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Hampton Inn & Suites Chicago Southland-Matteson

Hampton.comUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$149*
US$149*
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Hampton Inn & Suites Chicago Southland-Matteson
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384 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Matteson, United States
Reviewed 2 days ago NEW

Hampton Inn knocked it out of the park in all of the essentials and added little extras that I and the kids thought were just awesome. The 'happiness board' in the breakfast room was a nice touch - literally made us happy, and the kids were thrilled to leave their mark. We'll definitely come again when we visit!

Review collected in partnership with Hampton
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Helpful?
Thank brittanysU2677JX
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you and your family enjoyed staying here with us at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for your good review and we look forward to your next visit.

Lake Zurich, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017 via mobile

Stayed here for one night to attend a local dance competition with my daughter and I could not have been more pleased with the friendly & helpful service, beginning at the front desk, to the beautifully updated and clean surroundings. After a very long day it was great to come back to such an accommodating environment. The rooms have been...

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Helpful?
Thank LuxeMama
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Thank you for choosing our hotel and we hope your daughter did well in the competition. We would all like to invite you back again to stay with us here at the Hampton Inn & Suites Chicago Southland-Matteson.

Granger, Indiana
Reviewed 3 days ago NEW

Convenient location for events at the Tinley Park Amphitheater. I used the digital check-in process the day before my reservation began. All was well and I was awaiting the delivery of a digital key. During the day I received a note on the HHonors app stating to visit the front desk upon arrival to the hotel. When I arrived the...

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Helpful?
Thank scottj696
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments

Missouri
Reviewed 5 days ago NEWvia mobile

This is a really nice hotel that has a friendly staff, clean rooms, a quiet location and a decent breakfast. The hotel itself was built to be as nice as possible but at an economy rate. The amenities are adequate but nothing fancy. A small bathroom had good water pressure with lots of hot water. Noisy neighbors could be an...

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Helpful?
Thank Mack M
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience concerning other guests noises, Your feedback helps us improve. Thank you once again for your comments

Reviewed 2 weeks ago

If you don't need to get a solid night's sleep, this is the Hampton for you. You will be able to hear when any of your "neighbors" arrive back to their room whether they are just letting the door slam shut or coming back from a bachelorette party. It may even sound like monkeys are jumping on and off the...

Review collected in partnership with Hampton
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Helpful?
Thank Debi L
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. Please know your comments are taken very seriously. Thank you for the distinct service you have provided us by sharing your thoughts.

Memphis, Tennessee
Reviewed 18 April 2017

Quick check in/out. Clean comfortable room. Great night of sleep, nice comfortable pillows. Area where hotel is had good places to eat. The breakfast had nice and fresh items, dining area was clean food was great.

Review collected in partnership with Hampton
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Helpful?
Thank franklino328
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you enjoyed a good nights sleep here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for your good review and we hope you will return again soon.

Las Vegas, United States
Reviewed 9 April 2017

We enjoyed a comfortable stay. The room was clean and the facility was also. The lobby is bright and clean and everyone we encountered was polite and cheerful. The digital check-in made the whole procedure go very smooth. My wife and I felt very comfortable from our arrival until our departure.

Review collected in partnership with Hampton
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Helpful?
Thank 288williec
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We are glad you were comfortable during you stay here at the Hampton Inn & Suites Chicago Southland-Matteson. Thank you for staying and we hope to see you again. Your good review is appreciated.

Chicago
Reviewed 7 April 2017

The young lady at the front desk by the name of melody is very rude very rude have a bad attitude she's very races a general manager and her manager are very rude as well and they are liars they lied about giving us back our money after a ladder and said they're only four people can go up to...

Review collected in partnership with Hampton
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Helpful?
Thank tyeshal2017
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments.

Worthington, United States
Reviewed 6 April 2017

The hotel appears to be virtually brand new with all amenities as advertised. The staff was very friendly and welcoming upon our arrival, recommending several restaurants in the area. Our room was spotless including the bathroom. The room was also very quiet and supported a restful night's sleep. The complimentary breakfast was very good and helped get us on our...

Review collected in partnership with Hampton
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Helpful?
Thank 488haroldb
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

We would like to thank you for your good review and for complimenting our staff and our hotel. Please return again to stay here at the Hampton Inn & Suites Chicago Southland-Matteson the next time you are in our area.

Brighton, MI, United States
Reviewed 16 March 2017

Have stayed here several times. Hotel is always very clean and up to date. Staff is very friendly. Rooms are very clean, comfortable, and quiet. Heat and AC worked very well and made it easy to keep room comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank wardm2017
KanaHotelGroup, Manager at Hampton Inn & Suites Chicago Southland-Matteson, responded to this review

Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon here at the Hampton Inn & Suites Chicago Southland-Matteson.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Set just off of I-57, the Hampton Inn & Suites Chicago Southland - Matteson hotel in Matteson, IL is your perfect choice just outside of downtown Chicago. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn & Suites Chicago Southland-Matteson

Address: 20920 Matteson Ave, Matteson, IL 60443-2102
Region: United States > Illinois > Matteson
Price Range: RM620 - RM969 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chicago Southland-Matteson 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago Southland-Matteson staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn & Suites Chicago Southland-Matteson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very noisy”
DaveMagic, 5 Mar 2017 | Read review
“I stayed on the top floor at then end of the hall. Never heard another guest.”
pooch53218, 18 Feb 2017 | Read review
“Corner double queens have a sleeper sofa.”
527jeffn, 26 Aug 2016 | Read review
“Our room was great--2 queen beds, beautiful bathroom--wonderful”
902AnnetteB, 22 Aug 2016 | Read review
“In another hotel”
creditbiz, 18 Jul 2016 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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