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Extended Stay America - Chicago - Lombard - Oakbrook

Traveller (19)
Room & Suite (11)
Dining (1)
  • Excellent47%
  • Very good12%
  • Average10%
  • Poor7%
  • Terrible24%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Laundry Service
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
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All reviewslong term stayfull size refrigeratorhotel managergeneral managerclean roomrecommend staying herecomfortable staygreat pricehome away from homegreat customer servicefront desk staffconvenient locationa great place to staymariamoralesleaseutensils
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1 - 5 of 119 reviews
Reviewed 5 February 2018

This hotel is horrible the manager Dave and James and all the other staff will mess up your payments and then rip you off. All the hotel staff is horrible the rooms are dirty nobody wants to do their job there and they're all rude....More

Thank barker320
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 7 February 2018

Dear Barker, it was disappointing to read your comments concerning your stay at our hotel. We sincerely apologize that you experienced so many difficulties. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening...More

Hotel's Favourite
Reviewed 18 July 2017 via mobile

Maria Morales General Manager is the best. Very helpful with whatever I needed very friendly, Beautiful lady. This by far is one of the nicest, cleanest Extended Stay's​ I've been in. & Believe me I travel for a living & my company always puts us...More

Thank Andy D
Response from 00esa, General Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 19 July 2017

Wow - Andy, thank for the awesome feedback. We are thrilled to know all went great during your stay and that you were completely satisfied with our accommodations. It was such a pleasure hosting you at Extended Stay America - Chicago - Lombard - Oakbrook,...More

Reviewed 20 December 2017

The staff is great. But some of the cleaning staff are psycho's. They give you the option to not accept housekeeping. If you want a happy stay, I suggest you take that option. They run out of the breakfast pretty fast. But, it's not a...More

Review collected in partnership with Extended Stay
Thank 787jefferys
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 21 December 2017

Thank you for your review. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is of utmost value, and we will...More

Reviewed 28 November 2017

A great hotel with great sevice. Convenvient kitchennette free amenities such as kitchen utensels. Onsite laundry. Plenty of major stores to shop as well as restaurants for fine dining and casual.New manager is as accomodating as you will find anywhere.More

Thank r0ngriffith
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 28 November 2017

Thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks again for being our guest and we look...More

Reviewed 26 November 2017

This hotel is a great place to stay!... Hotel is very clean and front desk staff is friendly and always ready to help out. The New Hotel Manager " Ms. Blerta " is very friendly, knowledgeable about hospitality management, and she leads by example. She...More

1  Thank barrera95
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 27 November 2017

Thank you for being our guest at Extended Stay America. We are delighted to know our location was ideal for your needs and that you were impressed with the service provided by our staff. We work hard to provide high levels of service, so we...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Price range
US$69 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$69 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (11)
Dining (1)
Questions & Answers
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Cindy K
27 February 2016|
AnswerShow all 3 answers
Response from SonnyBee1 | Reviewed this property |
We stayed there in December 2015,
Room Tips
"Don't come here"
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"Plenty of handicapped parking."
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"Don't stay at this location, would be best."
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"The end units have less hallway traffic making it more quiet."
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