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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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172 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Aruba
Reviewed 27 July 2016

The check-in went smooth as the emloyee Efrain was very friendly. However, the hotel does not have elevators. Constant problems with the key card. The hotel is good located as there are many restaurants and shopping malls in the area. Premium Oulets Mall is about 30 mnutes away.

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Helpful?
Thank Ineke L
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your kind comments about Efrain. I will make sure he is recognized for his great service. Our key cards can be very sensitive at time depending on where they are stored. We continue look at options to avoid this issue that may occur at times. It is great to see you were able to enjoy all of...

Reviewed 21 July 2016

This hotel was AMAZING! My husband had to be close to Chicago for a week long training and we decided to join him and visit the local area. We stayed in a bi-level suite and it was SO nice! It was a great place to stay with 3 kids and my aunt who came to help. There was plenty of...

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Helpful?
Thank Jennifer D
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you had such a wonderful stay at the Residence Inn Chicago-Lombard. The hotel is such a great location for families with our large guest rooms and all the out door areas for gathering. We hope to see you again the next you travel to the Lombard area!

Michigan
Reviewed 7 July 2016

This is one of the older style Residence Inns which have outside entrances, and your room is on either the first or second floor. So if you don't want to lug your suitcases up stairs, ask for a first floor. The insides have recently been remodeled and are nice. The night I was there they had hamburgers from the grill...

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Helpful?
Thank nosuninwinter
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to join us for our complimentary Breakfast Buffet and Mix events in the evening. The Residence Inn Chicago Lombard is in the process of changing the breakfast buffet to add many more choices in the next month as are all Residence Inns. We hope to see you the next time you travel...

Rosholt, Wisconsin, United States
Reviewed 26 June 2016

We had family from Sweden and wanted to show them Chicago. The Residence Inn worked great for this purpose. We were able to get 3 rooms in the same building so we were close, but had our privacy. The breakfast room was a great place to sit and visit as was the outside deck. It is close to I88 so...

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Helpful?
Thank Jo-Ann G
Management36280, Front Office Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for taking the time to comment on your recent stay with us at the Residence Inn Chicago Lombard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you encountered during your stay with...

A TripAdvisor Member
1 review
Reviewed 15 June 2016 via mobile

Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the next day.

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Helpful?
Thank A TripAdvisor Member
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time!

Denver, CO
Reviewed 1 June 2016

The location was convenient to the highway and everywhere else my family needed to be. The rooms were clean and spacious. The staff was all very friendly and helpful. The complimentary breakfast is a nice option for those with busy schedules.

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Thank HMDenver
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you and your family had a great time while visiting the Lombard area. We hope to see you again at the Residence Inn Chicago Lombard.

Washington DC, District of Columbia
Reviewed 20 May 2016

We had a late check in and had no issues doing so; flight delayed, but it was awesome to go here and not have to deal with any issues at check in. The room was clean and pretty neat in its layout than other RIs we've stayed in. Our kid had a pack and play that was set up already...

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Thank MrsAMTO
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are happy to have been able to accommodate your check-in request & to see you were able to enjoy our complimentary breakfast. Thank you for taking the time to share your experience at the Residence Inn Chicago Lombard.

Charlotte, North Carolina
Reviewed 26 April 2016

Arrived late - one person at front desk and four people waiting in line. Bad first impression....who wants to wait to checkin at 1am? 15 minutes later I get to the agent and he says "that is what I was afraid of, we are overbooked. I can send you down the road to local 'no-tell motel' and we will pay...

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Thank The_Colonel1966
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for sharing your experience while staying at our hotel. We do apologize for how busy the hotel was in the middle of the night as we are moving into a very busy time in the area. We certainly do not want any guest so upset that they need to be vulgar in the lobby while checking into the...

Lombard, Illinois
Reviewed 11 April 2016

The hotel provided not only good breakfast, but also foods at evening from Monday to Wednesday (dinner or snack, even wine). All staff are nice and helpful. I just name a few here, Effrain, Elizabeth, Debbie, Odell etc. Room is clean. They can clean your room every day but if you put no clean sign on door, they respect your...

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Helpful?
Thank jhan88
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to enjoy the local area in Lombard. We do have great shopping and restaurants with in a mile of the hotel. I will make sure all of the associates mentioned are recognized for their great work at the Residence Inn Chicago-Lombard. Thank you for your kind comments.

NJ
Reviewed 8 April 2016

Excellent stay, The Beds are very comfortable and was able to sleep very well.Staff was very helpful, free breakfast, food was good and if you are staying Mon - Wed, they offer reception night for the guest. Front Desk Clerk Jason is the man!!!

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Helpful?
Thank MDBey
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you were able to enjoy our breakfast and evening events. Thank you for your kind comments about Jason. I will make sure he is recognized for his great work at the Front Desk. We hope to see you again at the Residence Inn Chicago-Lombard.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM481 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please try the Penthouse Suite for a great romantic stay.”
 of 5 bubbles llchappellfashions, 13 Jan 2017 | Read review
“Pent house rooms have lots of stairs and no elevators”
 of 5 bubbles WendyMomto4, 14 Dec 2016 | Read review
“Ask for a room away from the busy streets!”
 of 5 bubbles EnglishLight, 21 Nov 2016 | Read review
“Corner Rooms on high floors are quiet”
 of 5 bubbles 698nandanp, 14 Oct 2016 | Read review
“Able to have a good view of our car from the window, but otherwise not much sunlight. Perhaps an end unit would have more light.”
  • Studio Suite bedroom
  • Studio Suite living area
 of 5 bubbles JSW155, 15 Sep 2016 | Read review
5 of 5