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All reviewsroom was cleanmarriott chaincross country tripfront deskhot tub and poolcracker barrelbiscuits and gravymake your own wafflesrecent stayeasy accessice machinegreat place to stayhotel is locatedyogurtymcapillowsmaids
Love staying here. The breakfast is a good perk. The rooms are clean. The staff is friendly, especially Hannah, Amber, Ashley, Katy and Julie. Love having the internet and cable available also. Thank-youMore
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Response from Katrina T, Manager at Fairfield Inn Joliet SouthResponded 20 July 2017
Thank you so much for such a wonderful review! I am so happy to hear that your experience with us was above and beyond your expectations. I look forward to sharing your feedback with our team. Thank you for being a loyal guest...More
I booked this room for my family while we were traveling. In hindsight I should have called the manager to the room to show them the "lotion" on the bed skirt (please God tell me that is what it was), the mushy mattresses that felt...More
Dropped in due to location to a business meeting. The parking arrangement was bad - one way in/out - which caused some congestion. Understanding this property likely serves industrial workers a good bit, place was kind of banged up. The staff was great, friendly, and...More
1 Thank Mathum M
Response from Katrina T, Manager at Fairfield Inn Joliet SouthResponded 28 May 2017
Thank you for your review on the Fairfield Inn South Joliet. I would like to start by sincerely apologizing for the issues you faced during your stay with us. This is not at all the type of experience we want for our guests....More
Our most recent experience on Friday, May 12, 2017, at the Fairfield Inn and Suites, Old Station Road in Joliet, Illinois was substandard. We elect to stay at Marriott properties because we have always though we could rely on a quality experience, both in terms...More
Thank Stephen McQuide M
Response from Katrina T, Manager at Fairfield Inn Joliet SouthResponded 22 May 2017
Thank you for taking the time to review the Fairfield Inn South Joliet. I appreciate all of your feedback. I would like to sincerely apologize for the issues you experienced. I am also very sorry that our current appearance was not what you had anticipated....More
Although the service was good, my room was in disrepair. At just under $200/night it's not close to being worth the price when compared to the scores of other Marriott hotels I've stayed in. I would opt for the Hampton Inn next door which is...More
Thank Aaron G
Response from Katrina T, Manager at Fairfield Inn Joliet SouthResponded 4 May 2017
Dear Aaron G.,
Thank you for taking the time to share your experience at the Fairfield Inn South Joliet. I am glad to hear that the service was good.
I would like to sincerely apologize that our property has not been renovated and we appreciate you mentioning this in...More