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Holiday Inn Express Hotel & Suites Chicago South Lansing

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Holiday Inn Express Hotel & Suites Chicago South Lansing
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71 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago South Lansing
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Showing 70: English reviews
Reviewed 21 July 2016

The service and folks are AWESOME - very polite, friendly, super responsive - everyone! But the $170 per night for Lansing, IL?? whew.... I would do a little more research if I stay again, to see if there is a better deal - rooms are small/crowded. Breakfast was good, again, staff very friendly. Locale is a little seedy-ish, but parking...

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Helpful?
1Thank PeJm1093
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Dear PeJm1093, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that our service exceeded your expectations. On the other hand, I am sorry for the room size. Your review is vital for improving the service and quality we offer to our valued guest. It is...

Zurich, Switzerland
Reviewed 23 June 2016

Booked the room through their app using my telephone on the day of arrival around 17:00 o'clock. Arrived at 20:00 hours and was greeted by the front desk ladies who immediately retrieved my reservation and completed the check-in procedure. The room I was given was on the 3'rd floor, room 311. It is located a good distance from the elevator...

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Thank Limangezen
Reviewed 10 June 2016

Lupe, at the front desk for our stay, was welcoming, helpful, attentive to our needs and a pleasure to do business with. We routinely stay at the Holiday Inn chain and this particular hotel is one of the best ---- due, in great measure, to an efficient staff and welcoming and helpful front desk. Thank you -- we'll be back!

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Thank Keith H
Fort Worth, Texas
Reviewed 8 June 2016

I'm from Chicago, now live in Fort Worth TX. I travel to Chicago about 6 or 7 times a year. I absolutely love staying at the Holiday Inn Express located at 2323 172nd Street in Lansing Illinois. Doreen (front desk) is so accommodating and has award-winning customer service skills!!!!!!!! Ms. Fran (kitchen) is also very sweet and has excellent customer...

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Thank socialbutterfly730
Wolcottville
Reviewed 4 June 2016

The entire staff was welcoming: From the front office staff to the breakfast staff. As for breakfast, there were MANY delicious options from which to choose. The room was clean and welcoming. My sons thoroughly enjoyed swimming in the indoor pool.

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Thank Suzanne S
Gouda, The Netherlands
Reviewed 26 May 2016

Stayed a week at the Lansing HI express with my family. Very convenient hotel, large room, and friendly service from front desk and at breakfast. Breakfast was as expected, with pancakes for the kids too. So value for money. As an IHG member I like the HI Express formula and this hotel met the expectations. The location is great, with...

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Thank Danny R
San Antonio
Reviewed 25 May 2016

Came for a two night stay for business. Lupe, the sales coordinator greeted me and had a room ready for me on the third floor. Thank you, Lupe! When I told her I needed a high floor that had a quiet room she quickly accommodated my request although I am certain they were booked solid. The bed was fantastically comfortable...

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Thank NiftyGrammy
Senatobia, Mississippi
Reviewed 7 May 2016

The hotel was great the staff was excellent and i can't begin to tell how helpful they were. Tonya and Lupe helped me learn how to buy and use my current points,we will be returning late July for a family reunion and they helped with the reservations and gave wonderful tips on where to eat. We are looking forward to...

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Thank juanita c
Fort Belvoir, Virginia
Reviewed 23 December 2015

I received a room with a malfunctioning air/heating system. The system basically "went on the fritz" late in the evening while sleeping. I already had my gear spread out and really tried to sleep through it as I have been traveling over 20 hours with no sleep. I received little rest. No refund, no credit as of now. I told...

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Helpful?
Thank Steve H
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago South Lansing, responded to this review

Dear Steve H, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you encountered problems with the air conditioning system. I would like to apologize for the inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly...

Lagos, Nigeria
Reviewed 22 December 2015

I spent the summer with family who live in the Dolton/Chicago area. However, I was having family coming to visit and so booked rooms for them at the Holiday Inn Express. We had gone around to a few hotels in the area and found them wanting, so when I came across the great reviews for this HIE online, we were...

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Thank MsOreoluwa

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Chicago-South Lansing Hotel Offers Best of Both Worlds Located on the Corporate Corridor, our new Chicago South Lansing Hotel is near some of the nation s top producing companies including BP Aamoco, Ford and Arcelor Mittal Steel and is also in close proximity to Chicago s main highways, including I-80, I-94 and I-294. Situated in suburban Chicago, our South Lansing hotel provides an ideal location for travelers of all kinds near several city attractions like the urban center of Chicago and Chicago's downtown city center, as well as rural attractions such as Illinois State Park. Our Lansing hotel is located in the region s most concentrated area of forest and recreational activities. Whether you want a night on the town or an afternoon in the park, our Lansing hotel is the perfect place for you. Families can enjoy the Holiday Inn Express Chicago-South Lansing Hotel's easy access to numerous Chicago attractions such as Soldier Field and the Magnificent Mile, by car or by Chicago s public transport system. And, business travelers can appreciate the convenience of having the Chicago Southland Convention and Business Bureau within walking distance of our Chicago South Lansing Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago South Lansing

Address: 2323 172nd St, Lansing, IL 60438-6003
Region: United States > Illinois > Lansing
Price Range: RM567 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago South Lansing 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago South Lansing
Holiday Inn Express Lansing
Lansing Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago South Lansing staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago South Lansing staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the front desk person has a positive attitude you'll always have a positive stay.”
 of 5 bubbles 513macm, 10 Sep 2016 | Read review
“311, you can not go wrong...”
 of 5 bubbles Limangezen, 22 Jun 2016 | Read review
“Pleasant views from both sides. Quiet and comfortable.”
 of 5 bubbles F3297TYkeithh, 10 Jun 2016 | Read review
“All my rooms were nice, no complaints at all!”
 of 5 bubbles socialbutterfly730, 7 Jun 2016 | Read review
“Ask for a high floor in a quiet area. Very quiet where I was”
 of 5 bubbles NiftyGrammy, 24 May 2016 | Read review
5 of 5