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07/05/2017 08/05/2017
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    Chicago Marriott Naperville

    1801 N Naper Blvd, Naperville, IL 60563-1554
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$8 US$159US$151View Deal
    US$159View Deal
    US$159View Deal
    Traveller (50)
    Room & Suite (24)
    Dining (3)
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    Overview

    • Excellent42%
    • Very good38%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “per day” (8 reviews)
    “room service” (15 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Hotel Arista at CityGate Centre
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed yesterday

    The hotel is just "ok". The service is just not typical of a Marriott. I prefer full-service hotels and unfortunately it is the only one in that area. The last time I stayed, someone dropped a can of soda in the concerige lounge by the...More

    Helpful?
    Reviewed 2 weeks ago

    The hotel is very nice and was convenient to the location we were visiting. The staff was very friendly and helpful. Our problem is that the room, which is supposed to accommodate two people, does not do that. It is not possible for two people...More

    Helpful?
    Reviewed 2 weeks ago via mobile

    I have been here 2x in the last 2 years and normally I stay up for a week each trip. Theyve got the best staff and is willing to help all the time! The only area where I think they could improve is breakfast where...More

    Helpful?
    Reviewed 13 March 2017

    The service of this hotel is awful, especially management. I did not have a good first impression…the receptionist did not smile to greet me at check in and seemed more interested in talking to her friends at the front desk. I got my room, and...More

    Helpful?
    Management response:

    Good day David K, Thank you for providing your feedback in regards to your recent stay. We appreciate you taking the time to write the review. After reviewing your comments, I would like to apologize for the inconveniences we caused you. I am sorry that...More

    Reviewed 7 March 2017

    I've been traveling to Naperville quite a bit for Business, so this hotel has been my home away from home for the past 6 months or so. The front desk staff is friendly and helpful. There is a lobby bar that offers food which is...More

    Helpful?
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$141 - US$278 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Naperville
    • #5 Family Hotel in Naperville
    • #7 Business Hotel in Naperville
    Photos
    Traveller (50)
    Room & Suite (24)
    Dining (3)
    Pool & Beach (2)
    Nearby
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    Questions & AnswersAsk a question
    Eu Jin M
    My name is Yujin Ma. I will check in on 08Oct2016 I ordered some parcel to your hotel. It might be 3boxes. Would you keep it for me please.
    26 September 2016|
    Answer Show all 4 answers
    Response from Paul L | Reviewed this property |
    No aasas
    0
    Votes
    Zhi Y
    Can front desk staff help to collect parcel? If yes then I will order things online n send to hotel.
    27 August 2016|
    Answer Show all 5 answers
    Response from Froneman | Reviewed this property |
    Yes they would oblige and receive your parcel provided you arranged this with the hotel and the parcel is small
    1
    Vote
    Zhi Y
    Can front desk staff help to collect parcel? If yes then I will order things online n send to hotel.
    27 August 2016|
    Answer
    Response from travelcat67 | Reviewed this property |
    Yes, they will take your package and hold for you to pick up. It would be best if you notified them in advance a package for you will arrive at the hotel.
    0
    Votes
    Room Tips
    "Most rooms have walk-in showers. (request bathtub if needed) and there are some extremely large rooms that..."
    Read review
    "All the rooms are pretty much the same."
    Read review
    "Ask for the mini fridge before check in"
    Read review
    "Corner room"
    Read review