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TownePlace Suites Chicago Lombard

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124 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Boise, Idaho
Reviewed 27 April 2015

This was our worst stay ever in a TownePlace Suites, but not totality the fault of the hotel. Our neighbors were noisy at all times of the night and early morning. The breakfast room was crowded and loud - can we please turn off the overhead speakers which are competing with the TVs, and really can't they be on mute...

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Helpful?
1Thank bethelandi
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for sharing your feedback regarding your recent stay. We pride ourselves on excellent customer service and see that we came short. Each incident will be reviewed with the appropriate departments to ensure that it does not happen again in the future. Regards, Josh Dierker General Manager

Davenport, Florida
Reviewed 22 March 2015 via mobile

We stayed for a couple of weeks and we choose this place because it was near by everything, i.e. office, mall, and restaurants. The staff, especially Cindy and Kathy are awesome, very friendly, and helpful. Also the house keeping was great. Our suite was always clean with new towels every day. The problem is... if you need to work or...

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Helpful?
2Thank Wilma C
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Wilma C, We appreciate the kind words regarding the staff here at the TownePlace Suites Lombard. The hotel is also taking steps to review our policy with noise in the room. Hopefully the next time you are with us, you can see that there have been steps taken to help eliminate the issues that you mentioned. The comfort of...

Lake Orion, Michigan
Reviewed 18 March 2015

Enjoyed our stay at TownePlace, we attend a convention, every year at the Westin, and found that Towneplace is a better value. It is in walking distance to several stores and restaurants. We did not try the room service lunch or dinner. The breakfast looked a little sparse. We would stay again.

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Helpful?
1Thank twyleah
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay! Josh Dierker General Manager

Minneapolis, Minnesota
Reviewed 6 January 2015

On our road trip to Mammoth cave NP, we booked this Marriott property for one night stay. Location is good and there is a Super Target behind this location for any emergency needs. The room was super clean and bedding was comfortable ( which matters most). The kitchen area is small but good enough to spend a day or two....

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Helpful?
2Thank OriyaGuru
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

OriyaGuru, We are so happy that you enjoyed your stay at the TownePlace Suites Lombard and look forward to seeing you in the future. Regards, Josh Dierker General Manager

Portland, Oregon, United States
Reviewed 3 December 2014 via mobile

This is a good, solid choice for a business or family trip to this area. Although it faces a main thoroughfare the traffic drops off at night and wasn't a problem. The room was clean but the kitchen area was stocked on the modest side as far as cookware. The breakfast fare was limited but unlike what a past reviewer...

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Helpful?
2Thank Katie M
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Katie M, We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you the next time you are in the area. Regards, Josh Dierker General Manager

Oklahoma City, Oklahoma
Reviewed 17 November 2014

It doesn't seem the low end but it doesn't seem the high end of Marriott. Overall we had a great time staying here. We were in the two bedroom suite. Our whole party had 2 two bedroom suites and 2 regular rooms. We were all on the same floor and not to far apart from everyone. We were here for...

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Helpful?
1Thank Eric S
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Eric S, Thank you for the review. The hotel has addressed the concern with the Wi-Fi and our guests should now notice higher speeds and easier access. We hope to see you again the next time you are in the Chicago area. Regards, Josh Dierker General Manager

Chicago
Reviewed 10 November 2014 via mobile

We are displace due the Chicago Marathon, so we chose Marriott this tme for an overnight getaway. We had a pleasant surprise in the cozy and clean property. The room was large and functional with a sofa and kitchen. The bathroom was adequate even with a kitchen. I could invision a vacation at Towne Place Suite while site seeing sometimes.

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Helpful?
1Thank Willie M
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Willie M It is fantastic to hear that you were able to come to Chicago for the marathon. My staff and I are glad that you enjoyed the TownePlace Suites experience. We hope to see you again the next time you are in the area. Josh Dierker General Manager

Lafayette, Indiana
Reviewed 16 September 2014

I stayed in this hotel for a couple of nights while visiting the greater Chicago area. It is comfortable and clean and having a kitchen in the room is very convenient. While the appliances could use a bit of an upgrade everything works very well. Otherwise this hotel is a very comfortable stop along the way. The staff was always...

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Helpful?
1Thank Mauricio C
Mark P, Manager at TownePlace Suites Chicago Lombard, responded to this review

Thank you for taking the time to share your experience at the TownePlace Suites Chicago-Lombard hotel. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to...

Tarpon Springs, Florida
Reviewed 15 September 2014

TownePlace Suites in Lombard, Chicago is a excellent hotel to stay when in this area....either for pleasure or business. The suites are updated and large with many amenities. The beds are comfortable as well as the couches. The free breakfast is plentiful and clean, with coffee available in lobby during the day. The outdoor pool is clean. The manager and...

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Helpful?
1Thank Rosemary T
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Rosemary T, As the new general manager of the TownePlace Suites, I am happy to hear that you had such a positive experience with all the staff. We truly appreciate the kind words. Regards, Josh Dierker General Manager

Montreal
Reviewed 10 September 2014

I switched over to the TownePlace from the Residence Inn nearby. Factors for the switch were price and quiet. The Residence had pool parties and basketball games at almost all hours. Also, the Residence is a much older property and it shows. Although Towneplace does not have stainless steel appliances...who cares? Fridge, stove, dishwasher, toaster, microwave. I would say though...

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Helpful?
2Thank roadwarriorvb
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

roadwarriorvb, Thank you for the review. We are currently reviewing the possibility of offering additional options on our complimentary continental breakfast. We hope to be able to make it official after the first of the year! Regards, Josh Dierker General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Extended stay property with many of the comforts of home. Flat screen tv's and free high speed internet make it easy to relax. Our Studio Home Office Suites make it easy to spread out and be connected. Our complimentary deluxe continental breakfast gives you just the right start to the day. ... more   less 

Additional Information about TownePlace Suites Chicago Lombard

Address: 455 E 22nd St, Lombard, IL 60148-6170
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM369 - RM653 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chicago Lombard 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Towneplace Suites Chicago Lombard Hotel Lombard
Towneplace Suites Lombard
Lombard Towneplace Suites
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Chicago Lombard staff and other travellers.
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Questions? Get answers from TownePlace Suites Chicago Lombard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pots!”
 of 5 bubbles 882damiana, 21 Feb 2017 | Read review
“Check it before settling in”
 of 5 bubbles BeenDerDoneThat85, 6 Sep 2016 | Read review
“Ask for a room in the building where the office is located. All the amenities are in that building: breakfast, laundry and pool.”
 of 5 bubbles rayers1862, 26 Aug 2016 | Read review
“Our room was directly next to the elevator on the 3rd floor and didn't hear a thing.”
 of 5 bubbles ChautauquaNY, 6 Jun 2016 | Read review
“If you're a Marriott member - demand a good room that doesn't smell, and has some of the amenities that this room did not have.”
 of 5 bubbles 86PATRICKM, 3 May 2016 | Read review
5 of 5