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The Westin Lombard Yorktown Center

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The Westin Lombard Yorktown Center
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749 Reviews from our TripAdvisor Community

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Showing 738: English reviews
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Reviewed 2 weeks ago

There is a Harry Carey's and Holy Mackerel in the lobby. Located next to a decent shopping center and other dining options. Clean room and restrooms and a friendly staff. Seems to be a popular site for conventions. Easy to access 88 from the hotel.

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Helpful?
Thank Rachael M
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

Having never stayed in a Westin before I was pleasantly surprised by this one. The beds were comfortable, the bathroom was clean and fresh with a rain shower and very, very soft sparkling white towels. I appreciated the robe provided because I did not bring one. A coffee maker with Starbucks is provided in the room as well. I was...

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Helpful?
Thank Sandy K
About Hotel's Favourite Review
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Sandy, Thank you for all of your wonderful comments of our property, amenities and especially our associates. I am pleased your stay was comfortable and the services provided were exceptional. Food provided at our events are prepared by Westin chefs in-house, they will enjoy reading your comment. I do hope to have the pleasure of accommodating you once again...

Pleasant Hope, Missouri, United States
Reviewed 2 weeks ago via mobile

Impeccable rooms. Very clean, quiet and comfortable. Staff was friendly and helpful. The fitness center and pool are wonderful. Just steps from the mall, Target and the movie theater. I would have loved to have stayed longer.

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Helpful?
Thank Becky S
New Braunfels, Texas
Reviewed 3 weeks ago

The Westin is pretty much what you'd expect.... property seemed a bit older than usual, and the rooms were nothing spectacular, but the staff was all very nice and the hotel included good food in the form of restaurants and buffet foods for meetings. The location is either convenient to an area filled with shopping and restaurants, and access to...

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Thank Scott2211
Illinois
Reviewed 4 weeks ago

I really had a nice time. It was a very quiet stay. Although there was a wedding party during my stay, I didn't let it bother me. I needed the time to relax and shop. I even went to see a movie. Everything was in walking distance.

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Helpful?
Thank denise c
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Denise, I was pleased to know you were able to relax while you were with us and enjoy some of the area businesses as well. I hope that we will again have the opportunity to accommodate you in the future. Be Well, Mike Feigenbaum

Reviewed 5 weeks ago via mobile

My experience with Westin was really great experience. I had a suite booked on 16th floor. My wife and i enjoyed our time in hotel and also ordered food, which was delicious. Everything is near by AMC dine-in, and many food places. I recommend this hotel and will book in again.

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Helpful?
Thank Hamad A
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Hamad, I am very pleased we lived up to the Westin standards and were able to earn your 100% recommendation. The very best commendation we can receive is that you would recommend our property to potential future guests - thank you! I do hope future visits bring you back to the area when we will have the pleasure of...

Reviewed 5 February 2017

What a let down. Really not impressed with this Westin ... we stayed in the so- called executive ... honestly, a Hampton inn & suite or embassy suite is much much better! The only thing good about this fake executive suite is roominess and on a clear day , you can see Chicago skyline from afar! 1) there we're no...

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Helpful?
Thank fanatictraveler
Management response:

Hello, Thank you for staying with us and taking the time to share your review. I am very sorry to hear about the challenges you encountered and that we failed to meet your expectations during this stay. In hopes of ensuring your experience was an isolated situation and to better serve you and future guests, the feedback as been shared...

Farmington Hills, Michigan
Reviewed 2 February 2017

My family and I just visited this hotel Jan. 21-23, 2017. From the very beginning at check in the staff was very friendly and helpful. The hotel itself was really clean, the restaurants inside were both very GOOD! We had a wonderful experience there and will most definitely stay there the next time we are in Lombard.

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Helpful?
Thank cmonroe19
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, Thank you for the very positive review. I am glad our property, amenities and the friendliness of our associates were to your satisfaction and you enjoyed your visit with us. I hope if future travel plans bring you back to the area we will have the pleasure of accommodating you again at The Westin Lombard Yorktown Center. Be Well,...

Reviewed 28 January 2017 via mobile

This trip was a simple get away from everyday life to enjoy a nice room the pool, spa , and sauna. We booked an Executive Suite on the 9th floor that faced East. The views of Chicago were beautiful. Room was exceptionally clean and near perfect. The staff is probably what is best at this hotel. The housekeeper on floor...

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Helpful?
Thank TheTravelingJazzman
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, It was gratifying to read you found our property to be perfect, clean and our staff to be friendly, especially Laura. We like to make our guests feel that we are their home away from home. On clear days, the views can be wonderful, you can see the entire Chicago skyline. Thank you for taking time out of your...

A TripAdvisor Member
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
5 helpful votes
Reviewed 28 January 2017 via mobile

Stayed here for one night and the room was disgusting. The room was not cleaned. The sheets were stained there was hair on them. There was a shopping bag in a drawer, water bottles under the bed. Hair in the tub. Check in was friendly Pool and spa was ok Workout room was good

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Helpful?
Thank A TripAdvisor Member
Michael R, Manager at The Westin Lombard Yorktown Center, responded to this review

Thank you for taking the time to review our hotel. I am very sorry that the room cleanliness was not to your satisfaction. In an effort to better serve our guests moving forward I will forward your comments to the appropriate department for review. I would like to discuss your challenges privately. Please email me at Michael.rusnak@westin.com for further discussion.

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Lombard Yorktown Center is located near O'Hare Airport in the heart of the Lombard/Oak Brook business and shopping corridor, we blend style with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Lombard Yorktown Center

Address: 70 Yorktown Shopping Ctr, Lombard, IL 60148-5529
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM589 - RM1,178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Lombard Yorktown Center 4.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Westin Lombard Yorktown Hotel Lombard
Lombard Westin
Hotel Style:
#1 Green Hotel in Lombard
#2 Business Hotel in Lombard
#2 Romantic Hotel in Lombard
#3 Family Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lombard Yorktown Center staff and other travellers.
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Questions? Get answers from The Westin Lombard Yorktown Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money on the executive suite”
 of 5 bubbles fanatictraveler, 4 Feb 2017 | Read review
“I always love a room with a view of Chicago.”
 of 5 bubbles klmsaver, 20 Jan 2017 | Read review
“ask about internet cost they said they would wave it but I saw it on my bill after I left”
 of 5 bubbles randallb426, 15 Dec 2016 | Read review
“Higher floors offer better views!”
 of 5 bubbles WINETEACHER32, 4 Dec 2016 | Read review
“Join their club for the wireless”
 of 5 bubbles paulmull, 29 Nov 2016 | Read review
5 of 5