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Residence Inn Chicago Lombard

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Residence Inn Chicago Lombard
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172 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Ponte Vedra Beach, Florida
Reviewed 23 March 2016

We stayed one week in March, in a 2-story, fully renovated, penthouse unit. I have no complaints with the unit itself--- spacious, clean, quiet, with comfortable beds. Please be aware that our stay was during the winter, when weather prohibits outdoor activity. It does not have the Marriott feel, as there seems to be mostly long term residents here-- the...

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Helpful?
1Thank lauren h
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see you enjoyed your stay at the Residence Inn Chicago-Lombard. We do have a spacious rooms to keep every comfortable for any length of stay. We hope to see you again the next time you are in the Lombard area. Thank you!

Reviewed 9 February 2016

I stayed there for almost 2 months, it is really nice and the people there are seriously the best, almost most of them are ladies, they are very friendly and nice, very safe, very comfortable, the food is so kind and yummy, they have a shuttle that can take u anywhere 5 miles away from the hotel and when u...

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Helpful?
Thank Haya A
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see you enjoyed your stay at our hotel and were able to utilize our complimentary shuttle service, breakfast and evening events. We hope to see you and your family at the Residence Inn Chicago-Lombard the next time you are in the area.

Joliet, Illinois
Reviewed 18 January 2016

Although i have stayed here on many occasions this time it was not perfect, had problems with the fireplace and the people above us were a little noisy however the day mgr was very helpful at checkout and i will be back

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Thank topspeed1948
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Sorry to see you had guest's above your room that were noisy and also issues with your fireplace. With our cold winters burning a composite log in the fireplace can be very comforting. We hope to see you again the next you travel to the Lombard area.

Randolph, NJ
Reviewed 13 January 2016

I booked a two-bedroom, two-bathroom penthouse suite at the Residence Inn. Though we had plenty of room, the bedrooms were not closed off. The main floor was an open plan and the upstairs bedroom loft was also open. We were an extended family staying here, and there was no way to darken the bedrooms while others were up or have...

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Thank LindaRandolph_NJ
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your comments about our hotel. This always gives us an opportunity to improve our service. We have two types of lofts at our hotel. The Penthouse that you stayed in is more open and our Two bedrooms have a door and wall closing the bedroom area off from the living area on the main floor. They both...

Chandler, Arizona
Reviewed 3 January 2016

Spent a week in this hotel during the Christmas holidays. It was truly a pleasure. The staff took time with the patrons and seemed comfortable and happy to be of service (especially Elizabeth). The breakfasts were good and plentiful. Though hours for breakfast and the evening social hour changed during the holiday, the staff did try to keep the residents...

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Helpful?
Thank carolerk
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

We are glad to see your family including the dog had a wonderful Christmas Holiday. We will make sure Elizabeth is recognized for her great service. Thank you and we hope to see you again at the Residence Inn Chicago-Lombard!

United States
Reviewed 17 December 2015

The Residence Inn is my favorite Marriott product, and in the winter I especially love the fireplaces in the two-bedroom suites. I head out to the local Jewel Osco (grocery) and buy a box and a half of synthetic logs and burn 2 or 3 every night. Better than TV... I don't eat breakfast but it looks like they have...

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Helpful?
1Thank MsMMiler
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your great comments. The Fall and Winter time of the year are great when you have a fireplace to come home to at the end of the day. We hope to see you again at the Residence Inn Chicago-Lombard the next time you travel to the area.

Bristol, Wisconsin
Reviewed 4 December 2015

My company is next door to this hotel, and we had just concluded a big company meeting Wednesday evening; many of our out of town employees had to check in all at once, slamming the front desk. The two persons on duty handled our crowd quickly, treating each guest like they were the first customer of the day. My room...

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Helpful?
Thank MarkBeemsterboer
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

It is great to see we were able to meet all of your needs while you are traveling for business. We hope to see you again at the Lombard Residence Inn Chicago Lombard the next time you travel to the area.

Fallbrook, California
Reviewed 17 October 2015

The hotel was in a good location, but at the time we stayed, it was in really bad shape. The building is in a condo-style, with separate staircases leading to each 2nd story room. Many of the staircases were falling down and unsafe to walk on; some rooms were missing stairs and just were doors opening out to a 2...

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Helpful?
Thank Frank O
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your feedback. Our design of hotel does have stars to enter our 2nd floor rooms. These were all replaced several years ago and will continue to check them daily as many of our guests and associate use them. We hope to see you again the next time you visit the area.

Saint Charles, Michigan
Reviewed 4 October 2015

The rooms were very spacious and reasonably priced. The staff at the front desk were very friendly and accommodating. We stayed during a local college graduation and were very happy with our choice. It was close to the facility and close to many restaurants. The breakfast provided was a bonus with many things to choose from.

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Thank bulldogdoc
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for choosing to stay at the Residence Inn Chicago-Lombard while attending the local graduation. It is a close location for families attending the local college graduations at a great value. We hope to see you again if you visit the Lombard area.

Des Moines, Iowa
Reviewed 29 September 2015

The location was excellent. Convenient to the highway, but not close enough to hear road noise. The staff was fine. The room was clean overall, though there was a cobweb hanging above our bed. We had a unit which had one queen bed. The room seemed a bit cramped, but was adequate. The kitchen was adequately stocked, though it would...

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Helpful?
Thank IChzhd
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review

Thank you for your review. We have addressed the issue in your guest room with the team to make sure this does not happen again. We are glad to see you enjoyed your time while visiting the area and also our complimentary breakfast.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 

Additional Information about Residence Inn Chicago Lombard

Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Region: United States > Illinois > DuPage County > Lombard
Price Range: RM482 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Lombard staff and other travellers.
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Questions? Get answers from Residence Inn Chicago Lombard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please try the Penthouse Suite for a great romantic stay.”
 of 5 bubbles llchappellfashions, 13 Jan 2017 | Read review
“Pent house rooms have lots of stairs and no elevators”
 of 5 bubbles WendyMomto4, 14 Dec 2016 | Read review
“Ask for a room away from the busy streets!”
 of 5 bubbles EnglishLight, 21 Nov 2016 | Read review
“Corner Rooms on high floors are quiet”
 of 5 bubbles 698nandanp, 14 Oct 2016 | Read review
“Able to have a good view of our car from the window, but otherwise not much sunlight. Perhaps an end unit would have more light.”
  • Studio Suite bedroom
  • Studio Suite living area
 of 5 bubbles JSW155, 15 Sep 2016 | Read review
5 of 5