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Best thing about it was checking out!!
Rooms stunk of cigarette smoke
Had to make sofa bed up with sheets passed over the reception desk to me screwed up in a ball as "they just come out the dryer"....
Had to ask for cups plates...More
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 3 days ago
We strive to consistently deliver exceptional service, so we apologize that your experience with us was disappointing. We have shared your feedback with the appropriate department heads, and steps have already been taken to ensure these mistakes are not repeated in the future. Please visit...More
We reserved 2 rooms for a night stay for $55 each room. Seriously, i cannot complain much for that price. It is a no frills place. However, room was very clean & quiet. Room was very big. We checked in late - around 11:15PM. All...More
1 Thank Robert M
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 18 July 2017
Robert, thank you for choosing Extended Stay America - Chicago - Naperville - East for your stay. It is great to know you liked your room and our affordable pricing. Thanks for sharing your experience online. We look forward to seeing you again.
I was relocated to Chicago from Florida for work I've been here at the Extended Stay America Naperville East since August 18th, I am checking out Wednesday morning and moving into my place.
This hotel is very clean and conveniently located by shopping and food!...More
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 2 weeks ago
Thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so thank you for acknowledging our...More
Nice hotel. Clean and friendly staff willing to do anything for the guest's. Only thing no in room coffee , water/coffee cups and not enough parking spaces. Otherwise all is good. Will come back and stay again. price is right.More
Thank Callie P
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 5 weeks ago
Callie, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we...More
Unclean room with leftover trash from previous guests. Smelly hallway. Terrible staff. There are many other hotel in this area. Location is good so please pay little more so you do not ruin your stay.More
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2 Thank 821krunalp
Response from 00esa, General Manager at Extended Stay America - Chicago - Naperville - EastResponded 9 August 2017
Please accept my apologies for the cleanliness and poor service you encountered during your stay. What you experienced is not acceptable and we are taking immediate actions to identify where we failed and what we can do to prevent these issues from occurring again. I...More
US$69 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Homestead Studio Suites Chicago - Naperville Hotel Naperville ,