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I had reserved my stay through Expedia(been here for over 2wks for work), I went to pay the staff and their system was down. I went to work, came back, and all of my belongings had been removed from my room and more then half...More
When we checked into this Red Roof, a comfortable place we recommend, we were given a typed listing of nearby restaurants, all arranged by type of food, laundromats. pharmacies, entertainment, shopping, vets, and other necessary services. What a great idea !!! Ask most check-in folks...More
Response from Alan G, General Manager at Red Roof PLUS+ Chicago NapervilleResponded 4 weeks ago
I'm delighted to hear you had a great stay with us and that you were able to enjoy everything that the Naperville area has to offer. As you mentioned in your review we have a wide assortment of dining options with a variety...More
We needed a pretty-friendly hotel as we were involved in a big cross-country move. Red Roof Plus in Naperville, IL, was great! Very clean; friendly staff, food available nearby, comfortable bed and pillows, and the room didn't smell of prior pets. Would definitely stay there...More
Response from Alan G, General Manager at Red Roof PLUS+ Chicago NapervilleResponded 10 July 2018
Thank you very much for taking a moment to offer such a detailed review of your stay at the Red Roof PLUS+ Chicago - Naperville. I'm very happy to hear your room was clean and comfortable, our Guest Service Representatives accommodating, and our...More
We have stayed at this Red Roof Inn - Naperville before, but this year, it fell off the tracks. For two of the four days, there was absolutely no housekeeping: no clean towels or trash cans; the used towels were never picked up. We had...More
Response from Alan G, General Manager at Red Roof PLUS+ Chicago NapervilleResponded 1 July 2018
Thank you for providing us with some important feedback regarding your recent experience with us. We appreciate hearing from all our guests as our goal is to provide the best possible stay for everyone who comes to visit us.
The safety and security...More
Professional staff, engaging and hospitable. Well maintained property, clean and verycomfortable. The Wifi and cable was fast and uninterrupted. Quiet room despite busy - yet convenient hightway location. Easy access to broad selection of restaurants and storesMore
Response from Alan G, General Manager at Red Roof PLUS+ Chicago NapervilleResponded 7 March 2018
I'm so glad you had a great time during your visit to the Naperville area and everything was to your liking. Our entire team wants to deliver the most comfortable stay we can to all our visitors and we appreciate the kind words....More
Unfortunately we do not offer shuttle service to local airports, however we would be happy to call you a taxi when you are ready to go to the airport or we can arrange a taxi reservation in advance... More
Unfortunately we do not offer shuttle service to local airports, however we would be happy to call you a taxi when you are ready to go to the airport or we can arrange a taxi reservation in advance for you. If you have any additional questions or concerns please feel free to reach out to us at 630-369-2500. We hope to hear from you soon.
Red Roof PLUS+ Chicago - Naperville