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If Sleeping in a Comfortable Bed is your Goal Well Good Luck with that at this Hotel. The Bed that me and My Wife Had Felt Worse that Sleeping on a Concrete Floor. We Told the Desk Clerks However Noting Was Done About it. Customer...More
Response from Manager_11525, Manager at Extended Stay America - St. Louis - O' FallonResponded 10 November 2016
I appreciate you bringing your experience to our attention. We are disappointed to hear that you did not have an enjoyable stay with us due to hard bed. We can assure you that I have met with the staff and will coach them on providing...More
It was nice having a kitchen. The room was very clean. The staff was nice and helpful, they never minded giving us anything we asked for including 5 sets of plates, knives, forks, spoons, bowls etc. The bed was hard, but for the price we...More
Response from Manager_11525, Manager at Extended Stay America - St. Louis - O' FallonResponded 17 October 2016
Your comments in regards to staff being nice and helpful and meeting your needs are much appreciated; yet, I was disheartened to read the bed was hard. Thank you again for sharing your experience with us. We would love to see you again, should your...More
Pleasant first stay. Elevator available. (Note major exterior renovations in process. Does not affect stay except to limit parking.) Our 2D room (204) was spacious efficiency with kitchenette. Clean and comfortable. Small bath/really nice shower. Excellent WiFi and good reception on flat screen TV w/...More
Thank Belinda M J
Response from Manager_11525, Manager at Extended Stay America - St. Louis - O' FallonResponded 22 August 2016
We would like to thank you for writing a review and for choosing to stay with us. I'm sorry you did not receive your original reserved room, but I am glad you were well accommodated by our staff and found the condition of your room...More
It was a very nice place! Very clean! Friendly staff. Had all amenities that it stated it had. It had a full kitchen which is very nice! It had a full size fridge which again was very nice! It helps to save money if your...More
Response from Manager_11525, Manager at Extended Stay America - St. Louis - O' FallonResponded 3 August 2016
The feedback provided in your review is much appreciated. I'm thrilled to see you found our accommodations and amenities provided all up to your expectations. It is satisfying to know that our staff were helpful and friendly. I do hope that you will return to...More
For the price, this place is an excellent place to stay when in the St. louis area. It is very close to shopping, many fine dining establishments, and of course, only about a 15 minute drive to the city. It also contains a full kitchenette...More
Thank Steve H
Response from Manager_11525, General Manager at Extended Stay America - St. Louis - O' FallonResponded 24 May 2016
Thank you for taking the time to write a review of your experience with us. I’m so pleased to read that we were able to provide you with a great stay! I truly appreciate your comments regarding our convenient location and fully equipped kitchens. Once...More
US$75 - US$120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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