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Hampton Inn Mattoon

Hampton.comUS$109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Mattoon
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310 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Plymouth, United States
Reviewed yesterday NEW

I brought an issue I had in my room to the Desk clerk at check out and asked for a 50% discount and was met with an attitude as well as a lack of willingness to take care of my satisfaction. When the Hamptons offer a 100% satisfaction and I ask for a 50% discount due to the issue why...

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Helpful?
Thank Michael S
Evanston, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

My wife and I stayed at the Hampton Inn over the Mother's Day weekend. We had driven 600 miles and were tired when we called from the road. Doug, who answered, could not have been more helpful. The first floor room that we desired was available but he warned us off as it was adjacent to the pool. Good advice...

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Helpful?
Thank jaylytle
About Hotel's Favourite Review
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

I'm glad you enjoyed your stay with us. I see Doug was very helpful and gave you a good restaurant recommendation. I hope to see you again the next time you are in the area.

Havana, Illinois
Reviewed 6 days ago NEWvia mobile

Nephew was getting married in Mattoon so we decided to stay here. I used my Hilton Honors points for the stay. Called in advance to get an early check-in so we could dress there. Were told 2 pm, got there at 2 and they found us a room that was ready. Rooms were clean. Only issue was check-out. Stood at...

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Helpful?
Thank Kevin1234567892014
GM-MTOIL, Front Office Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I am glad you had a great stay with us. I am sorry that no one was at the desk at check out. This is unusual and I will be looking into that. Sorry for your wait.

Punta Gorda, Florida
Reviewed 1 week ago NEW

Because i did not book directly through Hilton- I was not permitted any Hilton Benefits. The room was clean. The pool was not heated and was extremely cold. The breakfast eggs were dry and cold, selection was same old hilton breakfast- being Mothers day you think it would of been more attractive!

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Helpful?
Thank James R
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you James for the review. I am sorry you found the pool cold. I will look into this. We usually keep it at 85 degrees and our gusts find that really comfortable. I am sorry you were not able to receive your Hilton Honors points for your stay. It is Hilton's policy to only give points for booking through...

Pullman, Washington
Reviewed 1 week ago

This is a very nice, quiet Hampton. Slept the best I have ever in a hotel. Staff was very friendly and the rooms were very clean, A/C worked great, housekeeping was great. My only suggestion to the owners is that some of the furniture in the rooms (i.e. chairs) need to be replaced. They are looking a bit old. Breakfast...

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Helpful?
Thank WaynesonWheels
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for writing a review on our hotel. I am so glad to hear you slept the best you ever have in a hotel. I'm glad you enjoyed your stay with us. We will be going through a complete renovation of our rooms in October with all new furniture. You will have to try us again if you are...

San Gabriel, United States
Reviewed 1 week ago

We love staying here, anytime we are in the area. The rooms are great and the hotel staff is always available and friendly. Coffee is always hot and breakfast so delicious. We love how flexible the housekeeping staff is with cleaning and stocking the room. Great value whenever we stay.

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Helpful?
Thank jackiemR6178MP
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Hi Jackie, Thank you for your review. I am glad you enjoyed your stay. Thank you for saying our desk staff is friendly. We have a great staff. Hope to see you again.

Saint Charles, Missouri
Reviewed 4 weeks ago

Not bad. Slightly overpriced but, very clean. The breakfast was ok. The room felt a bit small. Staff was courteous but, not really "bend over backwards fantastic". Still, better than some alternatives.

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Helpful?
Thank travwils
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

I appreciate the review. I'm glad you got to enjoy the breakfast and enjoyed the clean room. I hope to see you again.

Hollywood, Florida
Reviewed 14 April 2017 via mobile

When you stay at Hampton you can almost always expect a certain level of quality. This Hampton does not disappoint. Because the hotel is a little older the rooms are larger than normal, affording a small couch and mini refrigerator. It appears the rooms have been refurbished as best as possible but there are still hints at what it used...

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Helpful?
Thank blackjack1234567
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I am glad you enjoyed your stay. We are going to be going under a renovation in October so we will have all new looking rooms. Hope to see you again.

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 3 April 2017

Great place to Rest and Relax on Interstate 57 before tackling Chicago traffic. Clean, safe and friendly. Price is reasonable. I have stayed there many times and I would highly recommend for future stays.

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1Thank roberthU6939FR
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you Robert for your review. I am glad you had a restful night sleep before tackling the Chicago traffic. That can be a bit tricky and scary for me. Thank you for being a loyal customer and I hope to see you again sometime.

Robinson, Illinois
Reviewed 28 March 2017

Close to our agenda for the day,very easy check in ad check out process, comfortable bedding, hallway noise early am and breakfast entrees were not very warm. All in all a good value for our needs. Will stay again

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Helpful?
Thank darralynnb
GM-MTOIL, General Manager at Hampton Inn Mattoon, responded to this review

Thank you for your review. I am glad you found the bedding comfortable. I am so sorry you experienced noise so early in the morning. I know how frustrating that can be. I am glad to hear you will be back again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Discover the Hampton Inn Mattoon, IL hotel, located just 2 miles from downtown and close to many restaurants and shopping, including the Tanger Outlet Center. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Mattoon

Address: 1416 Broadway Ave E, Mattoon, IL 61938-4636
Region: United States > Illinois > Mattoon
Price Range: RM473 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Mattoon 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Hampton Inn Mattoon Hotel Mattoon
Mattoon Hampton Inn
Hotel Style:
#1 Business Hotel in Mattoon
#2 Family Hotel in Mattoon
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Questions & Answers

Questions? Get answers from Hampton Inn Mattoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our third floor room was quiet and clean.”
jaylytle, 14 May 2017 | Read review
“Find another hotel-this is an older hotel.”
  • Desk and bed
johnmX5337ZU, 19 Oct 2016 | Read review
“Easy access, safe, and the noise level from the adjoining interstate highway is minimal.”
RossIrwinandMarie, 8 Sep 2016 | Read review
“All of the rooms are quiet.”
Charlie282, 23 Jun 2016 | Read review
“outdated and loud”
41969Muscrat, 20 Jun 2016 | Read review
5 of 5
Hampton.com
US$109* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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