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Residence Inn Chicago Oak Brook

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Residence Inn Chicago Oak Brook
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165 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Minneapolis, Minnesota
Reviewed 4 days ago NEW

This is my place to stay whenever i am in oak brook, tried other places but keep coming back here. The place is a bit dated in terms of facility and outlook. But the staff is excellent. The sleep quality is good, its tucked in and not too close to the highways and noise. The breakfast is included and recently...

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Helpful?
Thank Saurav S
General M, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Saurav, Thank you for taking the time out of your schedule to review your most recent stay with us. We appreciate your loyalty! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We look forward to welcoming...

Highland, Michigan
Reviewed 4 weeks ago

We can't say enough. Clean, quiet room with super wheelchair accessibility. Even the table was raised so person's knee did not hit! Very comfortable beds a lift can go under. Food at Mixer and Breakfast fresh and varied. Staff could not have been nicer. Stayed 4 nights. Absolutely going back in early March 2017!

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Helpful?
Thank skark10
General M, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear Skark10, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

New York
Reviewed 4 weeks ago via mobile

This hotel was below average... just a place to go to sleep after a long day of work. Breakfast and the social night event nothing impressive. The hotel is outdated and a lift will help with the total experience. The staff was friendly

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Helpful?
Thank Yokasta
Anushree S, Manager at Residence Inn Chicago Oak Brook, responded to this review

Yokasta, We appreciate your feedback regarding your recent stay at our property. We strive to create memorable experiences and exceed our guest's expectations and unfortunately it seems we have fallen short of that during your stay. I genuinely apologize and hope that you give us another chance to host you on your next visit to the Oak Brook area, as...

NJ
Reviewed 3 December 2016

Oak Brook full of major corporations. ACE, McDonalds, etc. Some distance from Chicago, about 45 minutes via UBER. Residence Inn is a good choice in the area. Room is good sized, with typical Residence Inn features - kitchen, etc. Good breakfast in the morning, though the standard fare, but nicely prepared. Helpful shuttle to local business for a meeting. On...

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Helpful?
Thank Jnjtiger
Reviewed 22 November 2016

Residence Inn Chicago Oak Brook rates five stars based upon customer service and comfortable amenities. The hotel staff enjoyed their work. The positive work environment was outwardly noticed. In particular, Roslyn, who ensured the breakfast buffet was ready to go on time and in good shape. I appreciated how this hotel offered a decent breakfast. The hotel location was convenient...

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Helpful?
Thank Clint G
Quincy, Illinois, United States
Reviewed 17 November 2016

Standard residence Inn, Clea, with standard amenities for Residence Inn. friendly personnel.Lots of shopping and restaurants close by. Bathrooms unimpressive. Stayed twice last month and overall was very satisfied.

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Helpful?
Thank Manoocher N
Fair Lawn, New Jersey
Reviewed 28 October 2016 via mobile

Standard Residence In with non standard issues. Biggest complaint. They don't have enough staff for housekeeping. A group of us travelled here and some of our rooms weren't cleaned till after 5pm. When we asked at the front desk we were told "someone has to be last." Rooms should be cleaned earlier then 5pm. Coming back to an in services...

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Helpful?
Thank wnrbgn
Tony M, General Manager at Residence Inn Chicago Oak Brook, responded to this review

Dear valued guest, I am terribly sorry to hear of your experience during your stay at our hotel. Our guest room attendants work daily from 8am to 5pm, however, on occasion due to unforeseen scheduling or guest room issues, our cleaning staff may still be here past that time. We certainly do not believe that coming back to the hotel...

USA
Reviewed 22 September 2016

I don't stay at too many Residence Inn's these days as most of my stays are less than 2 nights, typically 1 night, but this property was very nice inside and out. All the amenities that you would expect from a RI property but this is located just a mile or less from great area of mall, food options and...

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Helpful?
1Thank froglegs1783
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking the time to share your experience with us. Your satisfaction is what we strive for and we are delighted to know your experience was delightful. We understand your feedback on the curtains and have nice eye masks, sleep machines, fans and ear plugs for a pleasant sleep (if requested by...

Reviewed 15 September 2016 via mobile

Room is super clean and smells really good. Good customer service. Free wifi. Free hot breakfast. We have meeting here and lunch is great. Free parking. They come clean my room everyday I stayed. Highly recommend.

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Helpful?
1Thank Sunny J
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you so much for being our guest and taking a moment to share your experience. Your satisfaction is what we aim for and we are delighted we were successful! We would be honored to host you when travels bring you back to the Chicago-land area!

Windermere, Florida
Reviewed 11 September 2016 via mobile

Spent a week here, the first couple days the hotel was overrun with kids and families, not a bad thing other than the pool. This hotel has a lot to offer, we were on the 5th floor overlooking the highway, the backside not as good a view. The first floor rooms have higher ceilings if that matters to you. The...

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Helpful?
1Thank Steve F
Paige C, Manager at Residence Inn Chicago Oak Brook, responded to this review

Good afternoon, Thank you for being our guest and taking a moment to share your experience! Your satisfaction is truly valued by our entire team and we are delighted your experience was excellent. We would be honored to host you when travels bring you back our way. Darlene and Sam are true assets to our hotel and we will make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! Located off of I-88 near the Oakbrook Center Mall, 30 minutes from downtown Chicago our convenient location is ideal for weekend or long term stays. Our Oak Brook hotel offers apartment-style suites 50% larger than traditional rooms with fully-equipped kitchens with granite countertops, free WiFi, workstations with natural light and separate living and sleeping areas. Guests can enjoy all new modern furnishings and conveniences like complimentary breakfast, weekday evening social with snacks, beer, wine and even a complimentary grocery shopping service! Make the Residence Inn Oak Brook your weekend home for a visit to Brookfield Zoo or golfing at any one of several fine courses located nearby. Preferred by business travelers, our Oak Brook hotel is near the headquarters of McDonald's, Follett Corp., Ace Hardware, and many other large employers. Our indoor pool, fitness center, outdoor patio off the main lobby and business center make us a true stand-out! ... more   less 

Additional Information about Residence Inn Chicago Oak Brook

Address: 790 Jorie Blvd, Oak Brook, IL 60523-2256
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: RM404 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Oak Brook 3*
Number of rooms: 156
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Also Known As:
Residence Inn Chicago Oak Brook Hotel Oak Brook
Residence Inn Oak Brook
Oak Brook Residence Inn
Hotel Style:
#4 Family Hotel in Oak Brook
#5 Business Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Oak Brook staff and other travellers.
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Bremen, Germany

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Questions? Get answers from Residence Inn Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles 356clintg, 22 Nov 2016 | Read review
“a lot of places to eat and shop, can't hear noise”
 of 5 bubbles bryantyx, 17 Aug 2016 | Read review
“It is hard to get into their lot. Not easy to find. Stay away from Freeway side. They kitchen was great. Full size frigerator etc.”
 of 5 bubbles MinnesotaCheeks, 6 Jul 2016 | Read review
“Rooms at the end of the hall are much quieter. Also, you can head down the stairs to exit as the elevators are slow!”
 of 5 bubbles Mltreece, 26 Jun 2016 | Read review
“quiet hotel over Christmas.”
 of 5 bubbles craigclark, 29 Dec 2015 | Read review
5 of 5