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Embassy Suites by Hilton Chicago - Lombard/Oak Brook

PricelineUS$155*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$161*
US$155*
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US$161*
US$161*
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Bellwood, Illinois
Reviewed 2 days ago NEW

The front desk woman was Not that friendly. She was basically saying standard info with no care. She was concerned about stressing that there is a new owner and pool parties are not allowed. My spouse and daughter were there for a wuiet weekend getaway. Why did she think we were there for a pool party I am not sure.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tamika H
Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I was pleasantly surprised by my stay at the newly renovated Embassy Suites. The hotel now has a fresh and modern look. My room was nicely decorated with a fold out sofa bed, more than one ottoman to put your feet up, two extra large LG TVs (50 in?), coffee maker and refrigerator. The shower was very large and sufficient...

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Helpful?
Thank Havetime2go
About Hotel's Favourite Review
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Havetime2go, Thank you for taking the time to review our hotel, the Embassy Suites Lombard. We appreciate the "5" STAR Rating. I look forward to reading your review in front of our staff. We hope to see you again soon on your next trip to Lombard. Sincerely, Neil DeGuia General Manager neil.deguia@hilton.com

Plymouth, Minnesota
Reviewed 3 days ago NEW

We had two rooms here this past weekend. Rooms are absolutely huge, and the pullout bed allows for the appropriate "separation". Rates were great, and I feel it was a real value. Reasonably convenient to Chicago attractions (half hour drive) and plenty of dining and shopping options nearby. Not too much scenery from the windows other than asphalt. Both Butterfield...

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Helpful?
Thank irishfanmn
Grand Rapids, Michigan
Reviewed 3 days ago NEW

I wish I could give this a 3.5 star rating instead of a 3, but sadly that is not an option. Pro: Amazing breakfast. We came with dietary restrictions and were pleasantly surprised by the omelet bar. Regardless of your dietary restriction it would be very difficult for you to go hungry with their breakfast. AND it's complimentary! (win) Pro:...

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Helpful?
Thank Lindyms
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Lindyms, Thank you for taking the time to review our hotel. We appreciate your feedback. I apologize you did not get much sleep at our hotel. All of our beds were replaced during our renovation and are brand new. Please let me know if you have a moment to discuss your experience, as I would like the opportunity to...

Cancun, Mexico
Reviewed 5 days ago NEW

Nice stay however too many kids running around unsupervised. Didn't care for the guests walking through the hotel with no shoes no shirts. This is a hotel not a beach. The inappropriate loungewear during breakfast was even more unsettling.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank T M
Reviewed 5 days ago NEWvia mobile

Had a great time and the employees who waited on us were professional polite and took care of us from checking in to checking out , the breakfast was good with a variety of items,the room was very clean spacious and the grounds was clean,and the shopping center mall was within a mile

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Helpful?
Thank rodney g
Marlton, United States
Reviewed 6 days ago NEW

Hotel nicely refurbished. The staff goes out of their way to make your stay enjoyable. I travel frequently to multiple cities and I can always count of a pleasant experience here with a staff that is helpful

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Helpful?
Thank James D
springfield,ill, United States
Reviewed 1 week ago

far less comfortable than other embassy suites. staff was available , but not wanting too help ( appeared it was a job to be there ) they were just filling requirements of job description. other than the young man that checked us in there was ( who was extremely nice and courteous) the rest of the employees kept their heads...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mikesW950RE
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello mikesW950RE, Thanks for taking the time to review our hotel. We appreciate your feedback. My goal is to share this with our staff. I am fully confident that what you experienced does not truly reflect our team. Our staff is dedicated and committed to providing great service and they take a lot of pride in that. Again, I plan...

Plainfield, United States
Reviewed 1 week ago

Updates are nice, but, it just didn't feel as the standard Embassy Suites I've come to expect. It was a bit "ghetto" if that is the right term. They had a staff member monitoring the bacon. I've never seen that anywhere! and the pool area was chaotic. Seemed that the entire oakbrook area all of a sudden decided to go...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Arleen K
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Arleen K, Thank you for taking the time to review our hotel. We truly appreciate your feedback and take your comments very seriously. We have taken all of our guests comments seriously and continue to come up with policies and procedures that will allow our guests and our guests only to enjoy our facilities. Our pool does tend to...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

The hotel was beautiful and centrally located. The rooms are 2 room suites with a living room area and a bedroom. Huge tvs in both rooms. Their breakfast has eggs ordered how you like along with a buffet which was fantastic. The hotel is very clean and the staff were very helpful. There are a ton of options for food...

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Helpful?
Thank Goldenbear08

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Embassy Suites Chicago Lombard Oak Brook hotel is excited to announce our hotel renovation is complete. Be the first to experience our newly renovated two-room suites and enjoy a relaxing stay in Chicago - Lombard. We have done more to our hotel so you can enjoy your stay with us even more. Whether business or leisure brings you to Chicago - Lombard, we would like to reward you with 1,000 HHonors Points with each night stay. Our new restaurant, Stacks Grilled Cheese & Bar is open and we look forward to serving you. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - Lombard/Oak Brook

Address: 707 E Butterfield Rd, Lombard, IL 60148-5614
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM624 - RM1,069 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - Lombard/Oak Brook 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Hotel Chicago
Embassy Suites Lombard
Lombard Embassy Suites
Hotel Style:
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and other travellers.
7 questions
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Chicago, Illinois
Charleston
4 months ago

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Questions? Get answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Open balconies and glass elevators make supervision easy. Security patrolled for unsupervised kids after 11:00 pm.”
familyexperience2017, 3 May 2017 | Read review
“Top floor at the Embassy's is always the best.”
JStolz1, 21 Mar 2017 | Read review
“Corner Suites are excellent for those seeking extra space!”
Justus3x3, 21 Mar 2017 | Read review
“Corner suite was nice”
dfe450, 16 Mar 2017 | Read review
4 of 4
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Prices are for 1 room, 2 adults
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