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The check-in went smooth as the emloyee Efrain was very friendly. However, the hotel does not have elevators. Constant problems with the key card. The hotel is good located as there are many restaurants and shopping malls in the area. Premium Oulets Mall is about...More
Thank Ineke L
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 28 July 2016
Thank you for your kind comments about Efrain. I will make sure he is recognized for his great service. Our key cards can be very sensitive at time depending on where they are stored. We continue look at options to avoid this issue that may...More
This hotel was AMAZING! My husband had to be close to Chicago for a week long training and we decided to join him and visit the local area. We stayed in a bi-level suite and it was SO nice! It was a great place to...More
Thank Jennifer D
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 22 July 2016
It is great to see you had such a wonderful stay at the Residence Inn Chicago-Lombard. The hotel is such a great location for families with our large guest rooms and all the out door areas for gathering. We hope to see you again the...More
This is one of the older style Residence Inns which have outside entrances, and your room is on either the first or second floor. So if you don't want to lug your suitcases up stairs, ask for a first floor. The insides have recently been...More
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 11 July 2016
It is great to see you were able to join us for our complimentary Breakfast Buffet and Mix events in the evening. The Residence Inn Chicago Lombard is in the process of changing the breakfast buffet to add many more choices in the next month...More
We had family from Sweden and wanted to show them Chicago. The Residence Inn worked great for this purpose. We were able to get 3 rooms in the same building so we were close, but had our privacy. The breakfast room was a great place...More
Thank Jo-Ann G
Response from Management36280, Front Office Manager at Residence Inn Chicago LombardResponded 26 June 2016
Thank you for taking the time to comment on your recent stay with us at the Residence Inn Chicago Lombard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More
Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the...More
Thank A TripAdvisor Member
Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 27 June 2016
We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time!
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Shuttle Bus Service
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$117 - US$218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
Non-Smoking Rooms ,
Number of rooms
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