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Sonesta ES Suites Chicago - Lombard

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Traveller (15)
Room & Suite (35)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent51%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“residence inn”(34 reviews)
“full kitchen”(16 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
The recently updated Sonesta ES Suites Chicago - Lombard is a TripAdvisor Certificate of Excellence winner. Complimentary breakfast buffet and end it at our free evening social (Tuesday - Thursday). You will appreciate quick connections with our free WiFi and complimentary shuttle...
Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
Hotel deals
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Location and contact
2001 S Highland Ave, Lombard, IL 60148-4995
Hotel website
17.2 km to O'Hare Intl Airport
185 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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All reviewsresidence innfull kitchenupstairs bedroompenthouse suitefront deskmain buildingthe upper levelseparate buildingsfamily birthday celebrationassistant general managerspent the weekdressing areaice makeroutdoor poolqueen bedhotel rooms arereception area
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1 - 5 of 185 reviews
Reviewed yesterday via mobile

If it wasn’t for the ants, I would recommend this hotel. The hotel has recently been remodeled and the beds are extremely comfortable, but my goodness—the ants. They were everywhere. When we notified the two ladies at the front desk, they couldn’t even be bothered....More

Thank stephanie1029
Hotel's Favourite
Reviewed 3 February 2018

I've spent close to 2 weeks in this property. Property is located at the main locality. Close to lots of restaurants in a walkable distance. Room is equipped with an attached fully loaded kitchen. Dishwasher, Fridge, all possible utensils that you could use. Gym is...More

1  Thank Mohan R
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 14 February 2018

Thank you so very much for your 5 STAR review and letting us know who the superstars are. I am so happy to hear that you enjoyed your stay. Please come back and visit soon. Thank you

Reviewed 3 weeks ago

If you know what you are getting, then this might be your place. The staff is fine; they are kind and will try to work with you. The construction is everywhere though. They have a trailer for check-in and the grounds are pretty beat up....More

Thank sdamron2017
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 3 weeks ago

I do apologize for any inconvenience this may have caused. Yes , we are in the process of re-imaging our hotel and as of July 1st our lobby is complete, and all of our rooms are complete as well. We just have a few more...More

Reviewed 4 weeks ago via mobile

Stayed here for a work trip (it was my second stay). The first was ok, the rooms are fairly newly updated, which was nice. The second trip, however...after being in my room for a short time I noticed ants everywhere. The front desk person accommodated...More

Thank Alli_1119
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 3 weeks ago

I'm so very sorry for all of the inconveniences that occurred during your stay. Thank you for your input and we will ensure that the issues you encountered will be rectified.

Reviewed 29 May 2018 via mobile

My family came up to Chicago for Memorial Day weekend. This place displays well online however, they are under construction. Free breakfast is served inside a room. We asked to use the grill to cook outside and it doesn’t work. Housekeeping does not change the...More

Thank Kris K
Response from Maureen F, General Manager at Sonesta ES Suites Chicago - LombardResponded 30 May 2018

I do apologize for all of the inconveniences that you encountered during your stay. Yes we are in the process of re-imaging our entire hotel from the guest rooms to the lobby to the outside. I'm sorry that you did not know about the renovation...More

View more reviews
About
Description
The recently updated Sonesta ES Suites Chicago - Lombard is a TripAdvisor Certificate of Excellence winner. Complimentary breakfast buffet and end it at our free evening social (Tuesday - Thursday). You will ...More appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with HD television, fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure or after you take care of business at the Highland Business District less than 2 miles away. Our all suite hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our seasonal outdoor pool, or enjoy our exclusive sports court. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (35)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
dkinzie2017
27 February 2017|
AnswerShow all 2 answers
Response from Cynthia I | Property representative |
We are actually a Marriott hotel. Thank you Cynthia
0
Votes
Teacher2nd
28 March 2016|
AnswerShow all 8 answers
Response from Cynthia I | Property representative |
Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
0
Votes
Room Tips
"Upper Level Suite with Fire Place is our recommendation."
Read review
"The suites with 1 king, 1 queen, and 1 sofa bed + kitchen are very spacious."
Read review
"Towards the front side."