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Extended Stay America - Chicago - Lombard - Oakbrook

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Extended Stay America - Chicago - Lombard - Oakbrook
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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Reviewed 31 January 2017

Our overall experience was wonderful! The clean lobby and courteous staff made for a great first impression. The room we were given was clean and met all of our expectations. Definitely a hotel worth returning to!

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Helpful?
Thank Luisa V
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you received excellent accommodations from our staff and that your overall experience at our hotel was a great one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Lombard, Illinois
Reviewed 25 December 2016

My stay here was not a long one but it really made an impression on me compared to other extended stay. The lobby is clean and very nicely decorated for the holidays. The staff is always attentive and ready to help when I needed something or had a question. Maria at the desk was really friendly and made sure to...

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Helpful?
Thank adrij249
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

We appreciate you taking the time to share your experience. It is great to see you were well accommodated by our staff with excellent customer service that you enjoyed. Our staff will be informed on the great job they did assisting you. Thank you again for sharing your experience with us. We would love to see you again, should your...

Chicago, Illinois
Reviewed 8 December 2016 via mobile

We stayed for 3 weeks and had a maintenance issue. The toilet was making strange noises and he replaced it with a new one. John came in and fixed it and went over & above to make sure our room was perfect. He even shampooed the carpet because he noticed to small stains in the carpet!!! Awesome awesome guy!!!

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Helpful?
Thank willfitter
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our staff for fixing your issue promptly and accurately. They will be informed of the excellent job and good impression made. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Chicago, Illinois
Reviewed 6 December 2016

I really appreciated how courteous the staff was at this hotel. There was always someone ready at the front desk when my girlfriend or I needed anything. The room was very clean and very spacious. I slept very well in the bed, The bed was very soft, and there was zero noise throughout our weekend. Another really great benefit of...

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Helpful?
Thank VQPWR
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Your feedback is important. Thank you for sharing. I'm so pleased to hear that the customer service provided by our staff made a positive impression. They will be informed of the excellent job they are doing assisting guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Reviewed 21 November 2016 via mobile

We have been staying at this location for about a week now and everything has been nothing but satisfactory. The staff will go out of their way to help you in whatever they can. The rooms are clean and spacious and a little different layout. They have kitchens in the rooms as well. Juana and Maria have been very friendly...

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Helpful?
Thank Wgomez805
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

It is so rewarding to see you were well accommodated at our hotel. Reading about the great customer service you provided by our staff is much appreciated. It is also good to know our fully equipped kitchen was to your liking.

Milwaukee, Wisconsin
Reviewed 21 November 2016 via mobile

Second week of staying at this location although in a different room this week vs. last week. Cleaning standards at the hotel overall are lacking, hairs in the shower, on the wall etc, not mine for the record. The build up of dust/debris in corners and behind night stands was pretty bad. I didn't unpack anything into the provided dresser...

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Thank matrix8981
Reviewed 16 November 2016 via mobile

I've read numerous good reviews so please take mine with a grain of salt. I may give it a shot again in the future if I have to. That being said, I'd ask to see the room first with a clerk. I arrived very late in Sunday. I reserved a non smoking king room. When I arrived I was greeted...

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Thank Dean H
Chicago, Illinois
Reviewed 12 November 2016

OMG.... what can I say about this place my stay here has been amazing from the house keeping to the front desk staff. when ever and I mean when ever I've needed to ask a question or needed anything from them they have always been right there to assist me with every question to amenities. I mean when I check...

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Helpful?
Thank joitaylor5
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

Thank you for taking the time to write a review about your stay. I am so proud of our staff for providing you with excellent customer service. They will be informed on the great job they did assisting you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back...

Reviewed 5 November 2016 via mobile

I have been staying with Extended stay for years now and the Lombard Oakbrook location is by far my favorite thus far. I stayed at the hillside location for about 6 years and now in Lombard. All the rooms have kitchens in them and they offer dishes. The staff is very accomdating and friendly that makes me feel at home....

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Helpful?
Thank AlejandroVillegas528
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

It is so rewarding to read that you had a great experience with us. I am pleased you were consistently given an excellent experience at our hotel and that you staff provided you with memorable customer service throughout your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Lombard, Illinois
Reviewed 4 November 2016

Maria Michael, Adriana, Juana, Stephan and Olivha, are great. With their customer service. I have been staying here a while and love it. The staff location is excellent. I would recommend this hotel..

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Helpful?
Thank ladij64
Manager_11525, Manager at Extended Stay America - Chicago - Lombard - Oakbrook, responded to this review

The team and I appreciate your king remarks. It is great to know the high-level of customer service you received from our staff. They will be informed of the excellent job they are doing assisting guests. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Chicago - Lombard - Oakbrook

Address: 2701 Technology Dr, Lombard, IL 60148-5675 (Formerly Homestead Studio Suites - Chicago - Lombard - Oak Brook)
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM328 - RM438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Lombard - Oakbrook 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Homestead Studio Suites Lombard/Oak Brook Hotel Lombard
Extended Stay America Lombard
Lombard Homestead Suites
Homestead Lombard
Homestead Suites Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Lombard - Oakbrook staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Lombard - Oakbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are gret!”
 of 5 bubbles P3661NMgregs, 19 Aug 2016 | Read review
“read the reviews”
 of 5 bubbles 841lanishas, 31 May 2015 | Read review
“This room was chosen due to one of the few pet friendly hotels in the area. If you have no pets go elsewhere!”
 of 5 bubbles blkdeath75, 8 May 2015 | Read review
“Be sure to specify smoking or none smoking and what floor you would like to be on.”
 of 5 bubbles telb2015, 21 Mar 2015 | Read review
“they will give you dishes if you want them, they even had shaving cream.”
 of 5 bubbles jamesdD7394ZC, 23 Jan 2015 | Read review
5 of 5