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All reviewsfront deskliving areafloor overlookingwhite noise machinehot breakfastroom was cleanrooms offerseparate bedroomfresh towelsin town for businesstoll roadsmy colleaguestaff was friendlyhome away from homeshopping and restaurantsbrowniepleasant stay
This is a typical Residence Inn. Overall, the hotel is well maintained and the staff were very pleasant and helpful. I was warmly greeted at the front desk, and each employee I encountered made a particular effort to greet me.
The room was clean, though...More
Response from Bo H, General Manager at Residence Inn Chicago Oak BrookResponded 2 weeks ago
Thank you for the comments regarding your recent stay at the Residence Inn Oak Brook. I do apologize that you were unsatisfied with the bed and room location. Please know I have shared your feedback with my team so that we may improve for future...More
Nice hotel - above average breakfast as for this type of place, The had a nice lemon bar/brownie event for desert. The rooms are clean - everything works.
The only flag is get an even number room (I did) 1/2 the building sits right on...More
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 11 November 2017
Thank you for reviewing your recent stay. We're pleased to know you enjoyed your overall visit, and we hope to welcome you back again!
I stay here two weeks out of every month for business. When I arrive, I'm greeted by name by Darlene, Debbie, Anu, Leroy or any of the daytime front desk staff. Always pleasant and interested in how my flight went. Sometimes it's just nice to...More
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Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 8 November 2017
cryano1818, Thank you for reviewing your stay with us, and thank you for acknowledging our great team here on property! We truly appreciate your kind words and are thrilled to know we always provide you with a great hotel experience. It's always a pleasure to...More
Our stay was absolutely marvelous. The rooms were excellent and the whole property was quite inviting. Mr. Bo Hagood graciously accommodated my requests and Mr. Ken Whiteside made us feel very welcome at check-in. Ms. Betty ensured that each breakfast experience a delight. Everyone made...More
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 23 October 2017
ilovebruce, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thanks for your wonderful recommendation, and we'd love to serve you again...More
Myself and two teenage grandchildren recently stayed here and we loved it. The room was clean, beds were so comfortable and the breakfast was great and made better by Betty who worked the breakfast buffet. She was so friendly and made sure the buffet was...More
Thank Gloria M
Response from General M, General Manager at Residence Inn Chicago Oak BrookResponded 20 October 2017
Gloria, We're so happy to hear you enjoyed our cleanly accommodations, tasty breakfast, and wonderful staff! Thank you for the excellent five star review. We would love to welcome you back again!
I personally called the Residence Inn Oak Brook this morning and inquired about their shuttle services.They stated they have shuttle services that would accomodate you at 7 to 9 AM in the morning and 5-7 PM in the... More
I personally called the Residence Inn Oak Brook this morning and inquired about their shuttle services.They stated they have shuttle services that would accomodate you at 7 to 9 AM in the morning and 5-7 PM in the afternoon/evening. I hope this is helpful.