem nice and clean and nice that they have a breakfast in the morning, sometimes they have soup, ravioli's, chili and cheese also for dinner. The hotel is nicely located right off of I-80...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Chad S
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Chad S., Thank you for reviewing your experience at the Fairfield Inn South Joliet. We are excited about the updates that we have made and it is so good to hear that you like it! It’s good to know that you were able to take advantage of all of our great amenities during your time with us. We value...

34 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Room/Suite (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Joliet hotels
0.2 km away
Hampton Inn by Hilton Joliet I-80
0.2 km away
Comfort Inn
Comfort Inn
#11 of 23 in Joliet
58 reviews
0.1 km away
TownePlace Suites Joliet South
Show Prices
Show Prices
Show Prices
3.2 km away
Best Western Joliet Inn & Suites
9.5 km away
Hampton Inn by Hilton Joliet I-55
3.2 km away
Wingate by Wyndham Joliet
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Fairfield Inn Joliet South

Address: 1501 Riverboat Center Dr, Joliet, IL 60431-9341
Region: United States > Illinois > Joliet
Price Range: RM534 - RM857 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Joliet South 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotwire, Hotels.com, Marriott, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Fairfield Inn Joliet South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Joliet South Hotel Joliet
Fairfield Joliet
Joliet Fairfield Inn
Hotel Style:
#8 Business Hotel in Joliet
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Joliet South staff and other travellers.
2 questions
Ask a question
Winthrop Harbor, Illinois
over a year ago

See all questions (2)

Questions? Get answers from Fairfield Inn Joliet South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
724jamesv724, 3 Mar 2017 | Read review
“They have been remodeling which is nice, would be better if they would redo the tile in the bathrooms. But very comfortable.”
chads665, 26 Jan 2017 | Read review
“Find a different hotel dirty dirty dirty.”
edwardovera, 29 Jul 2016 | Read review
“third floor rooms very quiet”
681dr, 28 Jun 2016 | Read review
“Request a room opposite of the expressway.”
TravellingORF, 26 May 2016 | Read review
5 of 5
Expedia.com
US$125* /night
View Deal
HotelQuicklyUS$169
Fairfield InnUS$125
Orbitz.comUS$125
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates