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Went on Family Weekend for Illinois State University. Super convenient location, literally across street from student residence hall. Overpriced at $239/night, obvious increase for family weekend. Hotel was well kept, nice restaurant/lounge. Bed was a little wobbly in rm 425. Buffet breakfast left a little...More
Thank Jeff B
Response from Jenna D, Guest Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 1 week ago
Thank you for taking the time to give us your feedback, Jeff B. We appreciate it and hope to see you again! Uptown Normal is an excellent location for a fun weekend getaway! -Jen
We stayed at this hotel during a very busy time, Family Weekend at Illinois State University. All staff were very friendly and welcoming, especially the wait staff for the included breakfast. All were attentive, but Ruby went above and beyond to ensure that all guests...More
Thank Wendy W
Response from Jenna D, Guest Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 2 weeks ago
Thank you for taking the time to review us, Wendy. We appreciate it. Our entire staff does everything they can to ensure that every guests stay is brilliant, no matter what. We look forward to seeing you again! -Jen
I have stayed at this Marriott about 6 times over the past two years. Each time it gets progressively more unpleasant. After my last stay - I will not be back...and would advise any future visitor to stay away as well!
Response from Jenna D, Guest Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 4 weeks ago
Dear sbhafner, we sincerely apologize for the issues you faced during your most recent stay. I have forwarded this review to our Assistant General Manager and he will be in contact with you soon. We are happy to take the time to discuss these issues...More
We've stayed here before, and while it's a nicely located hotel with very friendly staff, the cleanliness needs work. Our bathroom walls had numerous stains on them, appearing to be blood or something else, but either way, it's disgusting. This was in multiple places on...More
Response from Jenna D, Guest Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 5 weeks ago
We appreciate the time you've taken to give us your feedback. Thank you. We sincerely apologize for the issues you faced during your stay. This situation is currently being handled by management. Once again, thank you. -Jen
Very nice lobby with a restaurant and bar. Nice front staff and quick check in. You are in uptown so very close to a CVS and restaurants and bars. Housecleaning could use some improvement. Room had a lot of dust and defiantly needed to be...More
Response from Jenna D, Guest Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 12 October 2017
Thank you for the review. We hope you got the opportunity to try some of the delicious entrees and drinks that Jesse's Grille and our lounge has to offer. We will inform Housekeeping of the above comments stated. We appreciate your feedback and hope to...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$120 - US$211 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Green Hotel in Normal
#4 Family Hotel in Normal
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Bloomington - Normal Marriott Hotel And Conference Center ,
Response from Biglifenow | Reviewed this property |
Thank you for your question. Please call 309-862-9000. I called them on your behalf and explained your situation. Ask for a manager to assist you. The first manager to request is Quinton "Quint". The other... More
Thank you for your question. Please call 309-862-9000. I called them on your behalf and explained your situation. Ask for a manager to assist you. The first manager to request is Quinton "Quint". The other managers are John and Steve. I trust this information is helpful. Safe travels!!