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Doubletree Hotel Chicago Oak Brook

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Doubletree Hotel Chicago Oak Brook
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893 Reviews from our TripAdvisor Community

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Showing 881: English reviews
Kansas City, Missouri
Reviewed 30 June 2016

For the price of this hotel, one would assume its staff took pride in its appearance. My room door was in terrible shape and made a loud noise on entry and exit. The rest of the room was in good condition. Staff was quite helpful. There was a long wait for the elevator with no obvious signage for the stairs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank R4734DJjenniferb
Miri L, on behalf of the staff at Doubletree Hotel Chicago Oak Brook, responded to this review

Dear R4734DJjenniferb Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

St. Paul, MN, United States
Reviewed 29 June 2016

Lovely hotel, very friendly staff, prompt service. the facilities are great, the rooms were clean, and we had no issue with any of the requests we had for staff (more pillows, toothpaste, etc). We would recommend this hotel to anyone looking for somewhere to stay in Oak Brook or to have an Indian wedding.

Review collected in partnership with DoubleTree by Hilton
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Thank Sudha S
Chicago, Illinois
Reviewed 29 June 2016

This is a very nice hotel. The breakfast buffet is excellent with very friendly staff. The location is excellent right across the street from Oak Brook Mall and many restaurants nearby. Very clean rooms and comfortable beds. Although no microwave or refrigerator in the room, it still was a great place to stay!!

Review collected in partnership with DoubleTree by Hilton
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Thank Donna B
Martinez, Georgia
Reviewed 26 June 2016

Toilet leaked tub filled with water even though I was only taking a shower at night it hard to find hotel the hotel breakfast was over priced no shuttle service to ohar'e international airport although there only 30mins away

Review collected in partnership with DoubleTree by Hilton
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Thank royh750
Calvin P, On behalf of the hotel staff at Doubletree Hotel Chicago Oak Brook, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity...

Chicago, Illinois
Reviewed 22 June 2016

I stayed for the weekend to get some rest after a preaching engagement. It was everything I needed it to be!!! The room was very nice and the beds were beyond comfortable. It was close to the mall and food too! I enjoyed the comfort of the room I don't think I even turned the TV on.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MinVLC
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Well now that is just the way we like it!! Thank you so much for the kind words and we look forward to having you back as our guest.

Bloomington, Illinois
Reviewed 22 June 2016

We booked this hotel because it was in the vicinity of an event we were attending. The price was good and the location was good and all of the other Doubletree's we'd been in before had been fine. That was the case with this one as well. Nothing spectacular, but nothing bad either. The bathroom was a little small, but...

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Helpful?
Thank Brian B
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Brian B, Thank you for being our guest. We appreciate your nice comments about the cleanliness and the team. We hope to have you back as our guest soon. Chris J

Oro Valley, Arizona
Reviewed 22 June 2016

Outstanding, per usual....like the newly renovated lobby, restaurants and rooms. I have stayed here a number of times, and the quality is consistent. It's a gem! I made the Saturday evening hotel reservation Saturday morning, in advance of the Cubs' Sunday evening game with the Pittsburgh Pirates.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jdanielf2016
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Go Cubs! OK, this is our year...

Reviewed 20 June 2016 via mobile

The hotel in excellent condition the staff is very responsive, the location is excellent we stayed for over a week no issues at all, if you are planning to see Chicago this is the place to stay we rented a small car and drive 20 minutes to downtown, look for a parking on spothero (10USD) most of the parking lots...

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Helpful?
Thank Armando B
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Armando B, We like the way you think!! Come back and see us anytime you are in the area. Chris J

Chicago, United States
Reviewed 19 June 2016

Attended a Wedding Reception held at this hotel and booked a room to stay overnight, The reception was amazing! Staff was very attentive and accommodating during the reception. The room was clean and quiet and very comfortable. Could not ask for more. Everything was perfect!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Andrea B
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Andrea B, There is a reason we are the number one wedding hotel in the market!! Thank you so much for taking the time to share your feedback! Chris J

New York, NY
Reviewed 15 June 2016

Overall the hotel is in a great location, beautiful and clean however there were a few small issues with the hotel that just makes it difficult to say 5 stars.. My reservation had 2 parts due to the room block and unfortunately the internal staff (front desk and housekeeping) didn't communicate as we were told that we were checking out....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kreiderj
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Kreiderj, I am sorry for the issues you experienced during your stay. I have shared these with the team at the desk as we typically make very few mistakes. Thank you for the kind words and hope you enjoyed the wedding weekend. Chris J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Region: United States > Illinois > DuPage County > Oak Brook
Price Range: RM474 - RM908 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Reservation Options:
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Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#3 Business Hotel in Oak Brook
#3 Family Hotel in Oak Brook
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago Oak Brook staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Food in bar was really good, Street Tacos were great”
 of 5 bubbles ottob805, 19 Jan 2017 | Read review
“balcony is great. 7th floor extremely quiet. Be sure to request a higher room.”
 of 5 bubbles SailingTs, 2 Dec 2016 | Read review
“We had room 769 . Room was top floor. Was quiet and toward the end of the hallway.”
 of 5 bubbles hopecrail, 11 Oct 2016 | Read review
“I would not stay over the weekend when this hotel is full of events.”
 of 5 bubbles pesp, 4 Oct 2016 | Read review
“If you are a smoker, go for a lower level room with patio out to smoking area.”
 of 5 bubbles 902pennyr, 2 Oct 2016 | Read review
5 of 5