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Red Roof PLUS+ Chicago Naperville

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Red Roof PLUS+ Chicago Naperville
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245 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Chicago Naperville
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Showing 238: English reviews
Reviewed 9 August 2016 via mobile

The room and stay was superb. Price very reasonable. Staff friendly. Had a good nights rest after a long flight from Malaysia. There was a room service from an outsourced vendoor. Reasonable food and price. Opposite the road is a pizza place and 7 Eleven where they carry a good range of things.

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Helpful?
Thank Yeevonne
Roseville, Illinois, United States
Reviewed 11 July 2016

Room was well-appointed and clean. I should have researched a little more to see that they don't provide blow dryers in the room but that was only a minor inconvenience. Stayed for 2 nights and were very happy with the value.

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Thank Gail A
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

We appreciate taking the time to write a review of our hotel. We are glad that you felt our rooms were well furnished and clean. I'll make sure to share your comments with our staff. The standard room you stayed in does not come equipped with a hair dryer but we do have a superior king room that does include...

Boston, Massachusetts
Reviewed 7 July 2016 via mobile

Clean. Comfortable. Right in the main road/highway exit is TRAFFIC NOISE! Lots of it. I would have given this hotel 4 spots, but for the highway. Not a room you go in and say "ahhh", rather one you glance around and say "it'll do". (For the price it was fine, but not really nice). Yes, we would come back. In...

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Helpful?
Thank Thumbelinasmum
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for writing a review of our hotel. We are glad you like the handicapped accessible room you had. We do offer a handicapped accessible room with a roll-in shower if you need one. The hardwood floors are easier to clean and maintain and also better for someone in a wheel chair. I was happy to hear that the...

Marion, Illinois
Reviewed 7 July 2016

The room was clean, nothing out of the ordinary, but would stay here again. The staff was very friendly and accommodating. The only thing is there is not an elevator to the rooms upstairs, you must carry your luggage up.

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Thank Aprylsky
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for taking the time to write a review of our hotel. I am happy to hear that you felt we had a nice staff and that your room was very clean. I will make sure to pass on your comments to the staff. We do have an elevator in the center of our building that accesses all 3...

Deer Park, Texas
Reviewed 17 June 2016 via mobile

On a golf vacation, we needed to stay close to Wheaton. This hotel was one of the least expensive and was very clean. Elevators will get you to all the floors and the rooms did not smell like smoke and were pristine clean. No issues whatsoever. We booked the wrong date on accident and they easily swapped it for the...

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Helpful?
Thank RedSuzuki
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for taking the time to write a review of our hotel. I am happy that you felt are rooms were a good value and were very clean. I'm also glad we were able to accommodate your arrival date change. We are conveniently located just off from Interstate 88 at State Route 59, a good home base if you...

Kettering, Ohio
Reviewed 14 June 2016

My room was clean and quiet. I felt safe in the hotel. The parking was close to the room. Leaving the hotel parking lot was hard at certain times due to traffic. My only issue was they required me to pay at check-in, saying I would get an adjustment at check-out if I didn't use the safe. I didn't. I...

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Thank SenseIntoDollars
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for taking the time to write a review of our inn. We are pleased that you felt your room was clean, quiet and that you felt safe in this area. State Route 59 and Diehl Road is a very busy intersection just off from Interstate 88, there are side streets that can make travel a little easier. We...

Milwaukee, Wi
Reviewed 12 June 2016 via mobile

Room did not have a fridge. Customer service was not very good. No senior discount given or a lower price for the room even when I asked. Room was dirty with hair and powder in the bathroom floor. Big hand print on TV screen.

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1Thank Efrain D
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry that your experience did not your expectations. The room you had reserved through a 3rd party website was our standard king room and they don't have a micro-fridge. We do offer a superior king room for $5-$10 more that does have a micro-fridge along...

Reviewed 29 May 2016 via mobile

History of the roof has improved its interior design in all of their rooms. I stayed here a few years ago and was not a very nice hotel. They really upgraded all of interior design of all the rooms well worth the money and not your typical run-down hotel that you normally would see. They need to update their elevator...

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Thank Tim P
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you Tim for taking time out of your busy schedule to write a review of our property. We have recently renovated all our rooms, they now all have hardwood floors and a very modern interior design. We also are one of the least expensive hotels in the Naperville area, a very good value in this market. The inn is...

Watertown
Reviewed 18 May 2016

The makeover by Red Roof has created an excellent choice for the price in the suburbs of Chicago. Outside isn't much to look at, but the inside is nicely done and offers a real upgrade for Red Roof. The location is great for visiting in the Naperville / Wheaton area with plenty of good food choices.

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Thank Tim K
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

I would like to thank you for writing a review of our hotel. We are happy that you enjoyed your stay and felt our rooms were a very good value for the price. Our property is conveniently located just off Interstate 88 at State Route 59. We do have lot's of shopping and restaurants options in this area. Our rooms...

Salt Lake City, Utah
Reviewed 15 May 2016 via mobile

Wow, what a great surprise ! This a super unique Red Roof . It's outside design is nothing special, but the rooms are very nice , up to date , simple but contemporary decorated . A nice hard wood floor, with in laid carpeted areas , a modern vessel sink. The bed was very comfortable and clean. The staff were...

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Helpful?
Thank JMChep
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Thank you so much for taking the time to write a review of our hotel. We are very happy that you enjoyed our friendly service and our recently renovated rooms. All of our rooms do have the new hard wood floors, new dark wood furniture, modern vessel sinks and flat screen televisions. This inn is also 100% smoke free and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 

Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Region: United States > Illinois > Naperville
Price Range: RM259 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Chicago Naperville 2.5*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Naperville
#2 Family Hotel in Naperville
#3 Romantic Hotel in Naperville
#8 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Chicago Naperville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Chicago Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the first floor if you are not able to walk up the stairs.”
 of 5 bubbles Aprylsky, 6 Jul 2016 | Read review
“Top floors looking south are quieter.”
 of 5 bubbles SenseIntoDollars, 13 Jun 2016 | Read review
“Our room was in the back . Very quiet for the most part.”
 of 5 bubbles 465sharon12345, 1 Jan 2016 | Read review
“The 2nd and 3rd floor. There is an elevator. The room I had on the 1st floor was abit small.”
 of 5 bubbles Hummertech, 12 Sep 2015 | Read review
“Get upper floor towards Steak and Shake for less construction noise.”
 of 5 bubbles tomm711, 23 Aug 2015 | Read review
5 of 5