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Bloomington-Normal Marriott Hotel & Conference Center

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#3 of 11 Hotels in Normal
Certificate of Excellence
GreenLeadersSilver level
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Bloomington-Normal Marriott Hotel & Conference Center
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343 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Quad Cities
Reviewed 31 October 2016

In our opinion, the Marriott is the nicest hotel in the Bloomington-Normal area. We always enjoy our experience here and appreciate the typical Marriott quality. The property is conveniently located adjacent to the ISU campus and downtown Normal. The lobby, reception, bar and cafe are all attractive, and the room and bathroom are large, clean and comfortable. Parking is convenient...

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Helpful?
Thank Mt C
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the great review. We are very fortunate to be located next to the ISU campus and a great Uptown Normal area which has most items any guest would be searching for. Thank you for taking the time to review and we hope to see you back at the Marriott soon.

Reviewed 24 October 2016

Arguably the "nicest" hotel in Bloomington, but given how small this market is, there are only a small handful of hotels here. As far as a standard Marriott goes, this one delivers. The rooms are very clean and well kept. Everything is in working order. The front desk staff is incredibly friendly and helpful. There's lots of conference/meeting space and...

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Helpful?
Thank Mark M
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your review. We appreciate all your feedback and will discuss with our team going forward. We hope to see you back at the Marriott soon and thanks again.

Darien
Reviewed 24 October 2016

Nice hotel all in all, but the Hotel could not put the National League Championship on television as they did not have the channel and the channel was not available in the rooms either. I find that completely absurd. How could an international hotel chain not have a major sports channel. That is more than a slight oversight, it is...

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Helpful?
Thank Joerg S
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to review. We apologize we were unable to get that particular channel for that baseball series in our lounge or guest rooms. We do have quite a few other channels available for sports including the World Series broadcast which will be available on all our televisions. Thank you again for the review and we...

Louisville, Kentucky
Reviewed 18 October 2016

I recently attended a 3-day conference at this hotel. I found my room to be modern and clean - a standard Marriott room. The hotel staff that I interacted with were all very friendly, knowledgeable and accommodating. I had breakfast at Jesse's Grill, the hotel restaurant. They had a very nice selection of standard breakfast foods for a reasonable price....

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Helpful?
Thank James P
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to review. We appreciate all your comments and hope to see you back at the Marriott soon. Thanks again.

Reviewed 15 October 2016 via mobile

Very nice hotel check in was a breeze and very helpful. Breakfast was buffet missed my yogurt and toast sort of a short Buffet. Rooms r very nice big enough frigerator microwave bathroom spacious closet so spacious plenty of drawers could use a footstool for the chair.

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Helpful?
1Thank Joan P
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your review and stay at the Marriott this past weekend. This particular group had set up a breakfast buffet for the ease of participants mingling together. Jesse's Grille does have a breakfast buffet available each morning and includes toast and yogurt. Thank you again for the review.

Kansas City, Missouri
Reviewed 26 September 2016

This is a business hotel, and it's pricier than I'd expect for a place like Normal. But it's very clean, quiet and nice. And the staff are super nice and helpful. BTW, they have free shuttle service to and from the airport.

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Helpful?
Thank ReadySetGox10
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the review. Glad you enjoyed your stay and hope you had a safe flight and we look forward to seeing you at the Marriott again soon.

Algonquin, Illinois
Reviewed 20 September 2016

This was my first trip to ISU and I had no idea where to stay. My sons roomates suggested I stayed here. The hotel was wonderful. I had to come down to ISU for a family emergency and was very depressed and upset. I did not have a reservation. The gentlemen that checked me was very kind and caring. I...

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Helpful?
Thank Traci M
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your review. First off we hope everything is ok with your family. Our room rates do change depending on availability and they can change weekly. Thank you again for taking the time to review.

San Francisco, California
Reviewed 16 September 2016

What can you say about a Marriott? It's like most of the better non-resort properties they manage, with solid rooms. There is parking right across the street with a covered pedestrian bridge to the garage. Helpful staff. Location is great for the university, as well as being an easy drive to downtown or other business locations.

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Helpful?
Thank Jeff K
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for your review. We are in a great location with walking distance to ISU and many great locally owned shops in Uptown Normal.

Alachua, Florida
Reviewed 14 September 2016

Check-in was amazing with Ms Erin and Ms Fily, both extremely gracious and personable. Mr John, Housekeeping Manager, was very helpful in expediting cleaning a room and great recommendation for a good location. The room was cleaned immaculately for a new arrival. Mr. John, the GM, took time out of his busy schedule to speak with me concerning the excellent...

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Helpful?
Thank Gary J
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the wonderful review, we will be sharing your comments with our staff as they do work hard to make sure our guests are taken care of. We are in a great location with access to many great shops in the Uptown Normal area. Thank you for staying at the Marriott and we hope to see you in...

Mahomet, Illinois
Reviewed 13 September 2016 via mobile

Kudos to the human resources department at this hotel! We stayed for a weekend Bible conference and had a fantastic time. The rooms were clean and beds comfortable but what really stood out was their staff. The front desk, restaurant staff, coffee shop staff, banquet staff and housekeeping staff were all so friendly, courteous and genuinely wanted to make our...

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Helpful?
Thank michelle4407
Lyndsey R, Admin Asst at Bloomington-Normal Marriott Hotel & Conference Center, responded to this review

Thank you for the wonderful review and we will be sure to pass along your comments to the staff. We have a great staff who really work hard to make sure all our guests have a wonderful stay. Thank you again and we hope to see you back at the Marriott soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more   less 

Additional Information about Bloomington-Normal Marriott Hotel & Conference Center

Address: 201 Broadway, Normal, Bloomington-Normal, IL 61761-3200
Region: United States > Illinois > Bloomington-Normal > Normal
Price Range: RM525 - RM933 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bloomington-Normal Marriott Hotel & Conference Center 3.5*
Number of rooms: 228
Reservation Options:
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Also Known As:
Bloomington - Normal Marriott Hotel Normal
Bloomington - Normal Marriott Hotel And Conference Center
Hotel Style:
#2 Green Hotel in Normal
#4 Family Hotel in Normal
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Questions & Answers

Here's what travellers have asked, with answers from Bloomington-Normal Marriott Hotel & Conference Center staff and other travellers.
2 questions
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Questions? Get answers from Bloomington-Normal Marriott Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from some rooms on the 5th floor is obscured due to HVAC equipment placement.”
 of 5 bubbles JJP1980, 17 Oct 2016 | Read review
“Got a discount through the conference we went to and included parking.”
 of 5 bubbles sweet_becaj, 24 Jun 2016 | Read review
“High floor”
 of 5 bubbles Klondike50, 13 May 2016 | Read review
“Ask to stay on a lower floor so that you can use the lobby WiFi for free.”
 of 5 bubbles DavidMKnoxville, 5 Jan 2016 | Read review
“I would recommend higher rooms facing the dorms. Great people watching. Concierge floor if it is your style.”
 of 5 bubbles EricL476, 10 Dec 2015 | Read review
5 of 5
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