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Holiday Inn Chicago Matteson Conference Center

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155 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Minooka, Illinois
Reviewed 3 weeks ago

I attended a workshop at this location this past weekend. The conference rooms and lobby space were freezing. After a day and a half of complaints and a room change to move further from the main door (thinking that may have been contributing to the cold temperature) we were told that the heating system was not working properly. Why didn't...

Thank Janet A
IHGService, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Hello Janet A, First of all, thank you very much for your recent stay at our Holiday Inn Matteson, IL. I am so sorry to see you did not enjoy your overall experience with us, especially with the heating, housekeeping and the noise during your stay. We’d like to obtain some additional detail regarding your experience so we have sent...

Reviewed 18 January 2017 via mobile

I stayed at the holiday inn on 1-16 at the Matteson location. We chose this location due tmrw to the proximity from the house because once a month we like a "mini" getaway along with the fact that it does have a hot tub. We chekd in and once we arrived in our room I noticed there was a hard...

Thank ISA S
IHGService, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Hi ISA S, Thank you for your recent stay and for taking the time to write a review of our hotel. It is regrettable that our housekeeping services did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the opportunity to make...

Bloomington, Illinois
Reviewed 8 January 2017 via mobile

This is a very large hotel that is in need of a major remodel. The rooms have been remodeled and are decent. However the pool area needs a major remodel. It is very old and condensation is dripping from the ceiling. The hallways and pool area is freezing. I am sure it is hard to keep something this size with...

Thank Andrea T
IHGService, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Dear Andrea T, Greetings from the Holiday Inn Matteson, IL! Thank you for choosing to stay in our hotel and going out of your way to share your feedback. I'm pleased to know that you found the newly refurbished rooms to your liking. On the other hand, I'm sorry to learn about the inconvenience that you've experienced because of some...

Albuquerque, New Mexico
Reviewed 27 December 2016

I called this hotel about midnight in need of a last minute room and successfully obtained one despite the holiday weekend. The service was great, the woman was very friendly and professional, check-in was fast and easy. The room was super clean and comfortable and we had no issues. There is a bar in the lobby that turns into a...

Thank mscarol7
Reviewed 10 December 2016 via mobile

First of all, Jazmine and Tiana were very friendly and helpful upon check-in. They definitely set a great tone at that time. Room was large and had a refrigerator and microwave. Bed and pillows were very comfortable. Room was clean and had a fresh scent. There is a Keurig coffee maker in the rooms. I did have to ask the...

Thank Pstrtj
Chicago, Illinois
Reviewed 2 December 2016

Check in was good. Ran into a couple of issues and called the front desk and they fixed them quickly. It was Thanksgiving Day so the restaurant was closed. But the lobby was nice and clean. A little dated but a good spot to quickly crash before heading out in the morning. Beds were comfy, room was warm and the...

Thank Michael B
Atlanta, Georgia
Reviewed 14 November 2016

Walked in and was greeted at the desk by 2 employees behind the counter, one of the ladies was named Mary and was extremely pleasant the entire time, we even ended up talking about Georgia and family trips etc. I got upstairs to my room and t was very spacious and very clean. The bathroom was very clean also. I...

Thank Craig H
Reviewed 12 November 2016 via mobile

Room was great. Staff was super nice. We didn't leave the room so I can't speak about anything else. 😊 I have visited their restaurant, Bar Louie, on another occasion and the food is great. Drinks are ok. Not enough liquor for your money though.

Thank Monica M
Clemson, South Carolina
Reviewed 16 October 2016 via mobile

This a is a large Holiday Inn that is typical for the hotel chain. It is a convenient place to stay if you're in that area and reasonably valued. There is no "free breakfast" as is normally offered by Holiday Inn Express and other chains in that category. The tier level Holiday Inn uses places this one "above" that but...

Thank LGx360
IHGService, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Dear LGx360, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and...

Richmond, Virginia
Reviewed 11 October 2016

My husband and I stayed here because we had a funeral to go to in Country Club Hill, they allowed pets (They do not allow pets anymore effective October 1st), and it seemed to be the best hotel for the price in the area. The service: This is actually the reason why I gave it a 3 instead of a...

Thank I-Travel-4-Food
IHGService, Guest Relations Manager at Holiday Inn Chicago Matteson Conference Center, responded to this review

Dear I-Travel-4-Food, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the service you received from our staff. On the other hand, we are sorry for the challenges you had with your room, especially in your bathroom and the door. We also apologize for the unusual smell you noticed which...

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Room/Suite (31)
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Hotel & Grounds (17)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Chicago Matteson Conference Center.Matteson, a southeast suburb of Chicago, is in the heart of everything at the four-way intersection of I-57 and Rte. 30, we offer a convenient location with easy access to I-80, I-294 and I90/94.Welcome to the Holiday Inn Matteson Hotel and Conference Center NEWLY RENOVATEDComfortable with a new contemporary look, the hotel offers 202 quiet guestrooms including luxurious whirlpool suites. The Holiday Inn Matteson Hotel provides you with a home away from home. Escape to our exquisite oasis area where the indoor pool, whirlpool, game room and fitness center await you. Restaurant/Bar Our Bar Louie Restaurant offers selections for breakfast, lunch, dinner and room service featuring menu options for everyone. You can catch all the latest sports events in Bar Louie on our many large flat panel TVs open every day of the week. Relax in our huge Lounge area where you can unwind. Three beautiful ballrooms and 9 multi-purpose rooms provide 13,000 square feet of flexible meeting space. Our skilled Catering staff provides the creativity and personalized service you expect. Holiday Inn Matteson offers the most versatile and exclusive meeting rooms in the area.Nearby attractions include First Midwest Bank Amphitheatre,Tinley park covention centre,Bar Louie(onsite) and many others...Nearby Companies include Ford Motors, Applied Systems, Ace Paint, Panduit, UGN, Chicago Auto Auction, Federal Signal, Formax and ITW. The hotel is also conveniently located minutes from the Tinley Park Convention Center, Rte 66 Raceway and Casinos. ... more   less 

Additional Information about Holiday Inn Chicago Matteson Conference Center

Address: 500 Holiday Plaza Drive, Matteson, IL 60443-2269
Region: United States > Illinois > Matteson
Price Range: RM392 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Matteson Conference Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Matteson Hotel Matteson
Matteson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Matteson Conference Center staff and other travellers.
3 questions
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Sibley, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Chicago Matteson Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get something on the higher floor to avoid the noise.”
 of 5 bubbles 103MichaelB, 2 Dec 2016 | Read review
“Ask for a high floor”
 of 5 bubbles J4654DTcraigh, 14 Nov 2016 | Read review
“I always use an app like hotwire always get better deals”
 of 5 bubbles victoriarX1734LY, 16 May 2016 | Read review
“Get room on 2nd floor if you will be using pool alot and don't mind hearing kids running all day and night until the pool closes”
 of 5 bubbles KeeKee042014, 9 Apr 2016 | Read review
“Many room to chose, Liked the top floor.”
 of 5 bubbles 734bryans, 7 Nov 2015 | Read review
5 of 5