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Residence Inn Chicago Lake Forest/Mettawa

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Residence Inn Chicago Lake Forest\/Mettawa
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111 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Lake Forest/Mettawa
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Showing 109: English reviews
Carmel, Indiana
Level Contributor
91 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 June 2016 via mobile

We had an unexpected visit to the area for a funeral. We had a two bedroom with a sofa bed and we all had comfortable accommodations. There was complimentary breakfast which we didn't take advantage but as I walked by had a good assortment of hot and ready foods. The hotel was right off the 294 tollway and there was... More 

Helpful?
Thank Bookroxy
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

I am very sorry for your loss and regret the reason for your travel to our area. However, I am happy that we were able to accommodate you and your family. Even though the highway can be convenient for travel, it can be distracting during the nighttime. Your rest is very important to us and I apologize that it was... More 

St Louis, MO
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 June 2016 via mobile

I stayed here while on a business trip. We were not able to reserve rooms in the Hilton next door. My first comment was "how is there not a handicap door?" When I walked into the lobby, there was a sign stating a construction that week to have a sliding door installed!! My room was ok. Clean and somewhat comfortable.... More 

Helpful?
Thank Skinker2
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for sharing your experience on Trip advisor. All renovations are now complete including the automatic door! I am glad that your room was comfortable and clean. I am sorry to hear of your colleagues' experience. I can assure you this was an isolated incident and we have taken all necessary actions that it does not happen again. As... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2016

Loud kids were playing basketball at 7:00 am on a Sunday morning. I called the front desk to complain and eventually the kids left. New ones were back less than an hour later. The front desk should collect all basketballs and not allow guests to use the courts until at least 9:30 or 10:00. The breakfast area was also out... More 

Helpful?
Thank Andy H
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for sharing this information with the hotel. I do apologize for any inconvenience our guests have caused you. Your feedback is integral to the team so we may always be improving. I do hope that you give us another opportunity in the future so we may change your mind about our hotel. More 

1 review
Reviewed 21 May 2016 via mobile

This Residence Inn/Marriot Hotel was one of the best hotels I've ever resided in. It was early on Friday morning and usually hotels require that one waits until noon to check in, and it just so happens that we met the most understanding clerk during that particular shift. My husband explained to him that we started our travel at the... More 

Helpful?
Thank JudahSue 1
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you so much for your raving review! I am so pleased that we were able to get you into your room early especially after a long journey! It is so wonderful to hear your description of the room and the breakfast. Thank you for sharing that information with the Trip Advisor Community! Congratulations to your daughter, and please give... More 

Stuart, Florida
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 May 2016

With typical Marriott friendship, comfort and cleanliness this hotel is not to be missed. It was in a perfect location for us as we drove from Florida for our Granddaughter's graduation from Wheaton to be followed a week later at her marriage ceremony held in the Mettawa area

Helpful?
Thank Patrick F
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

"A Great Review" I am so happy that we were a great location for your family events! Our goal is to be your home away from home and it is wonderful that you enjoyed your stay! Please come see again next time your travels bring you back to the Mettawa area. More 

Chicago, Illinois
Level Contributor
502 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 14 May 2016

I contracted with this hotel for a sales training meeting. Jesse Keene in Sales was incredible to work with. Our group had a few special requests and she went out of her way to accommodate us. SHE ROCKS!!! ALL OF THE STAFF WERE INCREDIBLE!!!! Helpful and sweet and all around top notch service!! Breakfast was more than I expected with... More 

Helpful?
Thank Rebecca C
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

We are so thrilled to read this review! Jessie was so happy to receive this feedback! We do enjoy hosting your trainings and hope that you continue to book with us. I am also happy that you too advantage of the breakfast and The Mix with the waffle sundaes, they are always a crowd pleaser! More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2016

I stayed at the Residence Inn this past weekend. I was there for a basketball tournament with games in Waukegan, Libertyville and Kenosha, Wi. This was a good central location for the tournament. I was able to check in early and was even given a room upgrade. The room and the rest of the hotel were very clean and the... More 

Helpful?
Thank Soutside
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for your review! It was our pleasure to have so many basketball players stay with us this past weekend! I didn't realize how many different locations the girls had games scheduled at. I am happy that we were a central location for you. It is also great to know that you enjoyed the upgrade and the breakfast! The... More 

Elk River, Minnesota
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 March 2016 via mobile

I will definitely be visiting this hotel again. Went for a weekend of training but was pleasantly surprised that I felt like I had a piece of home with me. The fact that there was a kitchenette in the room was great, as well as the fridge and dishwasher as well. I look forward to staying again, this time for... More 

Helpful?
Thank DeannaA2000
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for taking the time to review the Residence Inn by Marriott Mettawa! We are thrilled that we exceeded your expectations! We cannot wait for your return and hopefully it is for pleasure and you are able to enjoy the surrounding area! More 

Las Vegas, Nevada
Level Contributor
137 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 March 2016

we cancelled another reservation to extend our stay. the rooms were large and clean; the service was excellent and the breakfasts better than we've experienced elsewhere. it is also close to the Interstate yet the traffic noise is minimal. if in the area again, this will be our choice of accommodations,

Helpful?
Thank petetom
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

It is a huge compliment that you cancelled at another location to stay with us!! We are just so thrilled that you enjoyed your stay, breakfast, and the location. It is our sincerest pleasure to have you as our guest and we are looking forward to your return! More 

Ra'anana, Israel
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 December 2015

I stayed a week for business, this hotel was a great place. the standard room has a kitchen, living room and a bedroom with bathroom. very spacious and comfortable. The hotel doesn't have room service, but does offer a grocery shopping service and has a nice selection of microwave food, snacks and drinks in the lobby's cantine. For fitness, there... More 

Helpful?
Thank TaliaH1981
Sandy_Stanley, General Manager at Residence Inn Chicago Lake Forest/Mettawa, responded to this review

Thank you for your review and sharing the details of the hotel with the TripAdvisor Community! Our amenities are what set us apart from other brands. We are delighted that we are your first choice when visiting the Lake Forest area and look forward to seeing you next time! Thank you again! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
NEWLY-RENOVATED! Just off I-94, the Residence Inn Lake Forest/Mettawa hotel features new, apartment-style suites with living rooms with pullout sofas, free WiFi and fully-equipped kitchens. Don't feel like cooking? Enjoy a free hot breakfast buffet each morning and join us in the evenings for our complimentary Residence Inn Mix(R) where we're serving up yummy apps and drinks (Mon-Wed). Keep up your routine on the road at our 24-hour gym, indoor pool and outdoor, multi-use Sport Court. Relax with friends in our onsite Billiards room. Travelers appreciate the quick 15-minute drive to Great Lakes Naval Base, Six Flags Great America and Gurnee Mills Outlets. With easy access to downtown Chicago and convenient, free perks, you'll thrive on long stays at Residence Inn Lake Forest/Mettawa. ... more   less 

Additional Information about Residence Inn Chicago Lake Forest/Mettawa

Address: 26325 N Riverwoods Blvd, Mettawa, Lake Forest, IL 60045
Region: United States > Illinois > Lake County > Lake Forest
Price Range: RM447 - RM1,067 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lake Forest/Mettawa 3*
Number of rooms: 130
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Also Known As:
Residence Inn Chicago Lake Forest / Mettawa Hotel Lake Forest
Lake Forest Residence Inn
Residence Inn Lake Forest
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Questions & Answers

Questions? Get answers from Residence Inn Chicago Lake Forest/Mettawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms near highway”
 of 5 bubbles M521AGpaulm, 29 Nov 2016 | Read review
“Avoid noisy freeway side. Front desk staff not smart enough to know what rooms face the freeway, so look out the window before you unpack.”
 of 5 bubbles bagpackedletsgo, 22 Oct 2016 | Read review
“Very crowded parking shared with Hilton Garden Inn.”
 of 5 bubbles kennethrb2016, 2 Sep 2016 | Read review
“If you're sensitive to noise, ask for a room that doesn't face the interstate.”
 of 5 bubbles JZimmerman3, 2 Aug 2016 | Read review
“Choose a room away from the basketball courts”
 of 5 bubbles N6967HRandyh, 31 May 2016 | Read review
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