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Chicago Marriott Naperville

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Traveller (75)
Room & Suite (38)
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Overview
  • Excellent45%
  • Very good38%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“holiday inn”(12 reviews)
“full service”(7 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)
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All reviewsthe concierge loungeholiday innfull serviceroom servicehotel restaurantroom was spacioushallway noisebusiness travelbreakfast buffetrestaurants within walking distancewater pressurewalk in showerwedding receptionlobby barcorner roombusiness hotelnice stay
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21 - 25 of 437 reviews
Reviewed 26 October 2017 via mobile

3 night stay with additional stays already booked. Can't beat the Marriott king beds. I actually got 8 hours sleep a night! I'm in a corner king room and the room is huge. Then, the bathroom is small. Excellent Wi-Fi included in room rate for...More

Thank tripper9930330
Reviewed 6 October 2017

I was a guest at the Marriott in Naperville for a week recently. Check in went well despite key code problems and the hotel has been recently remodeled and shows nicely. Sadly, my last impression was the morning of departure. I pulled back the bed...More

Thank Lottie S
Response from Brittney H, Manager at Chicago Marriott NapervilleResponded 7 October 2017

Greetings Lottie S, Thank you for your feedback in regards to your recent stay at the Chicago Marriott Naperville. We deeply apologize for the issue that you had encountered during your stay. Cleanliness in our guestrooms are our top priority and we have shared your...More

Reviewed 3 October 2017

The hotel is nice. its clean. the service is hit or miss. Most of the service was VERY good. My fisrt exeperiecne at check-in was it took forever, and the front desk person was blah at best, but that could have been becasue they were...More

Thank mycomments25
Response from Brittney H, Front Office Manager at Chicago Marriott NapervilleResponded 6 October 2017

Good Evening, Thank you for taking the time to share you feedback in regards to your recent stay at the Chicago Marriott Naperville. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during...More

Reviewed 24 September 2017

We had a group wedding rate. For the price the hotel was a great deal for the area. Close to restaurants etc. The staff was SUPER friendly and accommodating. It would have been nice if there was a free breakfast in the morning. (the restaurant...More

Thank Tammy L
Reviewed 23 September 2017

Stayed here while out for a wedding, very busy as 4 different wedding party guests and soccer tournament guests, but still felt as though spacious and quiet. Used consiege room for breakfast only. Free shuttle down town Naperville or to station driver helpful. However room...More

Thank skiingemu
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$121 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (38)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
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Eu Jin M
26 September 2016|
AnswerShow all 4 answers
Response from Paul L | Reviewed this property |
No aasas
0
Votes
Zhi Y
27 August 2016|
AnswerShow all 5 answers
Response from Froneman | Reviewed this property |
Yes they would oblige and receive your parcel provided you arranged this with the hotel and the parcel is small
1
Vote
Zhi Y
27 August 2016|
Answer
Response from travelcat67 | Reviewed this property |
Yes, they will take your package and hold for you to pick up. It would be best if you notified them in advance a package for you will arrive at the hotel.
0
Votes
Room Tips
"Close to elevators to avoid long walk"
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"The best way to get a good room here is to stay elsewhere."
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"Corner room"
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"On side away from the highway"
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