We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Chicago - Northbrook

Save
Traveller (33)
Room & Suite (25)
Dining (4)
You may also like
See all
Nearby Hotels
Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
“outdoor pool”(12 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Hotel Chicago - Northbrook
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel Chicago - Northbrook
Special Offer: Book Direct and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (304)
There are newer reviews for Crowne Plaza Hotel Chicago - Northbrook
See the most recent reviews
Filter reviews
291 results
Traveller rating
115
100
43
14
19
Traveller type
Time of year
LanguageEnglish
More languages
115
100
43
14
19
Show reviews that mention
All reviewsoutdoor poolfront deskenjoyed my stayshuttle driverbreakfast buffetclean roomsbusiness tripmeeting roomthe hotel offerson site restaurantfresh fruitnorth sideroom servicevery nice staybusiness travelerchicagoramon
FilterEnglish
Updating list...
81 - 85 of 291 reviews
Reviewed 4 May 2016

I travel for business, and am up in hotels on a regular basis. I may have come to expect a certain level of service beyond the normal person, however, I believe that even the less-travel savvy individual would agree with my assessment of this establishment....More

1  Thank Jason R
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 May 2016

Thank you for sharing your comments - we apologize for the difficulties you encountered in your stay with us and appreciate your feedback. I will have our engineering team review the concerns you noted with the water. We appreciate you staying with us and your...More

Reviewed 30 April 2016 via mobile

Worst service ever! The front desk woman was rude.. I stayed there one night because my flight back home was rescheduled so I arranged a shuttle to the airport at 2.30 am, when I called the front desk to ask if my shuttle was ready...More

1  Thank Regina B
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 17 May 2016

Thank you for sharing your feedback - we truly apologize for the difficulties you encountered during your stay with us and will use your feedback with the staff. We appreciate you staying with us and sharing your comments - Safe Travels

Reviewed 1 April 2016 via mobile

Beware at the bar. 2 nights back to back they charged me more than I had to drink. The first night I let it slide thinking I had too much to drink but it happened again the next night. When I brought to to the...More

3  Thank Goodhandsmike
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 1 April 2016

Thank you for taking the time to share your comments and feedback - we appreciate you staying with us and we appreciate you taking the time to share your experience. We apologize for the difficulties you encountered in your stay with us and will look...More

Reviewed 15 March 2016 via mobile

Crowne Plaza is a very clean family-friendly, centrally located to the north west Chicago. It is the second time we stayed there. The price is good compared to other hotels in the area and the value is very good. The people are very friendly and...More

Thank Kim G
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 16 March 2016

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again in the future!

Reviewed 7 March 2016 via mobile

This is a hotel where you ask yourself, "how much does the company pay them for that breakfast and shuttle ride"? Staff was always helpful and friendly. There is karaoke on Wednesday night, which was a good time. The breakfast is very buffet, quantity cooking-esque....More

Thank elizabeth t
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 8 March 2016

Thank you for sharing your comments! We are excited you enjoyed your stay with us and appreciate you taking the time to share your feedback. Safe travels and we hope to see you again in the future!

View more reviews
Most Booked Properties in Northbrook
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$79 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (25)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
22 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"Seek upper floors for quieter, less trafficked area."
Read review
"Stay elsewhere"
Read review
"quiet means higher I think"
Read review
"Ask for a quiet room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing