We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Chicago Northbrook Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Chicago Northbrook Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

220 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 210: English reviews
Start your review of Sheraton Chicago Northbrook Hotel
 Click to rate
Reviewed 4 days ago NEW

I stayed at the Northbrook Sheraton when attending my friend's wedding and was very impressed at their willingness to go the extra mile. From check-in to check-out, they made sure our experience was top notch. I even mentioned being from out of town and without change for tolls, and they made sure I had the right bills and coins to...

 Report
Helpful?
Thank Nolan R
Mexico City, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 20 July 2016

I stayed in 2013, then returned twice in the past month for a business trip. I wanted to stay in this hotel again since I had an excellent experience in my first time. I wasn't disappointed. First, let me congratulate everyone in Reception for helping me through any question or request I had. To those who brought us back and...

 Report
Helpful?
1Thank Tafirula
About Hotel's Favourite Review
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To Tafirula, On behalf of the staff here at the Sheraton Chicago Northbrook, please let me take this opportunity to thank you for writing such an excellent review about your last two stays with us. I will definitely pass on all of your wonderful comments about your interactions with our team members, I am pleased we were able to take...

Northbrook, Illinois
Reviewed 1 week ago

Front desk staff are very friendly, courteous and helpful, especially evening team members. They support several functions including covering the complimentary shuttle service to nearby company offices. A special shout-out to Debbie for loaing me her personal cell-phone charger to recharge my dead phone! I regularly stay here because of the extras provided as part of the Club level services,...

 Report
Helpful?
Thank abnc916
Reviewed 2 weeks ago

My stay here was fun and relaxing. Great staff at the front desk and also in the hotel restaurant. At night our server/bartender Carlos was great. Fun personality and always very helpful to us. The room was nice and comfortable. Easy access to the amenities The hotel was close to some restaurants for walking distance. Just a fun overall experience

 Report
Helpful?
Thank Lorrie D
Reviewed 2 weeks ago via mobile

Room was adequate. Hotel didn't have a welcoming feel at the front desk or the lobby. Panel on A/C was off when we entered room. Clock was not working - had to go online to figure out how to fix it. Noticed a few small stains on sheets upon turning in for the night (picture of one of them included...

 Report
Helpful?
Thank VacationTraveler111
GMNorthbrook, General Manager at Sheraton Chicago Northbrook Hotel, responded to this review

To VacationTraveler111, Thank you for giving us your feedback about your last stay here at our hotel. I apologize that your stay did not meet your expectations nor it was not the normal experience our guests have. I will speak to our front desk team to ensure we are delivering a warm and friendly experience to all of our guests...

Reviewed 2 weeks ago via mobile

I come here for work each week and am always greeted with friendly faces! Bradley, Juan, and Maria are always so welcoming upon check in! Carlos, the bartender, is amazing - always so welcoming and attentive. The rooms are updated and the service is great. Dry cleaning is ready when you check back in each week and if you need...

 Report
Helpful?
Thank Robyn G
Chehalis, Washington
Reviewed 3 weeks ago

All of the employees at the Sheraton Northbrook were absolutely amazing...I'd like to bring special recognition to Jorge in Room Service, Nick and Maria Pia at the Front Desk and Carlos in the Restaurant. Their service and attitudes towards customer service were second to none.

 Report
Helpful?
1Thank gtowildcard70
Chicago, Illinois
Reviewed 3 weeks ago

I am on a long-term project and have been staying at the Sheraton northbrook every week for the last 2 months. The rooms are clean and nice and the staff is friendly. I enjoy the new TVs. Maria (Pia I think?) usually greets me when I check in and she is super friendly and helpful when I book reservations for...

 Report
Helpful?
Thank dap326
Dallas, Texas
Reviewed 3 weeks ago

I stay here often for work. The rooms are very comfortable and clean, and the service is attentive. I always get the best service from the bartender named Carlos. He recognizes me by name, is always happy to see me and welcomes me back. He consistently gives me a postive experience with his cheerful demeanor!

 Report
Helpful?
Thank Kdisanto
Cedar Rapids, Iowa
Reviewed 3 weeks ago

We have had the opportunity to stay here a number of times visiting family over the last year. We have stayed at least 10 times. Every time we come we are quickly recognized by staff and welcomed back. Our favorite time is evening when we can spend an hour or so in the bar with Carlos. He is pleasant and...

 Report
Helpful?
Thank mdaubitz

51 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (38)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (4)
Viewed
Room/Suite (17)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Room/Suite (3)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Northbrook
3.4 km away
Renaissance Chicago North Shore Hotel
6.2 km away
Hilton Northbrook
Hilton Northbrook
#1 of 4 in Northbrook
597 reviews
1.2 km away
Staybridge Suites Glenview
Show Prices
Show Prices
Show Prices
6.7 km away
Embassy Suites North Shore / Deerfield
6.2 km away
Crowne Plaza Hotel Chicago - Northbrook
6.4 km away
Residence Inn Chicago Wilmette
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more   less 

Additional Information about Sheraton Chicago Northbrook Hotel

Address: 1110 Willow Road, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: RM483 - RM874 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chicago Northbrook Hotel 3.5*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotwire, Travelocity, Orbitz, Hotels.com, TripOnline SA and HotelQuickly so you can book your Sheraton Chicago Northbrook Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chicago Northbrook Hotel staff and other travellers.
1 question
Ask a question
over a year ago

See all questions (1)

Questions? Get answers from Sheraton Chicago Northbrook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor ask for. Rooms I think.. 101-115!”
Keithrube1, 23 Feb 2017 | Read review
“Skip the elevator and choose a first floor room. Also close to the gym.”
  • Photo credit:
orlandorand, 23 Feb 2017 | Read review
“Don't stay at this hotel.”
Jujulps, 21 Nov 2016 | Read review
“I was in the best and was told the rooms were the same, I just was on the fifth floor'. GET A BRENT BURGER!!!”
DocFeelgoodesOil, 16 Aug 2016 | Read review
“Loved the fifth floor but that's Club Lounge.”
Tafirula, 20 Jul 2016 | Read review
5 of 5