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The front desk staff was pleasant and accommodated my early check in request. The room number plaque for my door was missing, but I was able to find my room ok. The refrigerator had an open can of soda and a brown paper bag lunch...More
Thank Robert E
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 15 October 2015
Dear Robert E
We appreciate the feedback and are addressing the housekeeping concerns with the housekeeping staff.
This hotel is the exact replica of every other traditional TownePlace Suites in the Marriott chain. Perhaps it's a tad on the older side, but I didn't observe anything wrong at all. The hotel is next to a full-service Target store and within walking distance...More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 9 October 2015
We are happy to hear you enjoyed your stay and will be coming once again in the future.
Last minute stay had me booking the only room I could find and it was here. Best I can say is everything was average. The room seemed clean, but I found ants in the room. The bed was very old and lumpy. I had a...More
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 18 September 2015
Thank you for the feedback regarding your stay. We will be addressing each issue to ensure our guest have the best possible experience in the future.
Very nice hotel in nice area with restaurants and a mall. Staff friendly. Room was good size and quiet. The bed was very worn and we kept rolling toward the middle no matter we did. Pull out couch only had one small pillow and pillows...More
Thank Lesa M
Response from Josh D, General Manager at TownePlace Suites Chicago LombardResponded 24 August 2015
Thank you for your review. We are glad to hear that you were able to enjoy the amenities, service and location of the hotel. My staff and I will be reviewing the beds to make sure we are able to replace any that...More
This hotel is a well run and friendly establishment. Overall, the hotel is great, but not perfect. Focusing on the good first, the staff. Everyone is friendly and helpful (special shout-outs to Michelle, Mariano, and Cindy). The staff went WELL above and beyond to make...More
US$86 - US$186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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