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The Westin Lombard Yorktown Center

Booking.comUS$189*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$189*
US$189*
US$189*
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The Westin Lombard Yorktown Center
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753 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Lombard Yorktown Center
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Showing 742: English reviews
Chicago, Illinois
Reviewed 16 February 2017 via mobile

Having never stayed in a Westin before I was pleasantly surprised by this one. The beds were comfortable, the bathroom was clean and fresh with a rain shower and very, very soft sparkling white towels. I appreciated the robe provided because I did not bring one. A coffee maker with Starbucks is provided in the room as well. I was...

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Helpful?
Thank Sandy K
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Sandy, Thank you for all of your wonderful comments of our property, amenities and especially our associates. I am pleased your stay was comfortable and the services provided were exceptional. Food provided at our events are prepared by Westin chefs in-house, they will enjoy reading your comment. I do hope to have the pleasure of accommodating you once again...

Reviewed 5 February 2017

What a let down. Really not impressed with this Westin ... we stayed in the so- called executive ... honestly, a Hampton inn & suite or embassy suite is much much better! The only thing good about this fake executive suite is roominess and on a clear day , you can see Chicago skyline from afar! 1) there we're no...

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Helpful?
Thank fanatictraveler
Management response:

Hello, Thank you for staying with us and taking the time to share your review. I am very sorry to hear about the challenges you encountered and that we failed to meet your expectations during this stay. In hopes of ensuring your experience was an isolated situation and to better serve you and future guests, the feedback as been shared...

Farmington Hills, Michigan
Reviewed 2 February 2017

My family and I just visited this hotel Jan. 21-23, 2017. From the very beginning at check in the staff was very friendly and helpful. The hotel itself was really clean, the restaurants inside were both very GOOD! We had a wonderful experience there and will most definitely stay there the next time we are in Lombard.

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Helpful?
Thank cmonroe19
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, Thank you for the very positive review. I am glad our property, amenities and the friendliness of our associates were to your satisfaction and you enjoyed your visit with us. I hope if future travel plans bring you back to the area we will have the pleasure of accommodating you again at The Westin Lombard Yorktown Center. Be Well,...

Reviewed 28 January 2017 via mobile

This trip was a simple get away from everyday life to enjoy a nice room the pool, spa , and sauna. We booked an Executive Suite on the 9th floor that faced East. The views of Chicago were beautiful. Room was exceptionally clean and near perfect. The staff is probably what is best at this hotel. The housekeeper on floor...

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Helpful?
Thank TheTravelingJazzman
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, It was gratifying to read you found our property to be perfect, clean and our staff to be friendly, especially Laura. We like to make our guests feel that we are their home away from home. On clear days, the views can be wonderful, you can see the entire Chicago skyline. Thank you for taking time out of your...

A TripAdvisor Member
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
5 helpful votes
Reviewed 28 January 2017 via mobile

Stayed here for one night and the room was disgusting. The room was not cleaned. The sheets were stained there was hair on them. There was a shopping bag in a drawer, water bottles under the bed. Hair in the tub. Check in was friendly Pool and spa was ok Workout room was good

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Helpful?
Thank A TripAdvisor Member
Michael R, Manager at The Westin Lombard Yorktown Center, responded to this review

Thank you for taking the time to review our hotel. I am very sorry that the room cleanliness was not to your satisfaction. In an effort to better serve our guests moving forward I will forward your comments to the appropriate department for review. I would like to discuss your challenges privately. Please email me at Michael.rusnak@westin.com for further discussion.

Philadelphia, Pennsylvania
Reviewed 26 January 2017

A nice respite from hectic convention days at McCormick Place. Free parking, but requires renting a car to get in to Chicago. Very quiet rooms. Very comfortable firm pillow-top mattress allows a very restful sleep, about as good as you're going to get away from home. Generous sized indoor pool. Breakfast was well prepared, with price in line with other...

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Helpful?
Thank Retinadoc88
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, Thank you for the great review of the property, the positive aspects of the hotel, our location and amenities. I am very pleased to read you enjoyed your stay with us and also the Chicago area. Guests also have the option of taking the Metra trains into the Chicago area. Our complimentary shuttle is available for pickups and drop-offs...

Reviewed 21 January 2017 via mobile

We stayed at the Westin Lombard for a short getaway to celebrate our 3 year anniversary. Everything from the moment we walked in was amazing. The staff was all so polite and everyone was always smiling and stopped to say hello. Sheila at the front desk checked us in and and was so pleasant and nice to talk to but...

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Helpful?
Thank Lyndsey I
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Lyndsey, Thank you for the glowing review, your kind words are very much appreciated. I would also like to thank you for the kudos about the memorable service Sheila provided for your anniversary. She is a wonderful associate who assists in making our guests' stays outstanding. You are correct; our Heavenly beds are absolutely that ‘heavenly’. I am delighted...

Reviewed 20 January 2017 via mobile

Thanks for taking great care of us Tay! We had an excellent stay & had a great view. Couldn't ask for a better experience, best place to stay in the burbs. The bathroom was huge, great tub & awesome shower. The bed was extremely comfortable & we slept like a dream. I would highly recommend staying here.

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Helpful?
Thank Kevin C
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello Kevin, I was pleased to know you enjoyed the ambiance of the property, the hotel amenities but truly appreciate your recognition of Tay regarding the great care she took of you during your visit the most. Thank you for the high recommendation, it is appreciated very much. I hope that we will again have the opportunity to accommodate you...

Cedar Rapids, Iowa
Reviewed 18 January 2017 via mobile

Nice, comfy, clean room. Great shower. Good price when booked on hotels.com. Even got breakfast coupons for their restaurant. Mall/Target/cinema all within walking distance and plenty of food choices near by.

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Helpful?
Thank KristaV123
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, Thank you for the wonderful review. As you noted, we are located in a great location with plenty to see and do in our immediate area. Please do visit with us again soon. Be Well, Mike Feigenbaum

Orlando, Florida
Reviewed 18 January 2017 via mobile

Excellent customer service A+ Rooms are great Close to shopping and Restaurants 20 minute drive from the airport Easy access to major express ways Definitely recommend the hotel if you are traveling to the area.

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Helpful?
Thank PLau1977
WLYC, General Manager at The Westin Lombard Yorktown Center, responded to this review

Hello, I truly appreciate the time you have taken to share your information to future travelers to The Westin Lombard Yorktown Center. We are grateful for your support and do hope that we may have the pleasure of your company at the Westin Lombard in the future. Be Well, Mike Feigenbaum

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Lombard Yorktown Center is located near O'Hare Airport in the heart of the Lombard/Oak Brook business and shopping corridor, we blend style with the convenience of a full-service hotel. ... more   less 

Additional Information about The Westin Lombard Yorktown Center

Address: 70 Yorktown Shopping Ctr, Lombard, IL 60148-5529
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM648 - RM1,139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Lombard Yorktown Center 4.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Westin Lombard Yorktown Hotel Lombard
Lombard Westin
Hotel Style:
#1 Green Hotel in Lombard
#2 Romantic Hotel in Lombard
#2 Business Hotel in Lombard
#3 Family Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lombard Yorktown Center staff and other travellers.
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Questions? Get answers from The Westin Lombard Yorktown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room near the fitness center”
U8985DKgaryw, 29 Apr 2017 | Read review
“Not too much to see view wise but i had a room away from the elevators for a flawless sleep!”
BreanaComer, 14 Apr 2017 | Read review
“Don't waste your money on the executive suite”
fanatictraveler, 4 Feb 2017 | Read review
“I always love a room with a view of Chicago.”
klmsaver, 20 Jan 2017 | Read review
“ask about internet cost they said they would wave it but I saw it on my bill after I left”
randallb426, 15 Dec 2016 | Read review
5 of 5
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US$189* /night
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Prices are for 1 room, 2 adults
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