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Extended Stay America - Chicago - Lansing

Traveller (11)
Room & Suite (16)
Dining (1)
  • Excellent42%
  • Very good13%
  • Average14%
  • Poor9%
  • Terrible22%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Multilingual Staff
Pets Allowed
2 Star Hotel
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Offers from Extended Stay America - Chicago - Lansing
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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All reviewsfull size refrigeratorroom was cleanhome away from homemicrowave ovencomforts of homeeasy access to the interstatehotel is excellentrecommend this hotel to anyonea great staylove this hotelthe entire stafffront desk clerkenjoyed my staykitchenetteerickaesanecessities
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1 - 5 of 157 reviews
Reviewed 1 week ago

i am staying 2nd time here , very friendly staff but Leslie is really very helpful .i would say she is the best . i like staying here . rooms are not the best but not too bad . i would like to stay here...More

Thank Rashid M
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded 1 week ago

Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us and that you liked the service provided by our staff. We will surely share your praises with Leslie. It was a pleasure having...More

Hotel's Favourite
Reviewed 1 October 2017 via mobile

This hotel is excellent....Rooms are clean & spacious with all the necessities you need. Staff is very friendly & welcoming. Manager Jeanetta was very helpful with my business needs will definitely stay againMore

Thank MzNay76
Response from 00esa, General Manager at Extended Stay America - Chicago - LansingResponded 2 October 2017

Thank you so much for the wonderful review, most especially the kind comments about Jeanetta. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. It was such a pleasure serving you at Extended...More

Reviewed 2 weeks ago via mobile

We enjoyed our stay very much! The staff was like family. The kitchens in the rooms were nice; equipped with 2 burner stove, sink, full fridge, microwave and ample cupboard space. We have stayed many nights in this hotel and always found it pleasant. If...More

Thank Mary G
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded 2 weeks ago

Mary, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide...More

Reviewed 3 weeks ago via mobile

No Ice Machine in this property. The toilet would not flush and overflowed I was instructed to use a plunger. No dishes in rooms even though it was a queen kitchenette suite. This is the worst property I have ever stayed at.More

Thank Davita M
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded 3 weeks ago

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We would like to inform you that, as we have a full-size refrigerator which includes ice trays for your...More

Reviewed 3 weeks ago

Slow check in. Get to room and find that there is one towel, one wash cloth, and one hand towel. Cleaning staff cannot give you towels. You must go to the front desk to exchange your used towel for a new one. Yes, for us...More

Thank Angela M
Response from 00esa, Manager at Extended Stay America - Chicago - LansingResponded 3 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Price range
US$85 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Price range
US$85 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (11)
Room & Suite (16)
Dining (1)
Questions & Answers
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Call L
5 November 2015|
Response from Bill S | Reviewed this property |
I've stayed in worse. It's right off the Interstate. You will drive for food other than a great IHOP. The staff at the hotel was great. We didn't see any issues that would make us feel shakey. It's one of those things... More
Room Tips
"Rooms on second floor is better in my opinion because of view and non smoking."
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"Choose another hotel!"
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"King size is the way to go"
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"pots pans, coffe maker ... available, just ask and they'll bring"
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