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Extended Stay America - Chicago - Lombard - Oakbrook

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Traveller (19)
Room & Suite (31)
Dining (1)
Overview
  • Excellent45%
  • Very good13%
  • Average10%
  • Poor8%
  • Terrible24%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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127 results
Traveller rating
56
16
13
10
32
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Time of year
LanguageEnglish
56
16
13
10
32
Show reviews that mention
All reviewslong term stayfull size refrigeratorhotel managergeneral managercomfortable stayrecommend staying heregreat pricehome away from homeroom was clean and comfortablegreat customer servicefront desk staffa great place to stayconvenient locationmarialeasemorelosutensils
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1 - 5 of 127 reviews
Reviewed 1 week ago

I travel often using a Priceline.com service withhotels and never once have I had sucj a poor experince as I have this time. Upon arrival I was checked in to find out that the phone call I made to request a 2 bed room for...More

Thank Jen117213
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 1 week ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Hotel's Favourite
Reviewed 30 September 2017

Stayed at this hotel for a few days and I have no complaints. The staff took care of everything I needed and was always greeted with a smile. I would continue to use this chain in the future when I travel.

Thank ramonvegap3r3z70
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 30 September 2017

Thank you for your fantastic review! We're pleased you stayed at Extended Stay America and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management

Reviewed 4 weeks ago

I had booked a one night stay with a hotel broker that William Shatner promotes. I arrive at the hotel and the unresponsive and quite rude front desk clerk stated, "We do not have the room available that you booked and you will have to...More

Thank SummerSeekeroffun
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 4 weeks ago

We apologize that we did not have any available rooms when you arrived at our hotel. We offer no excuses for this mix-up, and we regret the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely,...More

Reviewed 16 April 2018

Nice hotel with good breakfast includes two hot items, about 12 miles from downtown Chicago and same to o’hare airport. Very close to shops restaurant and cinema. Plenty free parking , rooms were clean and tidy good WiFiMore

Thank fozzie555
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 17 April 2018

Thank you for choosing to stay at Extended Stay America. We are glad to know our location was convenient for your needs and enjoyed the cleanliness of your room. Thanks once more for allowing us to be of service, and we hope to have the...More

Reviewed 10 April 2018

Stayed 2 nights. No wash clothes the next day nor hse keeping. Desk clerk on Sat 3-11 shift was rude. Room was clean the 1st night. This won't stop me for staying at Extending Stay again. I like that it's a stove. My husband and...More

Review collected in partnership with Extended Stay
Thank tiffanym7122018
Response from 00esa, Manager at Extended Stay America - Chicago - Lombard - OakbrookResponded 11 April 2018

Tiffany, thank you for being our guest. We appreciate you mentioning how convenient is was to have a kitchenette in your room.  Our goal is to maintain the highest standards, and we apologize for falling short. Your review will be discussed with the management team to make...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$73 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$73 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (31)
Dining (1)
Questions & Answers
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Cindy K
27 February 2016|
AnswerShow all 3 answers
Response from SonnyBee1 | Reviewed this property |
We stayed there in December 2015,
0
Votes
Room Tips
"Stay somewhere else"
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"We stayed on the first floor so I would think the other rooms are ok too. I dont like to be near the..."
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"Make sure you call ahead the rooms online are not offered in the hotel do not trust any web site they are..."
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"Don't come here"
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