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Chicago Marriott Naperville

Booking.comUS$142*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Chicago Marriott Naperville
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403 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago Marriott Naperville
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Showing 396: English reviews
Dallas, Texas
Reviewed 25 May 2016

i usually travel a lot for business and try out all the hotels in an area before settling down on one. Marriot Naperville is exceptional, i loved it from day one. Never thought trying any other hotel nearby and had been staying here since March every week. if you have concierge access then that is a bonus because they provide...

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Helpful?
Thank Rinju_CSE
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear guest, Thank you so much for the positive comments on your recent stay with us. I am happy to hear that this is your home away from home. We take great pride in the service we provide our guest and I am happy it showed during your stay. I will pass along your remarks to the chef on the...

Stuart, Florida
Reviewed 21 May 2016

Everything is great about this lovely hotel, Brittany and the other the front desk staff, the concierge is by far the best and extremely helpful. A special notation for Kathy in the concierge room ... Many thanks Lois and I enjoyed meeting you and will remember your advise on visiting Chicago... It was great

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Helpful?
Thank Patrick F
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the positive comments on your stay with us. I am happy to hear how all the staff you mention provided exceptional service during your stay. We take great pride in the service we provide our guest and I am thrilled it showed during your stay with us. Thank you again for the comments...

Zurich, Switzerland
Reviewed 20 May 2016 via mobile

This hotel is a clean comfortable hotel. Free wifi and a good gym. The service and responses I received from staff was so helpful and friendly at all times. I can recommend the omelettes from the omelette station, made to order they are included in the breakfast buffet. Taxis can be booked to travel into downtown Chicago, the airport or...

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Helpful?
Thank Anna B
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your recent stay with us. I am happy to hear that you enjoyed your stay. I hope you had an opportunity to utilize some of the amenities we offer at the hotel. I have passed along your positive comments to the Food and Beverage team on your morning breakfast options. Thank you...

Chicago, Illinois
Reviewed 20 May 2016

I stayed at this Marriott two nights for a conference. The room was lovely. The staff was great. They set up the conferences for a lot of different events during those three days, they also took care of those of us with special dietary needs. Everything was clean and easy. I also liked that they converted some of the men's...

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Helpful?
Thank susancar0l13
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest Thank you for the positive comments on your stay with us. I am happy to hear how we provided exceptional service during your stay. We try to make everyone feel at home during there stay with us and I hope it showed during your stay. Although you were here for a conference I hope you had an opportunity...

Dawsonville, Georgia
Reviewed 19 May 2016

We stayed at the Chicago Marriott Naperville to attend a wedding. We received the special rate which was good. One of us is a Marriott Gold member and usually receives a room upgrade, which did not happen this time. The room we got looked over a rooftop and the dumpsters. We heard to garbage trucks in the morning. The rooms...

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Helpful?
Thank Zakasana
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your recent stay with us. I am sorry that we were not able to get you an upgraded room. Their are times we are not able to accomadate those upgrades. we take great pride in the service we provide our guest and I hope it showed during your stay. Thank you again...

Stow, Ohio, United States
Reviewed 18 May 2016

In town for a convention, I didn't want to brave the cold so my companion and I decided to eat at the restaurant inside the hotel. I ordered the salmon with risotto, which was amazing! My companion is a vegetarian and ordered the mushroom napoleon, equally fabulous. While my stay was unremarkable (which is a good thing!), I'm still dreaming...

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Helpful?
Thank Lana K
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the positive comments on eating at our restaurant. I have shared those comments with our food and beverage team. I hope you enjoyed the other parts of your stay and we look forward to your next visit with us.

Chicago, Illinois
Reviewed 16 May 2016

Rooms were clean and spacious. The bathroom looked recently updated. There is a Starbucks in the lobby and a good restaurant for breakfast My husband had the buffet and said it was really good. It didn't look like the usual fare at a buffet. It looked freshly made. I had yogurt parfait and it was good. Conference set-up is so-so....

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Helpful?
Thank Monet2011
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your recent stay with us. I am happy to hear how you enjoyed your time at the conference. I have passed along your positive comments to the food and beverage team on how your husband enjoyed the buffet. I am also happy to hear that you enjoyed your yogurt parfait. I do...

Dayton, Ohio
Reviewed 10 May 2016

Staying here just reinforced all the reasons I'm in love with the brand; the modern building, my large and well accomodated room (especially the showers, I swear this is a Marriott thing), and my "Continental" breakfast each morning (if only all continental breakfasts could be so exquisite). Without question this is where I'm staying during my project next month.

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Helpful?
Thank Justin A
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the positive comments on your recent stay with us. I am glad you were able to enjoy the amenities of the room. I have also passed along your positive comments to the food and beverage team. We look forward to having you back in the future and thank you again for the comments.

Elm Grove
Reviewed 10 May 2016

Stayed at this hotel for a nite because we had a meeting to get our documents for a trip we are taking to Italy with Coopershawk. The meeting was at Coopershawk which is only a couple of blocks from the hotel. The hotel upgraded us to a suite because we were celebrating our anniversary early. The front desk staff were...

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Helpful?
Thank BarbaraS40
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you so much for the positive comments you had during your stay with us. We try to make all of our guest feel at home during their stay and I glad it showed during your recent stay with us. I also hope you had a wonderful anniversary during your trip with us. We take great pride in...

Grand Rapids, Michigan
Reviewed 5 May 2016

I spent a long weekend attending a conference at which there were about 500 attendees. The bed was comfortable and the staff was friendly. But breakfast was not provided as part of the conference and there was no coffee maker in the room. Why no coffee maker? I suspect because it would compete with the Starbucks in the lobby. But...

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Helpful?
Thank n0tapickyeater
Jonathon E, Front Office Manager at Chicago Marriott Naperville, responded to this review

Dear Guest, Thank you for the comments on your recent stay with us. I want to first say that I am happy you enjoyed the comforts of your room and that the staff was friendly. I want to say how sorry I am that you experienced so many issues when ordering food at our hotel. We take great pride in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
Official Description (provided by the hotel)
We are very excited to announce big changes for our cornerstone hotel in Naperville, Illinois. In early March 2012 this hotel will re-open as the Marriott-Chicago/Naperville, the Premier hotel in the Western Suburbs. In addition with the re-flagging of our hotel, a 30-million dollar complete renovation will take place putting this hotel at the top of any meeting planners list. The Marriott Chicago/Naperville will boast over 26,000 square feet of flexible convention space and 426 uniquely appointed guest rooms. This hotel and staff will create a new expectation and definition of what hospitality and luxury should be for your guests. The Marriott-Chicago/Naperville is conveniently located just 25 miles West of Downtown Chicago. We are directly off of Reagan Memorial (I-88) exiting South on Naperville Boulevard. The hotel is quickly accessible from both O’Hare and Midway Airports, downtown Chicago, the northwest suburbs, and central Illinois via I-294, I-355, and I-55 makes us a popular choice of meeting planners and visitors alike. ... more   less 

Additional Information about Chicago Marriott Naperville

Address: 1801 N Naper Blvd, Naperville, IL 60563-1554 (Formerly Holiday Inn Select Chicago Naperville)
Region: United States > Illinois > Naperville
Price Range: RM633 - RM1,316 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Naperville 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Marriott Chicago/Naperville Hotel Naperville
Holiday Inn Naperville
Naperville Holiday Inn
Hotel Style:
#5 Romantic Hotel in Naperville
#5 Family Hotel in Naperville
#7 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Naperville staff and other travellers.
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Questions? Get answers from Chicago Marriott Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the Highway if possible. High up (less noise)”
roadwarriord2015, 17 May 2017 | Read review
“Most rooms have walk-in showers. (request bathtub if needed) and there are some extremely large rooms that would be great for families.”
Cavi, 22 Apr 2017 | Read review
“All the rooms are pretty much the same.”
CyM_12, 7 Mar 2017 | Read review
“Ask for the mini fridge before check in”
JenniferC811, 23 Jan 2017 | Read review
“Corner room”
shenas2014, 31 Oct 2016 | Read review
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US$142* /night
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Prices are for 1 room, 2 adults
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