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Crowne Plaza Hotel Chicago - Northbrook

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Traveller (33)
Room & Suite (25)
Dining (4)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“outdoor pool”(12 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Reviews (304)
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle driverbreakfast buffetclean roomsbusiness tripmeeting roomthe hotel offerson site restaurantfresh fruitnorth sideroom servicevery nice staybusiness travelerchicagoramon
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61 - 65 of 291 reviews
Reviewed 13 September 2016 via mobile

The hotel needs some updating! The staff is extremely nice and friendly,but the property is worn. The outdoor pool is a plus in the hot & humid summer months. Not too far from O'Hare & the rate is reasonable.

Thank SavBlancLAK
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 14 September 2016

Thank you for sharing your comments! We appreciate the feedback and hope to see you again in the future.

Reviewed 13 September 2016 via mobile

I attended training here. Such a fun place complete with a gym pool and sauna. And absolutely great staff. The check in is quick. They pick you up at the airport and they will transport you to surrounding areas of you need to. Fun place.

Thank florenceh316
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 14 September 2016

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and appreciate the great comments on the staff and the property. We wish you safe travels and hope to see you again in the future!

Reviewed 5 September 2016 via mobile

A nice hotel which is very clean, comfy and spacious. My room had lots of nice little treats like aromatherapy samplers from their spa which I actually did find very relaxing. Only stayed here one night due to my flight being changed but would have...More

Thank Katieb1987
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 5 September 2016

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and look forward to seeing you again in the future. Safe Travels!

Reviewed 25 August 2016

We recently stayed here while my husband was attending a training for 9 days. The hotel is clean, there are several great restaurants a a short drive away, not too far from shopping, a pool, business center...all the things you'd expect. What I did not...More

Thank Gayle N
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 26 August 2016

Thank you so much for sharing your feedback and comments! We are excited you enjoyed your time at the hotel and that our staff took excellent care of you. Safe travels and we hope to see you again in the future!

Reviewed 25 August 2016

I stay at dozens of hotels each year, and I must say that this is the most comfortable beds I have ever slept in. It's not too soft, nor too hard, just perfect. Normally, I am unable to sleep any place the first night, but...More

Thank timteresa0
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 26 August 2016

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and enjoyed the bedding!! We wish you safe travels and hope to see you again soon!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$84 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$84 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
22 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Seek upper floors for quieter, less trafficked area."
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"Stay elsewhere"
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"quiet means higher I think"
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"Ask for a quiet room."
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