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See all 3 hotels in Mount Prospect

Country Inn & Suites By Carlson, Chicago O'Hare Northwest

490 reviews
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Traveller (39)
Room & Suite (6)
Pool & Beach (3)
Overview
  • Excellent36%
  • Very good29%
  • Average16%
  • Poor11%
  • Terrible8%
Travellers talk about
“park and fly”(14 reviews)
“free shuttle”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)Write a Review
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Traveller rating
160
137
79
55
39
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LanguageEnglish
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160
137
79
55
39
Show reviews that mention
All reviewspark and flythe shuttle driverfree shuttlefree breakfastclose to the airporthot breakfastdonutswe've stayedwould stay here againnice breakfastindoor poolchecking incoffee makerchicagooharenwproximity
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1 - 5 of 470 reviews
Reviewed 1 week ago

Let me start with saying that the hotel is undergoing major renovations. All public areas like swimming pool, breakfast area, gym are closed. The room that they assign wouldnt have any remodeling going on - i would say they would have completed that on that...More

Thank sid1980
Reviewed 7 December 2017 via mobile

Ok.let me start with the fact that this place should not be open to public.It's a construction Zone.2 floors of dust and construction with few rooms on 3 rd floor.No fridge no microwave no breakfast no swimming pool.No lobby.First room smelled like cigarettes.Second had shower...More

Thank slavkaz24
Reviewed 12 October 2017

Good: The hotel clerks were friendly and helpful. They had a free complete breakfast that was good. They have a free 24 hour shuttle service to the airport. They have internet and a printer. Bad: The hotel was going through major reovations and although my...More

1  Thank Frank E
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chicago O'Hare NorthwestResponded 16 October 2017

Thank you for reaching out to us. It is gratifying to know that our efforts to give the best service possible has been appreciated and that you were pleased with our complimentary breakfast, shuttle service and facilities. However, we are sorry to hear that we...More

Reviewed 11 October 2017

We had to wait an hour for the shuttle to pick us up at the airport and then we could not get a shuttle to the airport in the morning because they said they were already booked. The only reason we booked at this hotel...More

Thank samjones912
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chicago O'Hare NorthwestResponded 14 October 2017

Thank you for taking the time to write a review. We are sorry to hear that you were not pleased with your stay due to the shuttle service at that time. This is certainly not the kind of experience we would like you to have....More

Reviewed 30 August 2017

I stayed at this hotel with a group of 35 people. We found this to be a great hotel. They are currently renovating the site, and the room that I stayed in was not yet renovated, but my family found it nice enough, a 3...More

Thank Tyrell J
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$76 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (39)
Room & Suite (6)
Pool & Beach (3)
Dining (1)
Hotel & Grounds (45)
Bathroom (1)
Questions & Answers
Ask a question
MissMcGehee
19 May 2016|
AnswerShow all 2 answers
Response from Ann C | Reviewed this property |
Metra is how we go. If you go on weekends its $8 per person for weekend pass.
1
Vote
MICHIGAN12-MIKE
20 February 2016|
Answer
Response from Nia01 | Reviewed this property |
Not sure for AARP coz I am foreigner but all no smoking room and yes for handicap.
1
Vote
Jazz H
1 October 2015|
AnswerShow all 3 answers
Response from mileagedropout | Reviewed this property |
Don't know if my previous answer went through, but I agree with previous responses. My best suggestion is to phone hotel manager to see if you can negotiate a deal. These people seem very nice; I have stayed there several... More
0
Votes
Room Tips
"Pick a room away from the elevators. it makes a horrendous noise ."
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"Wait until all the renovations are finished."
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"First floor is already renovated"
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"Just have a look at the entrance lights. If there are still cobwebs make your own decision what to do .."
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