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    Residence Inn Chicago Lombard

    2001 S Highland Ave, Lombard, IL 60148-4995
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    01/10/2017 02/10/2017
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    Traveller (15)
    Room & Suite (24)
    Dining (1)
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    Overview
    • Excellent53%
    • Very good33%
    • Average10%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “full kitchen” (15 reviews)
    “front desk” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Extended Stay America - Chicago - Westmont - Oak Brook
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Reviews (183)
    There are newer reviews for Residence Inn Chicago Lombard
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    31 - 35 of 173 reviews

    Reviewed 27 July 2016

    The check-in went smooth as the emloyee Efrain was very friendly. However, the hotel does not have elevators. Constant problems with the key card. The hotel is good located as there are many restaurants and shopping malls in the area. Premium Oulets Mall is about...More

    Thank Ineke L
    Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 28 July 2016

    Thank you for your kind comments about Efrain. I will make sure he is recognized for his great service. Our key cards can be very sensitive at time depending on where they are stored. We continue look at options to avoid this issue that may...More

    Reviewed 21 July 2016

    This hotel was AMAZING! My husband had to be close to Chicago for a week long training and we decided to join him and visit the local area. We stayed in a bi-level suite and it was SO nice! It was a great place to...More

    Thank Jennifer D
    Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 22 July 2016

    It is great to see you had such a wonderful stay at the Residence Inn Chicago-Lombard. The hotel is such a great location for families with our large guest rooms and all the out door areas for gathering. We hope to see you again the...More

    Reviewed 7 July 2016

    This is one of the older style Residence Inns which have outside entrances, and your room is on either the first or second floor. So if you don't want to lug your suitcases up stairs, ask for a first floor. The insides have recently been...More

    Thank nosuninwinter
    Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 11 July 2016

    It is great to see you were able to join us for our complimentary Breakfast Buffet and Mix events in the evening. The Residence Inn Chicago Lombard is in the process of changing the breakfast buffet to add many more choices in the next month...More

    Reviewed 26 June 2016

    We had family from Sweden and wanted to show them Chicago. The Residence Inn worked great for this purpose. We were able to get 3 rooms in the same building so we were close, but had our privacy. The breakfast room was a great place...More

    Thank Jo-Ann G
    Response from Management36280, Front Office Manager at Residence Inn Chicago LombardResponded 26 June 2016

    Thank you for taking the time to comment on your recent stay with us at the Residence Inn Chicago Lombard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay....More

    A TripAdvisor Member
    1
    Reviewed 15 June 2016 via mobile

    Trash and cigarette butts outside the door. The main clubhouse has overpowering scent from the food served. Very loud - probably OK for families who wanted to take advantage of pool and courts. Not recommended for business traveler who wants quiet to prepare for the...More

    Thank A TripAdvisor Member
    Response from Management36280, General Manager at Residence Inn Chicago LombardResponded 27 June 2016

    We understand how challenging it can be in summer with all of the families that travel to the area. We have shared your feedback with the appropriate departments on what we can do better moving forward. Thank you for your time!

    Extended Stay America - Chicago - Westmont - Oak Brook
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    Hyatt Place Chicago/Lombard
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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$117 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Lombard
    • #4 Business Hotel in Lombard
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity, Hotels.com, Expedia, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Residence Inn Chicago Lombard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • DuPage County >
    • Lombard
    • Also Known As
    • Residence Inn Chicago Lombard Hotel Lombard ,
    • Residence Inn Lombard ,
    • Lombard Residence Inn
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    Traveller (15)
    Room & Suite (24)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (14)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Hyatt Place Chicago/Lombard
    538 reviews
    1.30 km away
     
    The Hyatt Lodge at McDonald's Campus
    722 reviews
    5.44 km away
     
    Extended Stay America - Chicago - Westmont - Oak Brook
    89 reviews
    5.72 km away
     
    The Drake Hotel - Oak Brook
    364 reviews
    6.93 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    4.11 km away
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    4.30 km away
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    4.82 km away
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    Ask a question
    Questions & Answers
    dkinzie2017
    27 February 2017|
    AnswerShow all 2 answers
    Response from Cynthia I | Property representative |
    We are actually a Marriott hotel. Thank you Cynthia
    0
    Votes
    Teacher2nd
    28 March 2016|
    AnswerShow all 8 answers
    Response from Cynthia I | Property representative |
    Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
    0
    Votes
    nehalvakil
    8 April 2015|
    Answer
    Response from Cynthia I | Property representative |
    Penthouse suite's and bi-level suites are the same. Penthouse suite's do not have a door for the bedroom. However our Two bedroom Penthouse suites does have a door for the bedroom on the main floor.
    0
    Votes
    Room Tips
    "Choose the second floors if your able to walk stairs."
    Read review
    "Try to take the room near reception during winters"
    Read review
    "Close to shopping and dining choices."
    Read review
    "Please try the Penthouse Suite for a great romantic stay."
    Read review
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