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Bloomington-Normal Marriott Hotel & Conference Center

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Traveller (62)
Room & Suite (34)
Dining (7)
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Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(66 reviews)
“coffee shop”(10 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (406)
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All reviewsthe concierge loungefront deskcoffee shopparking garageacross the streetfull service hotelillinois state universityattached garageisu campuscollege townpresidential suitetrain tracksrooms are spaciouswedding receptioncovered walkwayevery weekdecent hotel
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1 - 5 of 399 reviews
Reviewed 3 weeks ago

Beautiful hotel and great place to stay, and mike o’connor was especially good at the front desk when we had confusion with our reservation and had to cut it a day short because of circumstances outside of our control they were gracious and helpful and...More

Thank GLYNNBB
Response from Jenna D, Public Relations Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 3 weeks ago

Thank you for reviewing your recent stay at the Bloomington-Normal Marriott. We appreciate your feedback and will pass the compliment along to Mr. O'Connor. We hope to see you back!

Reviewed 7 May 2018

We got a pretty good rate. (Thanks AAA!) the hotel was clean and smelled fresh. The front desk and everyone was very nice and polite. The room was clean and comfortable, but for a Marriott I was expecting a bit more? There was gum, or...More

Thank Travel66More
Response from Justin N, General Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 8 May 2018

Thank you very much for your feedback which we have shared with our leadership team. We are sorry to learn that your parking experience was disappointing. It is always disheartening to learn we were unable to provide our guests with an exceptional experience. We would...More

Reviewed 6 May 2018 via mobile

I am a Marriott gold member and I will not return to this hotel. The room was clean, though the hallways left a lot to be desired. The refrigerator rattled throughout the night. The concierge floor was closed but I was given a breakfast voucher...More

Thank Brian S
Response from Justin N, General Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 8 May 2018

We appreciate your feedback and are disappointed to hear your experience did not meet your expectations. We would welcome the opportunity to speak with you further in regards to the challenges you mentioned. Please contact the hotel directly and ask for Rory Flot, AGM.

Reviewed 22 April 2018 via mobile

Every staff member, including the sole person who ran the coffee bar in the lobby, was so polite, and genuinely so. Everyone was helpful, and help was readily available when needed. The food was delicious, although the restaurant wait times seemed to be a little...More

Thank Nicole L
Response from Justin N, General Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 23 April 2018

Thank you for sharing your feedback regarding your recent stay and for selecting the Marriott Bloomington-Normal Hotel as your destination. We greatly appreciate your valuable feedback and the opportunity to understand what our guests enjoy most about the property. We look forward to welcoming you...More

Reviewed 11 April 2018

We had a wonderful experience in Normal, IL and it everything to do with the Bloomington-Normal Hotel stay! Everyone we encountered at this facility was so nice and professional! I want to make a special shout out to Abraham. He made sure that our every...More

Thank cathleen c
Response from Justin N, General Manager at Bloomington-Normal Marriott Hotel & Conference CenterResponded 12 April 2018

Thank you for your kind words. We know you have choices when travelling to Central Illinois are we are delighted to know you enjoyed your time with us. We will personally recognize Abraham at our next associate event, he is a tremendous asset to the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Free Parking
Airport Transportation
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Indoor pool
Heated pool
Details
Price range
US$114 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Normal
#4 Family Hotel in Normal
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Normal
#4 Family Hotel in Normal
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (34)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Questions & Answers
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CrankyMammy2
12 August 2016|
Answer
Response from Biglifenow | Reviewed this property |
CrankyMammy2, Thank you for your question. Please call 309-862-9000. I called them on your behalf and explained your situation. Ask for a manager to assist you. The first manager to request is Quinton "Quint". The other... More
0
Votes
Stacy S
27 January 2016|
AnswerShow all 2 answers
Response from ClintTraveler | Reviewed this property |
This is a pretty good walk. Probably a mile. But, this hotel is so nice, I cannot think of anything better that would be closer.
0
Votes
Room Tips
"request the corner rooms on each floor if you wish to have a fireplace"
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"You can hear the train from here, so if that's a concern, ask for a room away from the tracks."
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"Ask for a higher floor away from the parking garage."
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"The 8th and 9th floor of X06 - X808 and X33 - X35"
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