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Country Inn & Suites By Carlson, Chicago O'Hare Northwest

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467 Reviews from our TripAdvisor Community

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Showing 448: English reviews
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Dubuque, Iowa
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank Kevin F
Foster City, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank erinr710
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

South Africa
Reviewed 2 weeks ago

We needed a place to stay before our flight out of O'Hare the next morning. Most hotels in the general area were quite expensive, relatively, and were also booked up. This was available and for a reasonable price. In general, a nice place. Nothing fancy and no frills. We have no complaints

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Thank PANeddie
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Wisconsin Rapids, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 508warrenm
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Reviewed 3 weeks ago

This was a very nice hotel as far as the room goes. We were really looking forward to using the hot tub, but once we got there, the hot tub was surrounded by caution tape and was obviously not functioning. The breakfast was tasty, but there were only 2 options for the hot portion, cheese omelette and bacon. not many...

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank tracysK916SE
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear tracysk916SE, We are sorry you could not use the hot tub, we are currently under going a complete renovation which should be completed within the next few months. I hope you will give us another opportunity to serve you should your travels bring you back into the area. Thank you,

Davenport, United States
Reviewed 3 weeks ago

Your hotel should stand as a model of what County Inns should be about. I look forward to re visiting the property when renovation is all done. The location is lovely, and void of traffic that kept me away from other hotels.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 450cecilg
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear 450cecilg, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Berkeley, Illinois
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank J E
Hyderabad, India
Reviewed 12 February 2017 via mobile

Stayed at this hotel for a night stay before flying out from Chicago OHare airport. Good hotel with decent gym, self service laundry and nice breakfast. The rooms are very spacious and comfortable too. However the bathroom was little cramped and appeared with little rusted fittings in the tub. Overall enjoyed the stay.

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Thank uvsagar
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear Uvsagar, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Copenhagen, Denmark
Reviewed 5 February 2017

Based on information from staff the hotel will leave the Country Inn chain shortly. Renovations to one of the Hilton franchise concepts are ongoing - resulting in a bit of construction noise during daytime. Review does cover one of the old rooms. Friendly staff, even thanking for being a Club Carlson member. Great shuttle to O'Hare - you just need...

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1Thank Nubus
MP-CIS, Front Office Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Dear Nubus, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

Middleton, Wisconsin
Reviewed 17 January 2017

Customer service is the worst; the desk clerk actually hung up on me. I called back and was told he could not help me and I would need to call the manager in the morning. What!?!?!?! Prices have gone up by 25%; parking is no longer free; service is awful. After 9+ years of staying at this hotel we are...

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4Thank Wallywoman1950
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We are sorry you feel you incurred unexpected fees. Parking is free during your stay, however if you are leaving a car for an extended period of time we do charge for parking....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare Northwest

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056-5804
Region: United States > Illinois > Mount Prospect
Price Range: RM421 - RM589 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chicago O'Hare Northwest 2.5*
Number of rooms: 94
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hote.”
 of 5 bubbles Wallywoman1950, 16 Jan 2017 | Read review
“Do not go to this hotel. It is not fit for guest.”
 of 5 bubbles ecommerce1843, 22 Jul 2016 | Read review
“maybe request the top floor”
 of 5 bubbles KathyE648, 10 Jul 2016 | Read review
“Very welcoming”
 of 5 bubbles sylvial439, 8 Jul 2016 | Read review
“Be careful with the no changes policy when booking your room!”
 of 5 bubbles cabocandice, 21 Jun 2016 | Read review
5 of 5